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September 2024 by Tyler Davidson
After 3 months of waiting I finally picked up my truck. Champion said it was good to go. Right away I noticed it was missing plastic trim. After further inspection this is what I found. Body lines don’t match up and overspray on my wheel liner. Save yourself some stress and go somewhere else. $12000 in repairs and I’m extremely disappointed.
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June 2024 by Jennifer Luebbert
Champion Collision did a great job with the repair of my vehicle. They kept me informed throughout the process, and gave me repair options to keep the cost within my budget. I recommend this shop.
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May 2024 by katja Roberson
Where do I begin! We’ve had multiple cars fixed here.
I can’t say enough about these guys. Stacey, Tamra and the rest are just amazing.
We had two vehicles totaled in this past ice storm. Our insurance was being very “difficult”
These guys went the extra million miles for us!!!
If you need anything done nothing is too small or big. Please see them!!
Then tell them I said hello!
I will be stopping by every now and then and most definitely be sending them a Christmas card! Plus the puppy Maverick is just adorable!! I would give them 10 gold stars if I could!
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April 2024 by Enrique Bugarin
Champion Collision was recommended to me by a friend, but I don't think I can recommend it to other people. They make you believe that they work for you and not for the insurance companies, but in reality they work for their own benefit because only they make money. I took my MDX to be fixed and my insurance paid over $9,000 for the repair. When I went to pick it up, I had to ask them to have someone come with me to inspect the work they had done and to explain if I had any questions. When I began the inspection, I found details that had not been done, such as removing paint from the passenger window glass. Also the paint didn't feel smooth and they had to sand it when they had already told me it was completely finished. This tells me that they do not have good quality control and customer service. Since I believe that we should all have a second chance, the day I picked up my MDX, that same day my wife left her car with Champion Collision because someone had rear-ended her and we thought that since we were already working with them on my MDX it would be convenient that Champion Collision fixes my wife's car. This was very stressful because they didn't want to give us the car because they said the insurance didn't want to pay them. After 4 days of call after call with the insurance and Champion Collision, they finally delivered the car to us. Additionally the repair to the minor damages on my MDX took several weeks to be complete. At the time of inspection, we also found that the plastic next to the tire did not fit together correctly. After an hour of trying they were able to fix it. Again, poor quality control and terrible customer service. My intention in writing this is that the same thing does not happen to other people and that Champion Collision pays attention to the quality of work that its clients deserve because they are being paid a premium price for the work.
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January 2024 by tonya cook-Alexander
I wanted to leave a review saying that they did an awesome job on my car and I'm very satisfied with the work they did. They were quick and got it done really fast for me. And did an awesome job too.
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December 2023 by Brandy Sargent
Champion did a terrific job with my collision repair and separate leak repair. Would absolutely recommend.
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November 2023 by Brian
Truly terrible experience. I waited almost 2 months to even get my car in the shop for relatively minor damage because they were waiting on the parts they ordered. Fine, not really their fault. I can see it with COVID and supply chain issues. Then I get the call that I can bring my car by. What was initially estimated to take about 2-3 weeks took over 3 months. Excuse after excuse, terrible communication, no one ever returned my calls for status updates as promised. I don't know if the office staff are simply incompetent or are amused by giving their customers the run around. Later I found out part of the delay was because they never ordered the parts until they had my vehicle. So I waited forever for the parts to come in that never did, then waited forever again for them to receive the parts while having my vehicle. Their loaner is a pile and dangerous, check engine light, TPMS sensors going off, etc. I finally get a call that I can come collect my vehicle but I was out of town for a wedding. I get back and call them to say I am coming by and guess what. Now my vehicle was damaged in their shop and needs to be repaired and have a piece painted again. Seriously!?I truly try to be reasonable, but nothing about this experience with Champion was reasonable. Terrible customer service and communication, dismissive or incompetent staff in the office, lies about having the parts ready for the work.I was excited to come to this shop because of the great reviews and a personal recommendation from family who had a wonderful experience. I was very disappointed in the reality of the service, and wouldn't recommend this place to anyone. Do yourself a favor and go to Hillsboro for repairs if you have to.
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November 2023 by Brian B.
