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November 2023 by Laura Lottis
Excellent customer service, and the communication with the team was wonderful. I will be returning for regular maintenance on my vehicles.I also really liked that they sent you a run down of your vehicle in a text link, I was able to look at pictures of what the mechanic was telling me about while we were on the phone
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November 2023 by Charlene Free
The work was fine but the time it took to repair was unacceptable to us since James uses his truck 5 days a week for his job. Also they missed some parts that were needed from their original inspection so it took over 2 weeks to get our truck back. We feel that the original inspection was negligent in not realizing they were needed.Service: General repairs & maintenance
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November 2023 by celina ludwig
Such an amazing experience here! I’ve been to a lot of auto shops but this one sincerely has my heart. Thank you for the such great service and I loved the breakdown you send in an email link definitely for customers who don’t know much about cars thank you for that! And overall I love the aura of the shop. This owner knows what he’s doing! Thanks again! Definitely a place I’ll recommend. You stand by your words honest and integrity!
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November 2023 by Norm Pedersen
We were recommended to Trinity by Prestige Auto who we have work on our import. They were right, Trinity is a quality shop that does great work. Our bill was a bit less than the estimate and it was done when they said it would be. We will definitely be going back when our truck needs anything. Am very grateful we found this shop.
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November 2023 by Nicholas Cain
As I mentioned on Yelp, I have been very reluctant about mechanic shops because they always seem to want to slip in hidden costs. Trinity’s however, was transparent from day one. Once I received my vehicle diagnostics (with pictures), I received a phone call and discussed my options. They were amazing to deal with. They had our van in and out in a day and a half.. FIXED! The Kia dealership however said that they couldn’t get up in for simple diagnostics for over 3 weeks! I plan on using Trinity’s Quality Auto in the very near future for some brake work that we need. Because the experience has been so good, I will be a returning customer for life! I can’t recommend this place enough! Great service, great prices, great people and TOTAL TRANSPARENCY!Service: Auto engine diagnostic
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November 2023 by Dan Kenneke
Had them do a used car Pre Purchase Inspection on a vehicle I was looking at buying. They were able to get me in next day and did a thorough job. Emailed over the full report in a couple hours and went over all the details with me. Listened to my plans for the vehicle and made a recommendation.Service: Vehicle safety inspection
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November 2023 by Nicholas C.
Ok, first of all, I have had such a distrust for any mechanic shops after a handful of shady experiences over the years. So when my wife called me and told me her van broke down on the side of the road, it was naturally a punch to the gut. We dropped the van off at the Kia dealership and was told it would be a few weeks out before they could even bring it inside for diagnostics. After waiting a week, I started looking around at reviews for a different shop. I found Trinitys with positive reviews. So I called... they said bring it in anytime for diagnostics. So I had it towed on a Monday (afternoon) from the dealership to Trinity's. It was 2 or 3 hours later, we had results of the diagnostics! They had emailed and texted me the results with pictures. Total transparency! Then they called me up with options to fix the problem. Once we talked about it, I gave them the green light to go ahead. By the next day, they called saying that it was done! Great company, great service, great prices.. great people! As of writing this, I would still be a week and a half out before Kia would even be able to get our vehicle in for diagnostics. So I am thrilled that that they were able to get it in, diagnosed and repaired so quickly! Thank you Trinity's! Can't recommend this place enough. I will be a customer for life (or as long as I live in this crazy state)..
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October 2023 by gabe t
These guys are great. Look, I never really leave reviews. But these days, reviews make or break a business. Trinity's is the best independent auto shop I know of. If you want the CHEAPEST, you could go somewhere else. But if you want the BEST go here. The quality of care you get is worth it.
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October 2023 by Carolyn Marohn
I was very impressed how quickly they figured out the problem with my car. My dealership said it would take three weeks before they would be able too look at my car. Trinity saw my car the same sane day I called and called me back within a couple of hours with the solution. Ordered the part and got my car back in two days. Price was very reasonable I would recommend this place to everyone THANK YOU TRINITY for making a stressful tine all around better for me.
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September 2023 by callie Kolb
Trinity Quality Auto Care has been such a blessing to find in our community. They are honest and respectful and listen to your concerns. I have found they are a great value and the service is superior to even the dealerships. They work quickly and follow up when every we have questions. They are the only company I trust with our family's cars.Services: Auto exhaust system repair
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September 2023 by Nanab Good
Trinity Quality Auto Care fixed my Thunderbird, and now it runs Great. I would recommend them to anyone that needs their vehicle worked on. Everyone there was very nice and helpful.Services: Auto engine diagnostic
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September 2023 by Krummies Mama
My car died on the road. A friend who is car savvy said it sounded like the engine was done for. We had it towed to Trinity and within a couple of days they confirmed the engine was blown. I asked if it was worth trying to repair, but they advised me not to waste money. I've known my share of mechanics, especially as a woman, who would be more than happy to string me along for as much as they can get out of me. Trinity was honest, professional, and has gained a new loyal customer.
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September 2023 by Celina Langley
They were extremely nice, professional, quick & transparent, they sent me photos of everything they inspected on the car. And a photo of the air filter that's recommended to change. I have never felt more comfortable with getting my car worked on then I did with the guys at trinity, I will never go to another place again. Thanks!
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August 2023 by Claud Taka
Excellent experience. I’m thankful that I found a place to take my car where I can confidently trust that work will be done accurately and efficiently. I was treated with respect and given a good and fair price.Highly recommend.Services: General repairs & maintenance
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August 2023 by Troy Eaton
Trinity informed my that a minimum of an hours labor would be required to determine the problem with my vehicle. When the systems on the car would not allow communication with testing devices they made every attempt to do some simple fixes to gat the “SAM” module responding without success. They then inspected the entire vehicle, gave me a report on recommendations and charged me nothing. I am impressed with their integrity and effort to help me without a charge. I will bring any future work I develop with my vehicles to Trinity’s and be willing to pay gladly for their services.Service: Vehicle Inspection
