Northwest Skate Authorities
Sporting GoodsHours:
20407 SW Borchers Dr Suite 101, Sherwood OR 97140 Hours
About Northwest Skate Authorities
Northwest Skate Authorities is a well-regarded hockey and skating shop, with notable locations in Beaverton and Sherwood. Customers appreciate the knowledgeable and patient staff, particularly Phil, who excels at fitting skates and gear to meet individual needs and budgets. Many reviews highlight his integrity and honesty, ensuring that customers are not upsold on unnecessary items. Phil's ability to make each customer feel valued, even during busy times, has earned him high praise. While the Sherwood location receives outstanding feedback for its customer service, the Beaverton site has faced criticism for rude interactions and a less welcoming atmosphere. Customers have reported feeling discouraged and even demoralized after visits to Beaverton, prompting some to seek services at the Sherwood location instead. The contrasting experiences between the two locations emphasize the importance of staff demeanor in customer satisfaction. Overall, Northwest Skate Authorities is recognized for its commitment to providing quality equipment and exceptional service, making it a preferred choice for families and individuals in the local hockey community. Despite mixed reviews regarding one location, the dedication of the staff, particularly at Sherwood, shines through, encouraging customers to continue their hockey journeys.
Most Recent Reviews
May 2024
Phil and the rest of the crew are knowledgeable and patient. As a new adult hockey player it really helped having somewhere to go in person. Highly recommend ?
January 2022
Phil was an amazing person to work with. I came in with no experience about gear. I am a 33 yo just starting to play hockey. Phil help me find the gear I needed and was very patient with all my questions. The value of customer service I received will make a life long customer out of anyone.
September 2021
Phil was an amazing person to work with. I came in with no experience about gear. I am a 33 yo just starting to play hockey. Phil help me find the gear I needed and was very patient with all my questions. The value of customer service I received will make a life long customer out of anyone.
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