WaFd Bank is known for its incredible and great customer service, with staff described as very kind, helpful, understanding, and friendly. Customers report feeling important and valued, not just like an account number. The bank makes processes like setting up a new account very easy. Their employees are recognized for going the extra mile, providing excellent help with accounts and even proactively foiling fraud attempts to protect customers. Many choose WaFd because of their community involvement and care for the neighborhood. Customers are happy with their choice and highly recommend the bank for its straightforward solutions and personal touch across all platforms.
We have had a great experience with everyone at WaFd. The staff are super friendly, knowledgeable, and responsive to all our questions. Highly recommend to anyone who is looking for a new bank.
September 2024
Great customer service very patient and professional fast and friendly
September 2024
WaFd is an incredible! The manager Leslie Bole was excellent and helped me with all my needs and CD account. They go the extra mile and make you feel important.
