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February 2024 by Dave Kirkpatrick
They went above and beyond to get my clothes ready in time for a major event.
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January 2024 by Darren Smith
Really nice professional people and they do a phenomenal job!
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December 2023 by Brittney Lee
Im very impressed with The Cleanery, I have called around and they are the only ones who do next day pick up. This was extremely helpful as I had to have my husbands suite cleaned before the banquet we were going to the next evening. The cost was lower as it was a set. Customer service was amazing and I felt comfortable there. I recommend them if you are looking for a quick turn around time. Thank you!
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November 2023 by jake johnson
All I needed was my shirts starched and pressed for a work event so they had to be done by a certain time and when I asked he said they would be done. The "owners" son works the weekend and is the absolute worst customer service person I have ever met. First lied about when it would be completed. Then when I called and asked if they were done the son lied about a sign that said it wouldn't be done and that he didn't say it would be done. So I had to pick it up (at the time they said it would be done) even though they didnt complete the job my shirts were dirty and had stains all over them. When I asked about the stains he said "well we were going to clean them". I asked what they were going to do to make this right with my damaged dirty shirts and he said you can go ahead and talk to the manager she is my mom and she doesn't care.Services: Clothes pressing
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November 2023 by brian lawton
Absolutely LOVE THE CLEANERY!!!We are a traveling sales crew that frequents the Salem area a few times a year and have used The CLEANERY for awhile now, they are always so inviting and courteous plus 5⭐️ services. Clothes are always washed and neatly folded upon pick up.IF YOU'RE IN THE NEED OF A GREAT DROP OFF SERVICE , I HIGHLY RECOMMENDTHE CLEANERYSALEM ORService: Laundry wash & fold
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September 2023 by TOM
A very comfortable environment with friendly employees and great prices. Dont be scared, theyll take things and not judge you like my gimp suit without questions
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June 2023 by Irlanda T.
kim, the owner, is such an angel. thank you for your services! i highly recommend this place.
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December 2022 by Angela Fiedler
Better than I thought hope to be back soon feels like ?.
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August 2022 by Denys L.
Flew in from out of town and needed a couple of shirts and a sports coat pressed urgently. They were able to get it done in less than 30 minutes and exceeded my expectations. When I picked it up, I asked how much and was told "it's nothing, we like to spoil people here". The family I have here in Salem will be taking their dry cleaning needs here for sure.
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May 2022 by Henry Hammond
People were friendly and went out of their way to help me with an item I needed quickly. I am very grateful
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January 2022 by Craig L
The amazing lady that works here remembers my name every time I come in (I’m not good at that part:) and she is super nice. Thank you for everything and I’ll work on remembering yours as well.Anyways great service here!!
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November 2021 by Jasmin Martinez
I drop off all my suits to get dry cleaned. Got them back with a really terrible foul odor, smelled dirty water, wet rag, just disgusting. Embarrassed to say I didn’t notice before I left for work and when I put my jacket on at work I was taken back by the smell. Felt nauseous myself and prayed no one else could tell. Called to get a refund, the manager insisted I bring the garments back and let them have another go at it. I refuse to take my expensive suits to this business for a second time. I think I refund would have been fair to say the least. Needless to say, if you want your cloths to smell good after you pay a good amount of money to make that happen, do not bring them here.
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October 2021 by Jasmin M.
I drop off all my suits to get dry cleaned. Got them back with a really terrible foul odor, smelled dirty water, wet rag, just disgusting. Embarrassed to say I didn't notice before I left for work and when I put my jacket on at work I was taken back by the smell. Felt nauseous myself and prayed no one else could tell. Called to get a refund, the manager insisted I bring the garments back and let them have another go at it. I refuse to take my expensive suits to this business for a second time. I think I refund would have been fair to say the least. Needless to say, if you want your cloths to smell good after you pay a good amount of money to make that happen, do not bring them here.
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June 2021 by Krista West
I work as a professional tailor and I have taken both work and personal garments into to be cleaned here and I have been very happy with the service and quick turnaround. They've made my heavily-worn cashmere sweaters look almost-new and done a really beautiful job on coats and woolen items.
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June 2021 by killing field
I think 1 star is too generous. I took in a specialty fabric cat carrier they said they could clean. Looked exactly as dirty upon pick up as when I dropped it off, EXCEPT they had managed to break the shoulder clasp AND the stiff cardboard insert. So they "didn't charge me" the $15 but now I get to buy another one for $30. I wish I had taken the 15 minutes and just done it myself. If you like any of your belongs, don't take them there.