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August 2024 by Adrienne Smoot
Yay! I get to be the 70th review! This auto shop is the best! I called 7 shops in town for prices on a large service and this shop and one other were the only ones that quoted me literally 300-350$ less for the main service I needed. They did that and a couple other smaller repairs and an oil change and my total was still less than what other shops were going to charge for just the large, main service I needed. Also, Jose was the best. He was so patient to answer all my questions throughout the process and is very knowledgeable. My car is in tip-top shape again, I feel confident driving it again and it is all due to this shop! Thanks again!!
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July 2024 by Kevin Hein
CUSTOMER SERVICE is not overrated with these guys. They have accommodated me in regard to bringing in my older vehicles and providing me written and verbal details of their recommendations. Jose has been transparent over the years and treats all customers with respect... and APPRECIATES having the opportunity to earn my business each time I have a problem. More importantly, the prices are fair and the mechanics do a superb job when fixing problems. They have my family’s loyalty because of their effectiveness in being personable and proficient in their trade. Thanks guys!!
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April 2024 by James Adams
Excellent crew, honest, dependable.
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December 2023 by hope lindstrom
We love Westgate! They are always so helpful, communicative, and fair priced. The work is always done exceptionally and timely. We are so grateful to have such a great mechanic in town. Would definitely recommend using Westgate!
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November 2023 by Frances Heineck
Friendly staff, always friendly. Always smiling while working
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September 2023 by Wilson Clow
Honest and fair just overworked and booked all the time because of it.
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August 2023 by Danny Marshall
Clutch replaced, true to their work/word. Straight business interaction, thankful for the referral. I will say do check these people out, you know what you are getting before, and at payment of services rendered. ☆☆☆☆☆ DLM
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July 2023 by Marilyn Whygle
I’ve been using West Gate Auto off and on for 20 years. They have always done right by me. I recently took my 1995 Chevy Tahoe in for repair of a fan noise that it was making. Initially they repaired what they thought was causing the problem, but it ended up, not being the problem that was causing the noise that I was hearing. So when I went to pick up my vehicle, I said I felt that before paying I should get the results that I brought the vehicle in for. Jose agreed, and their technician had actually suggested what else was wrong so they ordered the part and fixed it the next day with no additional charge. I appreciate the fact that they stood by their word of my estimate which was $375 to fix the problem and although they were going to charge me and give my vehicle back to me that they were honest and said that yes, it was still making the same noise, and were willing to make it right. Lee, the owner has always ran his business like this, very honest and willing to work with the customer so they are satisfied. I like keeping my business local here in West Salem and I would recommend them to anyone.
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June 2023 by Carole Dunn
Cheap parts, limited experience. In fact Jose's lack of experience and good judgement put my child in danger. Not going back for even a simple oil change. Can't even get that right.Services: Engine repair
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June 2023 by Bart Buskey
Best place to get your oil change and have your car fixed.
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June 2023 by John Calhoon
Westgate got me in a week before anyone else in town could. Not only were they exceptionally helpful in getting me back on the road but they also gave me updates on the progress of the repairs. When the final bill came it was much lower than I initially thought it would be and it was below what they had originally told me it would be. I recommend them to anyone who needs their vehicle repaired. I can't say enough nice things. They really are good.Service: Engine repair
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May 2023 by Lucas heineck
Nice place to go when having car trouble. Excellent staff/mechanics to help figure out the issue to get you back on the road. Also a great place to go when searching to purchase a vehicle.
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April 2023 by Benjamin Cohen
So, I think this is the first time a mechanic ever saved me money.. My check engine light was on, so I pulled the codes at O’Riley’s and bought the suggested oxygen sensors 2@$200ea! Took them to Westgate, the guys looked over the car and determined that they were malfunctioning because they were dirty and my air filter was dirty. So they cleaned the car and changed the air filter. The check engine light went off and I was good to take my $400 in parts back for a refund! They could have easily changed the parts and charged me for it. They didn’t. I’ll be back for sure!
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March 2023 by Ethan Brown
Got my brakes checked, well informing and didn’t upsell me. Definitely the place I recommend for service!
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January 2023 by Joe Smith
Nice, honest mechanic. I went in for my front brakes and rotors he finished the job within a few hours at almost half the cost everyone else quoted me. Definitely recommend!