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August 2023 by Robin F.
I went to Elegant Auto Detailing to get a minor scratch fixed on the bumper and they were very honest with me, said they'd do what they could, but may not be much. When finished, after working on it, they said no charge. I offered to pay by credit card, but that wasn't working that day so we settled on a small cash amount (and a 1/2 sandwich!) - very fair, no surprises. Robin F.
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August 2023 by Katie Earley
Diego did a great job detailing our truck. We will definitely return in the future, and recommend to anyone in need of auto detailing.
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July 2023 by Moira Taylor
Excellent job! Diego was thorough, reasonably priced and kept in touch by text so I knew what was happening to my car. It was an extensive clean involving heavy mold. It took several days but the mold is gone. It no longer looks or smells like mold was ever there and it is Clean, Clean, Clean. I highly recommend Elegant Auto Detailing.
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June 2023 by Google user
Excellent job! Diego was thorough, reasonably priced and kept in touch by text so I knew what was happening to my car. It was an extensive clean involving heavy mold. It took several days but the mold is gone. It no longer looks or smells like mold was ever there and it is Clean, Clean, Clean. I highly recommend Elegant Auto Detailing.
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May 2023 by Cathy H.
My 2019 Edge was in bad shape. My car looks like new! In fact, I went to visit a friend who thought it was a brand new car! Excellent care and customer service! I highly recommend them.
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October 2022 by Sheri L.
My interior was in need of a makeover beyond a standard cleaning. I am a dog mom and after several road trips down the Oregon coast, and many other trips my pups go with me, my sport utility was way over due! I was impressed with their informative website, and just as pleased with the excellent customer service I received. Diego set up my appointment and guided me through the process from start to finish. I was extremely happy, and impressed with the final results. The company lives up to its name. This was truly an "elegant auto detail" experience!
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July 2022 by Sara S.
Very poor communication from this company. Would not recommend. Multiple contacts with differing stories about hours of operation, completion of services, etc. When my husband and I arrived to pick up the vehicle, there were two other customers waiting, as well, who had also been given inaccurate information about when they could pick up their vehicle. One person was quite angry and left before the worker arrived to open the gate. We were very disappointed overall and would not use this service again.
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June 2022 by Stephanie G.
Highly recommend! My car was super dirty inside and out, and it now looks brand new. Staff was all professional, thorough, and friendly. Good price and availability as well.
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May 2022 by Brittney K.
Diego and his team were top notch. My car hadn't had a through cleaning in like a year. I'm so glad I found them. Communication was clear, price was fair and they completed an interior and exterior detailing in a day. Literally everything was spotless and before between my dogs and giant trees on my street my car was far from spotless. Would recommend, taking my wife's car in next.
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May 2022 by Kelsey A.
The interior of my car was in rough condition and within a day they had it back to me looking better than ever! 10/10 recommend!!
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May 2022 by Lea K.
My husband's truck was really gross (sorry!!!) and now it looks like new. Awesome job. I'll be bringing my car in next!
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March 2022 by Gr8ful- S.
I have used this detail shop three times now. I feel compelled to write this review because I honestly have never been so impressed with quality of work, cost and customer service! I am selling my car. I have not detailed my car for over a year! I have 2 small dogs and 2 messy children. It was shamefully dirty!! I explained to owner that it would need full interior, exterior and scratch repairs. I dropped it off on Friday at 9am. The owner called me at 430pm . ( 5pm was estimated time they would have it done) He was incredibly apologetic that it was not finished! He said it's much dirtier than last time very courteously! I agreed it's a mess, I'm so sorry! He said is 10pm ok? I said I'm sorry it's taking you so long but I don't need the car back until tomorrow around noon keep it overnight and call when it's complete. He text at 1030am on Saturday. I went to pick it up. My car has never looked this good! Looks better than when I bought it! I knew it would be expensive however when he told me the total I was dumbfounded! I said just for inside or outside right? What is total? He said no that's the total! I ended up giving him an extra 100$ and still walked out spending a few hundred less than I expected!! I hope they never go out of business!! I will not go anywhere else for auto detailing!
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January 2022 by Davvy L.
They really did a great job. On time, detail-oriented, professional and responsive communication. I scheduled it at a short notice before Christmas and they were able to deliver their promise. It's really money well spent. Highly recommended and will definitely come back again!
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October 2021 by Lowell E.
Diego did an incredible job cleaning up my car. Along with being a professional, he is honest, friendly and compassionate. My car had been stolen and found in horrible condition inside. I was a mess too when I called Elegant, in shock, unprepared, suspicious and very distressed. Diego took the time to listen and helped me feel comfortable about trusting him and worked with me making it easy to have my car towed there. Once it was there, it only got better. Diego went way out of his way. He could have charged me more or the work could have only been average. The charge was more than reasonable, the work was exceptionally fantastic. Along with a great job, I was able to let go of a lot of anxiety because I could see how genuine and sincere Diego was. I've had my car detailed a few times for less important reasons and the work wasn't as good, or the people as honest. I highly recommend Elegant because of the quality and peace of mind. Nobody is perfect but the service here came close.
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September 2021 by Amanda L.
All I can say is, wow. It feels like I have a brand new car. Easy scheduling, good communication and the best detail I've had in Portland. Highly recommended.
