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September 2023 by Thompsons
The lady that received my equipment was rude and short with me. All I could do was smile and leave her in here miserable state of mind. Ill go elsewhere next time.
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January 2023 by Stewart B
I rented a car hauler yesterday to pick up a project classic car. The trailer worked out great. The staff were very helpful. I will be back to rent from this location again.
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November 2022 by Artem Synytsia
Not likely to ever come back. Customer service was terrible. Employee was rude from the start. She gave me a contract to sign which charged for "after hours". I could of easily just returned it the next day to avoid that. They also charged me double for gas. I'll be needing to rent a uhaul sometime later this month, and this guy's won't be the ones getting the check.
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October 2022 by Ross Gerber
Worst experience here the woman is definitely a racist. I would never recommend this uhaul dealer to anyone. The place is a dump it reminds me of swamp people .
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August 2022 by M Mora
Worst experience here the woman is definitely a racist. I would never recommend this uhaul dealer to anyone. The place is a dump it reminds me of swamp people .
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August 2022 by Mark White
What a bunch of super nice people. Being from NYC, I’m not used to people getting back to you. Taking care of you and actually understanding your situation.
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June 2022 by Feruz Shirinov
Don't go to this u haul place they over charge you from your credit card without your permission.
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February 2022 by Matthew Jacobson
I got there and I did not have the adapter, needed for the four flat plug, for my trailer lights to work. Julie was extremely helpful and actually lended me her own personal plug and trusted me to bring it back. She did what it took to get me on the road when I was on a very time sensitive schedule. I would recommend this company to anyone! I had a great experience with them.
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February 2022 by ioane anderson
By far the worst customer service I've ever had or witnessed hands down. Showed up for a 12:30 appointment & was approached by the lady there who I assume is the manager. In the rudest tone possible, scowling face & all she asks "what are you doing here?" Shocked I replied "we have a reservation for 12 30" & she snarls back "I have no reservations for today & at lunch time?". And proceeds to walk back inside and lock the door leaving us standing there for 15 minutes while she's on the phone never coming back to update us on what was going to happen next so we drove away and went to Silverton Road location.Here's my issue I realized it was her lunch & if that was the case it was as simple as saying so and we would have gladly came back in an hour or so to accommodate that. No big deal! Didn't even seem an option as she chose to berate us for setting a time during her lunch rather than work together to find a solution. Mentioned to Silverton Road u haul & turns out we are not the only ones who have had issues at this location only to find better service elsewhere with minimum effort on their part. Never rented here, never will!
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September 2021 by duck egg blue julie
This is a rebuttal to Justin Bolding's review for this Uhaul dealer. I was there and Justin is lying about what happened. Justin was not in the office, only the man that I'm guessing is his dad. The lady that was helping the older man was doing just fine, but when she told the man about something to do with the rental, the customer got instantly irate, got loud than started swearing at the lady and called her names. She told him to get out of the office. The owner came out of the back office area and told him to get out of the office. The customer was yelling and swearing at the owner outside and also threatened him. The owner kept telling him to leave and he wouldn't. The lady in the office called 911 to report the customer. I know that this customer has been banned from ever renting from Uhaul again and he was also trespassed from the property because of the threats he made. Justin, you better get the facts straight before you post a review about a business. This company has great customer service and they do not have to put up with the likes of you and your dad.
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September 2021 by Megan Basl-Huff
Very reasonable place. Good customer service.
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September 2021 by K B
AVOID THIS LOCATION AT ALL COSTS. Owner is dangerous
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September 2021 by Michelle George
Hands down best uhaul business and friendly employees!
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June 2021 by Jeff Buel
Same review as KD sand and gravel. They are the same place.
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May 2021 by Justin Bolding
The lady at the counter was less than hospitable. Was almost through with our transaction for a truck and a automobile trailer when her attitude became too much to handle. She promptly told us to leave, when she did, the male proprietor walked out to badger us further. After some choice words, the man threatened to shoot my father and bury him in the back of the property. Myself nor family will be renting from these people ever again.
