Sporting Goods in Salem, OR

“Excellent help finding my next pair of walking shoes. The person working took the time to watch my walking style and used to recommend a series of shoes that would fit best with me. He gave me some good advice on walking as well.”

“Great store, great customer service, great experience. Highly recommend if you are new. Not only answered my questions, but helped me find discs for what I needed. Thanks Roger”

“"This feels like a brand new bow!" Those were the only words that could come out of my mouth once I shot my 3-year old Mathews V3 after Ray gave it an overhaul.I had taken it to two other "high-end" Pro shops here in Oregon, and none of them even bothered to check if my bow string was even done to speck: my ATA was over 5/16 inches off! Ray caught this issue right away, and proceeded to take his time to ensure that my bow was taken care of properly. Not rushed. Just precise work from top to bottom.The end result? Arrows stacking, crisp back wall, rock-steady hold, and aggressive punch down-range. I guess I had never really felt what a Mathews V3 should feel like before I took it to Pacific Crest Archery.On top of all that, what really hit me differently was the kindness that Ray extended to me and my family… I wasn't treated like an nuisance for asking questions.Definitely worth an hour drive for me from Eugene!”

“Great ballet and dance clothes. They just changed its location so pictures of the main building will look different.
However, same great business and employees.”

“Went in to buy a bike lock. Clerk was helpful,courteous and professional. Came away from the stacks of boxes to help me out and continued to make himself available my entire time in the store,but not in that uncomfortable way where it feels like you're being hawked. I'll be there again for any and all of my sporting needs”

“ive worked with alot of dealers in my time seeking parts, these guys really take the time to make sure you have the right part with is appreciated. special shout out to jeff trembly, and of course dan.”

“These guys are the reason my son collects pokemon cards. I hope they stay around for a long time as Id like to see my son be able to purchase his own cards one day through them as he gets older. Thats the type of respect and trust I have in them. Super nice and easy to work with also very knowledgeable. The best prices when compared to other stores. Most the time if your looking for a certain set they will have it in stock. These guys in my opinion are the best in town!!”

“Helpful person at the front counter said hi right when I walked in and asked if I needed help finding anything. I said what I was looking for and she went and got it. Checked me out and I left.Very quick visit and because she was so helpful, I saved money by not shopping the whole store.”

“Great customer service. They were terrific. Due to my one foot that's been broken multiple times it has a pin in the ankle so buying shoes isn't easy. I have to have a mid high sneaker. They found me a perfect shoe at a great price.”

“Today we went to Dick’s to purchase a lawn dart set. It appeared they only had one set in stock. It was a Triumph Lawn Dart Set. This set looked well made and was priced reasonably. It was obvious by the resealed box and very slight use it was a return, which was fine with us. The cashier Vanessa was so nice and helpful checking to make sure they didn’t have anymore on the shelf or in the back that were unopened. As this was the only one, Vanessa called the manager. The manager was equally nice and helpful offering us a very generous discount. We really appreciated Dick’s great customer service. We will certainly be returning to Dick’s when looking for other sport related items.”

“Malls are dying. We all know this. I mean, the Lancaster Mall here in Salem is all but closed; the stores on the periphery are all accessible only from the exterior (I discovered this by literally walking face first into a locked door as I was distracted talking to my son while trying to enter. I'm amazing.), making it essentially a strip mall in a circle.

This is the third time now in as many years that we've shopped here. Each time has been a great experience, but this most recent trip made what could have potentially been an incredibly frustrating ordeal into an absolute gem of a time.

First off, Famous Footwear has all sorts of brands, and a rather large Clearance section. Clearance items at the time were buy one get one 50% off, so of course we started looking there. Unfortunately, while I found a pair of shoes that fit me just fine, nothing fit that my boys enjoyed the style of.

So we got to looking. I'll skip my youngest (by two minutes) son, who found a pair that he liked the look of almost instantly, in his size, and felt like they fit perfect. That took him roughly four minutes to accomplish.

My other child is more...dramatic about his life choices. The first few pairs were sized to what his foot should have been, based on the shoe size he was wearing and the little metal doo-dad thingie for feet. But it didn't seem to fit. So I asked the woman working if she could help and see if I was doing his sizing wrong. Her name was Taylor and if there was one specific reason I'd come back to Famous Footwear for shoes, it was her.

She checked out both his feet and determined the right size. She then listened to what styles he was interested in (he hates solid colors and likes more playful, colorful, varied designs). He tried on style after style after style, color and color and color, size and size and size. We looked at basketball shoes, running shoes, tennis shoes, whatever shoes. Some didn't fit his toes. Some didn't fit his bridge. Some didn't fit his arch. One pair had too low of a heel. The New Balance pair that had the perfect color, fit, design, and feel...except the tongue was made part of the top of the shoe, not separate, and that bothered him too much to overcome.

Taylor stuck with us, putting away boxes that we didn't need, but also coming around with new styles in sizes that would fit him and ask him what he thought, get ideas on WHY he didn't like a thing in particular, and never tried to show off anything like that. We were there long enough that several customers came in while we were doing this. Taylor would go and help them, sometimes for quite a while, because we were still going back and forth. But invariably when she finished with someone else, she'd come back to see how we were doing and get right back into the search. She showed absolutely no impatience or annoyance at how long and how thorough my son was being. Instead, she roamed the store looking for the right pair of shoes.

And she found them! She came by with a pair, showed them to him and got his approval. She adjusted the size of the shoe between his sizing (taken for men but it was a women's sizing) and what size the shoe was.

They fit, they were comfortable, and he liked the look of them. He went for a run around the perimeter of the store, which is a thing he does before he settles on a pair of shoes. He declared that they were the right pair.

Two hours for two pairs of shoes, and they cost me about 135$.

The largest part that this was successful, though, was because of how much time and effort Taylor put into helping us. She could have hung out at the front register, looking at her phone, or sighing impatiently every time we grabbed another box, but she didn't. She was right there making sure we got what we needed.

Useful, since my son ”

“I called the Salem store the weekend before Christmas, likely their busiest of the year, looking for Chargers gear as we were heading to a game last minute and wanted the fan gear for the kids to open a week later as part of the surprise. Eric pulled the items still available, text me photos, and then got the items sent to their Bend store in time to purchase, wrap and get under the tree. 5 star service on their end isn't enough kudos - they made our Christmas! Thank you”

“4 stars on the one on Lancaster and 3 for the one by Kohls. They are a bit overpriced. When I was due a refund I waited 2 weeks and the one by Kohls was not helpful at all. They blamed someone else. I just wanted my credit.”

“I met a customer service gentleman named Jeff. He was perfect, advice, information, helpful. He helped me so much. Great selection, low price. Only my first time, I'll be back.?”