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November 2023 by Stephen Booren
I had a relatively minor ding for my car, but Jon at Traditional treated me like it was a very big deal. He was very helpful in working through the processes of my insurance company. He quickly and effectively coordinated with my insurer; defining the damage, providing pictures and other documentation. The check was cut the next day.Bob, the owner, even drove me to the car rental agency to pickup a rental, waiting to make sure everything was as it should be.When I picked up my car, it was incredibly clean inside and out. The job was completed a lot quicker than I had expected and the repair was perfect.I heartily endorse Traditional Auto Body and Paint.
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November 2023 by Anastasia Foss
I was recently involved in a hit and run with my brand new car. The car hit my back bumper so it needed to be replaced. Traditional did an amazing job making my car as good as new. They worked with me and were extremely patient with getting my car insurance situated. This will be my go- to auto body shop from now on! Thank you guys for doing such an amazing job.Service: Body & Trim
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October 2023 by Robert K
They did an absolutely fantastic job repairing our 2019 Kia forte after a deer decided it wanted to customize it. Thank you guys!!!!Services: Steering & suspension repair
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October 2023 by Amber Anderson
I hit a deer and it damaged the front left of my kia pretty badly; hood, fender, bumper, you name it. I took my car into them and it's like it never even happened! They took extremely good care of my car and made it look better than the day I got it!Services: Steering & suspension repair
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October 2023 by Nick Schroeder
They are busy so it took awhile to get my car in but after they had it they completed the work quickly and my car looks great. Highly recommend.
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August 2023 by Kim Mitchum
Great experience. They repaired a scratch and dent on my 2009 Honda Civic. Had a minor fender bender in a parking lot and the original body shop my insurance recommended had said they would tear down and most likely not be able to reassemble. Would tell my insurance to total my car. My car is in great shape for its age and salvageable. Traditional agreed and beautifully fixed my car in 1 week. Wonderful body work and everyone was very polite and helpful. Hopefully I won’t get into another accident, but if I do it’s worth the travel from Woodburn to get my car repaired at this body shop.Thanks to the Traditional Auto Body staff ??
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June 2023 by Ron Hiner
I saw them on simple search but they had great reviews. Had a big scratch in the door I spoke to them in the morning and they got me in for an estimate early afternoon. They were extremely helpful and were able work it out while I waited. They were very honest no upsale and gave me an excellent price. Definitely earned our business in the future.Thanks agsin Ron H.
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June 2023 by Kristin B.
We've used this shop a couple times now (fortunately or unfortunately, however you want to look at it). They've always been excellent with there service and quality. They stayed over late to let my husband get a quote after a hit and run. I'd recommend these people to anyone!
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March 2023 by Salina Z.
had a homeless man in portland purposely run in front of my car one morning. (he survived thank god. wtf right.) so so glad i picked traditional auto body & painting to get my car fixed up. they did such an amazing job and were so so informative with me about updates on how far along my car was with their repairing process. even admitted my windshield had accidentally broke while they were taking it apart, and replaced it beautifully. i'm so incredibly happy with how it turned out. i will absolutely be recommending this place to everybody.
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November 2022 by Lindsey Henry
Traditional Auto Body was extremely friendly, efficient, communicative, and they did a killer job on our Lexus! We had a fender bender + a wheel to replace, and they fixed everything in a smooth manner along with returning our car sparkling clean. Thank you!Services: Body & Trim
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November 2022 by Seeing Clearly
My Toyota suffered front end and windshield damage in a an accident the fault of another driver, and Traditional Auto Body and Paint (TABP) worked with the negligent party's insurer which insisted TABP use a second-market windshield. When that windshield wouldn't work because a sensor would ONLY work with a manufacturer's original one, Traditional replaced it with that original equipment at NO cost to me--even after the insurer (Country Financial) refused to pay TABP's labor costs to install the only windshield that would work for my car!!! TABP did the decent and honest thing--made it right for their customer!!! I cannot rate the quality of their customer service high enough.Service: Body & Trim
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September 2022 by Christopher Shea
Came in for an estimate and the guys at the shop are very personal, efficient, and friendly. Jonathan guided me through the whole process and answered all my questions. He even went above and beyond to reach out to the insurance experts instead of doing it myself. Much appreciated.
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August 2022 by Don Mccloskey
Unfortunately this is the second vehicle we have taken in to them. The first vehicle they did an amazing job with. We feel like it is a place you can trust and they made us feel like they really cared about you and the work they do. With out even trying! This time we are looking about $17 K and 30 days to repair our vehicle and are very confident we will have the same outcome as our first time. Oh, and they even deal with the insurance company which removes so much stress. "We highly recommend Traditional Auto body in West Salem, OR". Y'all rock!!
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August 2022 by Rachel LeMar
They were very professional, I am very happy with the labor that went into my car. I don't have any complaints, but just a little constructive feedback, I would ask for a clear timeline of the repairs;I'm certain they did a great & thorough job, I was just very frustrated by the circumstance of being without my car and unable to make contingency plans for how long I needed to plan on not having a car. The repair went about 4 days past the original time estimation.However, they were very patient & understanding about my eagerness to fix my situation. They were very good at communicating the delays.I would definitely go back & ask for clear timelines so that I could manage my own expectations.Thanks guys!
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July 2022 by kevin earls
Great experience. Nice crew and work
