-
July 2023 by Patti R.
This is the best auto repair place in Salem or the Pacific NW...they are honest in their work and price and they can fix most anything i have a 2001 forester and he continues to fix it -- he can do anything! Thank you so much
-
July 2023 by Kasidy Creekmore
Russ did an oil change and inspection on my Mercedes C300 yesterday and I am so happy with the customer service. Kimberly, the receptionist was so kind and explained things to me in a way that made sense but also did not make me feel d**** There are a couple other small things that need to be done on my car that were explained to me but she made it clear that they can wait until I can afford to fix it. She did not pressure me to do anything I could not afford at the moment or make things sound worse than they are which, in my experience, lots of shops do so that they can make more money. I do not see myself taking my car anywhere else in the future.Services: Air & cabin filter replacement
-
June 2023 by Taylor
I can't express my appreciation enough. I scheduled my appointment because my vehicle seemed to be having issues. They went above and beyond to diagnose the issue, and when they couldn't find a problem they didn't even charge me.They DID find a separate issue, and I'm definitely going back to have that resolved because the pricing was extremely fair, and the experience I've had was bar none by FAR the best I've experienced in my entire life, as someone who's owned several vehicles.You can rest assured you'll be treated the right way, so you can stress about something other than your vehicle when you visit T&R Automotive.
-
June 2023 by Samuel Tappendorf
T&R Auto has worked on my Subaru twice now. They've always been very friendly, professional and detail oriented. They don't give you a hard time when you op out of some/most of the suggested repairs (my subaru needed a lot of work) and are great at prioritizing the important stuff. I won't go anywhere else in Salem.Services: Electrical repair
-
June 2023 by druidwulf
One of the best, if not THE BEST , repair shops in town, started coming here, when I noticed my previous car (2001 Saturn LW 200 wagon), had a leak, once Russ diagnosed the issue, he called me at work & told me, that I needed a new water pump & thermostat (as well as 2 or 3 leaks). Unlike other shops, that would expect me to have all the work done at once, he told me that I could have the work done, as and when I could afford it. I have no hesitation in recommending T&R Automotive to anyone, they're THE BEST ?
-
June 2023 by Kathleen Lee
The quick to respond to your needs. Through and reasonable. T& R went through their fifty point inspection, fixed every leak, vaccuum pump, oil changeband axle R&R. Plus some other stuff I can't remember. I figure I saved me about 2 grand by not taking my car to the dealership. PLUS they're trustworthy.Services: Steering & suspension repair
-
June 2023 by Katie Sullivan
Such wonderful service! They were fairly priced and quick and the friendliest place imaginable! I will be back and send everyone I know there as well!!
-
May 2023 by Tom F.
I brought my 1998 Jeep Grand Cherokee into T and R automotive and was greeted by Kimberly an Russ when I walked in and within minutes they had my truck up on a lift to diagnose my rear differential noise. Russ told me that the differential was filthy dirty inside and this was 2 week's after having it serviced at an oil change place. He took the cover off and told me there was no metal filings inside and everything was tight and only showing normal wear and tear so he recommended new fluid and a new gasket and I should be okay. Well it's been a week and the noise hasn't come back and I didn't pay an arm and a leg to fix it! I'm telling you Russ is an awesome and honest mechanic and that's hard to find this day and age. Go to T and R for all your Auto services they are honest and knowledgeable!
-
February 2023 by TOM FINKLE
I took my daughters 2004 Jeep Patriot in for a nasty oil leak that 2 other mechanics were not able to find and Russ diagnosed it immediately and let me know up front what the problem was. They also did a very extensive vehicle inspection and found out the car needed a water pump and a front brake job. Russ was able to complete the job before the close of business and my daughter was able to get back to U of O that evening for work the next morning at 6am. I am very impressed with their service and Kimberly at the front desk was also amazing! Great business good people and very reasonable prices! I will be referring a lot of business their way. Thank you T&R automotive!
-
December 2022 by James Clark
I took my 2009 altima to T and R after having a mobil mechanic repair my power steering pump this mobile mechanic (Perkins Automotive Mobile mechanic) had the engine torn apart after 8 weeks on jack stands, I fired him. A friend told me about T and R and I had the car towed to them. I got a call the next day saying they car wash done. My altima is running great and T and R did a fantastic job not only with the car but customer service was the best as was the cost to fix the car. Thank you for all your workService: Steering & suspension repair
-
November 2022 by Haley Hickam
I own a VW GTI known for having issues, and this shop was amazing getting my car in and out, along with giving me info on upkeep and a step by step on what was done. Super great customer service and staff, and very trustworthy. Will 100% be going to them next time my car plummets!Services: Auto engine diagnostic
-
September 2022 by Noble Coleman
T and R was the best automobile repair experience I’ve ever had. Very honest, transparent, prompt and affordable. They were a referral from a friend, and now I highly recommend their services too. They even offer super affordable oil changes that include a very comprehensive checklist to give you updates on your vehicle. Very worth the visit.
-
August 2022 by Michael Behringer
My name is Michael i brought my 2009 Jeep Wrangler in to Russ to get a new clutch put into my jeep. When I went to drop my jeep off I noticed another jeep in the back and my confidence on dropping it off went up. Then the front desk lady says Russ is about to pull in a few minutes. I seen he drove a jeep gladiator then I knew I made the right choice on choosing T&R Automotive. He finished the job in a few days I was pleased with the work him and his team did. Close to 3 months down the road the throw out bearing went faulty and I noticed a lot of chatter coming from the transmission when I would push in the clutch and let the clutch out so I instantly call T&R and explained my situation and with out hesitation they said bring it in. They held up to there warranty without arguing it:) they didn’t charge me anything. I am proud to say T&R automotive is a outstanding company! I will definitely keep doing business with them.Service: Transmission repair
-
August 2022 by Swankie
a little rundown, but friendly.Mechanics told me my engine was knocking, and to drive it carefully, I was a little scared, but I easily found it to be a lifter-tick, much less serious than rod-knock.Gave me a free brake inspection, but then calculated it into the hourly charge of $125+good on a time-crunch I guessServices: Brake service & repair
-
July 2022 by Crystal Porter
I had called and got quotes from a few other mechanics and T & R was the only mechanic that offered to have a battery fixed and installed same day with a fair deal and made me feel confident in choosing them. Not only did they get me in right away they had everything fixed in 30 mins so I could get to work and at a very low cost. I'm so grateful and will highly recommend them to all my friends and family. Thank you so much!!!Service: Battery
