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October 2023 by Angela C.
Price as listed, quick and no bs. Highly recommend checking this dealership out. Love our new vehicle.
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September 2023 by Ronda B.
Great experience! Francisco took great care of us. We were in and out of there pretty fast, after buying our new Bronco. Everyone was really pleasant
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August 2023 by Ron Parker
Appointments are a month out. I've had recall parts on order for almost a year and body parts for over 4 months. This is crazy!
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July 2023 by Michael R.
Purchased a vehicle from skyline Ford was very happy with the purchase , until the salesman completely dropped the ball and kept giving me the runaround, highly recommend going somewhere that values their customers more.
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July 2023 by Tara H.
Do NOT use Skyline Ford for service on your vehicles!! I wouldn't even rate it a one.
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January 2023 by Derek L.
I took my 2021 Roush to the Skyline on commercial. Walking in to the service center office, I noticed immediately that all three staff in there seemed to be in bad moods. I got the feeling that they were irritated that another customer walked in. I had a couple of questions concerning on how to change the electronics on my dashboard worked and none of the three knew how anything functioned. I was astonished that not one person was able to help me.My other problem was my battery would not hold a charge for more than a couple of hours. They told me that I needed to bring it back another day so they could get the battery test. It was going to take about 4 hours. I brought it back the next day. They tested it. They said that it tested fine. They stated that there was nothing else they could do for me. I was blown away. As i was pulling it out of the garage I asked which way was the best to leave the lot. They directed me to an area that caused my Mustang to drastically drag the pavement. After that it was very clear whom I was dealing with!So I took it to Skyline on River road. They kept it overnight and called me in the morning and said the battery is no good. They put a new battery in it and I was on my way. What a huge difference between the two dealerships.
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November 2022 by Ryan H.
These people are the absolute worst when it comes to dealer markups and other scams like that. Look at their website now, they're still marking up Broncos and F150's. A lightning on their lot is currently marked up $30,000. Stay away unless you want to get scammed.
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September 2022 by Nathan Shafer
They truly try to scam you for every dollar possible. Go literally anywhere else!Service: Steering & suspension repair
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September 2022 by Art S.
Great first service experience! In and out efficiently with no surprises. Service advisor Arturo was great
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September 2022 by Haley W.
Stay away if your a woman looking to buy a car or place an order. Walked into this dealership about a month and a half ago (mid august) interested in placing an order for the 2023 ford maverick. Was weirdly greeted by John M. I could tell from the start that he thought I was just a d*** young woman. Told me that the books were currently closed but he would "put me on his list to reach out to when the time comes" He also showed me a maverick he had on the lot and told me that someone order this and hasn't picked it up yet but when their grace period ends that he's going to mark it up $15k+. Like why tell someone that? Whatever. On my way out, the rest of the salesmen were standing by the door talking about a recent ufc fight that happened the night before. I tried to jump in the conversation to talk about the fight and all of them looked at me like I was stupid. All of them gave me weird vibes. Maybe change the salesmen rotation technique where you sit by the front and someone is on the door waiting. Gives creepy vibes. Fast forward to September, I saw online that books for the maverick were going to be opening soon. I decided to contact a different ford dealer and got an appointment to place my order the day the books open. Thank god I did. The books closed in less than a week and guess what? No contact from John at any point letting me know to come in and place an order. Moral of the story, stay far away.
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July 2022 by Scott K.
Definitely not a place to have your vehicles worked on Stay away stay far away They are clowns for sure
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May 2022 by John S.
Our 3rd purchase from Skyline Ford and my second purchase with our sales rep Wally. Ordered the vehicle and was notified when it arrived and was ready for deliver the next day. Everything went quite well. Wally is personalable. professional, and efficient. We completed the entire transaction in about 90 minutes. This was without doubt the smoothest most efficient new vehicle transaction we've yet experienced. Also, our 2nd experience with Jeff in Finance was similar. Personable, professional, and efficient. All the paperwork was ready to go. What more can one ask for? If I had a Christmas card list, Wally and Jeff would both be on it. Can't recommend Skyline Ford and Wally and Jeff highly enough.
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April 2022 by Mel H.
Waiting over 2.5 hours to speak to someone to finalize a car purchase is absurd! They have only one person working on paperwork. We had to wait an additional 20 minutes while the person stapled papers from the previous sale and checked his personal phone under the desk, no doubt so that he wouldn't have to stay late. We are paying cash for a vehicle so why should it take this long? If it were up to me only, I'd leave and find another place to spend tens of thousands of dollars.
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April 2022 by Brett Downes
I've had an interesting experience here, sent my truck in for a diagnostic told it would be done same day, got to call at the end of the day stating they needed it for a few more days. Finally got a call saying that there's about 3,000 fot repairs, told him to go ahead. Went ahead and called them when they said my truck would be ready, they told me it would be, they sent a shuttle to pick me up and I went down, they did not fix the problem but fixed other things, told me I needed $3,000 in tires, also they didn't finish the service yet. They forgot to do something, so they had to shuttle me home and I had to come back later. Still working on getting everything resolved. Will update my review when time comes.**UPDATE**Took my truck in to get the new tires on it and get it balanced. Told I would need to drop it off so they could get it all done and have it back to me in the afternoon, I got yet another call saying they needed it overnight again... Finally got my truck and the new addon was $2100.
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March 2022 by Linda Hardwicke
Came for oil change and to clean out air filter. Had to wait an hour 45 minutes despite scheduling an appointment in advance. They also could not clean out the air filter. Skyline sold me this truck and should have the materials for basic maintenance. In addition, the appointment I scheduled in advance should have given them time to order anything they didn't have in stock for basic maintenance.