Truly terrible experience. I waited almost 2 months to even get my car in the shop for relatively minor damage because they were waiting on the parts they ordered. Fine, not really their fault. I can see it with COVID and supply chain issues. Then I get the call that I can bring my car by. What was initially estimated to take about 2-3 weeks took over 3 months. Excuse after excuse, terrible communication, no one ever returned my calls for status updates as promised. I don't know if the office staff are simply incompetent or are amused by giving their customers the run around. Later I found out part of the delay was because they never ordered the parts until they had my vehicle. So I waited forever for the parts to come in that never did, then waited forever again for them to receive the parts while having my vehicle. Their loaner is a pile and dangerous, check engine light, TPMS sensors going off, etc. I finally get a call that I can come collect my vehicle but I was out of town for a wedding. I get back and call them to say I am coming by and guess what. Now my vehicle was damaged in their shop and needs to be repaired and have a piece painted again. Seriously!?I truly try to be reasonable, but nothing about this experience with Champion was reasonable. Terrible customer service and communication, dismissive or incompetent staff in the office, lies about having the parts ready for the work.I was excited to come to this shop because of the great reviews and a personal recommendation from family who had a wonderful experience. I was very disappointed in the reality of the service, and wouldn't recommend this place to anyone. Do yourself a favor and go to Hillsboro for repairs if you have to.
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November 2023 by Sheila Gilronan
I wish I had chosen a different shop. I was in a minor rear end accident on July 1. My friend had a good experience at Champion Collision and the reviews were solid and this was geographically convenient. But today is November 3 and they just finished work on my car. Service for me was dismissive and patronizing and a string of excuses.Service: Auto body & trim repair
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July 2023 by natalie jeney
I won't go anywhere else. These guys are amazing. They helped so much with car insurance to make sure I was covered for the rental during the time my car was getting the work done (during the pandemic so a lonnng time waiting on parts) . They fixed my car as good as it ever was and were so personable. I highly recommend!
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June 2023 by Anita D.
We recently took our truck to Champion Collision for damage that occurred in Oct. 22. We could not get an appt. until the first part of January, 23. They had our truck for three months, and during that time, we were given misinformation, a runaround about parts, and very little communication and promised call backs. When we finally brought the truck home, the right rear turn signal would not work. We contacted Rebecca, and a tech specialist came to our home and was unable to determine the problem. We had to take it to a Chevy dealership diagnosis and repair. The problem happened when they removed the front fuse box in the repair process, and it was damaged. We had to pay $1,400 to get the fuse box replaced, and Champion Collision refuses to take responsibility. We are now forced to take them to small claims court. Never would I recommend this company for any auto repair!
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June 2023 by Keif Richards
These guys are professionals. Men and women. I try to avoid accidents but when they happen these people make it all just fine. With a smile on their face. And the other sides insurance money in their pocket. It's not a good experience it's just the best experience that can be made from a bad experience. If you know what I mean.
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March 2023 by Korinne Gormley
This has been a terrible experience from start to now, unsure when the finish will be. I made an appointment to drop my car off that I waited 6 weeks to get. Since then, it has been 7 weeks, and they just submitted a supplement for additional damage. I wonder what they have been doing for the last 7 weeks? I would not know because they have not bothered to contact me, I have had to call them every time. They have lost my key fob, not returned my calls, and did not follow up on calls they did answer. I would 100 not recommend this company.
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February 2023 by Chaz K.
This is the most untrustworthy body shop I have ever been encountered with. The owner's a liar, Cheat, manipulative, and untrustworthy. We have had our car down There for almost nine months now and they have made excuse after excuse after excuse after executive after excuse on why they haven't finished their car. We went down there and I threatened to take the car back and I called them liars and they called the cops on me. This place is a joke and they're holding my car for me.
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February 2023 by Sean C.
I have been greatly disappointed with the service I received from Champion Collison. I will try to keep it short but this story is long. March of 22 my truck was sitting in my drive way when a drunk driver slammed into. I brought my truck to champion to get fixed. The first go around they had my truck for 4 and 1/2 months and on inspection I found 4 things not repaired that were caused by the wreck. I reported it to them and they said they would fix them but they needed to order part and they would get back to me. Several months go by without a response. I start calling and getting the run around this goes on and on (I won't bore you with the 10 calls and broken promises) finely got to them and and it took another 15 to do 4 small repairs the largest was a small dent and chip in the paint. This is the shortest way to tell this saga. A few weeks short of a year. I realize supply line issues, labor issues, I just don't want any one to go through this with this company.
