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January 2024 by Eric “Handle It!!” Hahn
Same as always
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April 2023 by Sheldon Johnson
Good price.
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March 2023 by Katie B.
I was charged $50.00 x 2 ($100) in error on 3/17/23... all of the events following those transactions have been the WORST customer service, accountability and lack of resolution, concern or compensation I've ever experienced in a professional situation with a corporate operation. The employees were uneducated, ill equiped and under-trained. I gave my phone number to 4 different employees requesting a call back from a manager and never received any follow-up. I was told by employees that they were "not allowed" to contact the manager (Bill) on his days off and I would have to wait for him to call me when he returned to the store the following Monday (today). I spoke with Bill today and he was indifferent to the situation or lack of follow through that is generally expected of a manager in charge. He laughed at how difficult the process of obtaining a refund is and told me contact him "if nothing happens." I've been an extremely loyal customer for the last 15 years because of close the store is to my home. Customer loyalty used to be important to businesses but it's overwhelming obvious this is no longer the case with store #542.
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November 2022 by Rebecca Miles
This has station has the best staff, very friendly and if you can't find it, they will help you. Gas attendants are fast, attentive, and friendly. They have a bathroom which is super clean.
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November 2022 by Aaron Hubbard
I went to this gas station last week (September 28, 2022), and after waiting for 10 minutes at the pump for somebody to come over and help me, I gave up and drove over to Costco, where the gas was actually $1. cheaper per gallon anyway...If there's nobody in line, this isn't a bad choice, but if there's any sort of line, you will have to wait for a very long time. There's never more than 1 attendant, and they seem to serve customers starting from one side of the station and moving towards the other with no regard to how long people have been waiting, so if you're on the opposite side of the station, the attendant will keep serving the people on the other side until every car on the other side is currently being filled before moving to help anybody on the other side.Again, there's nothing wrong with the gas, other than the price is literally $1 more than Costco most of the time, and the people working there are friendly enough, it's just that there's never more than 1 attendant, and they don't serve customers in the order in which they show up. I don't think this is malicious, or lazy. I think it's simply that they're overwhelmed and are working as fast as they know how to.
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May 2022 by Margarita Johnston
Easy and fast
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January 2022 by Ruth Islas
I asked for $10 regular gas and they ended up robbing me $75 I called them back was told by a worker the manager the boss will call me back but he didn’t seem to care about my situation and never called me back now I’m $75 robbed if I could I’d give them 0 stars not 1 star
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November 2021 by Damaged Joker
Worst experience ever. Gas attendee ran my card twice and then told me to go inside because wasn't working. What actually happened was he charged me twice and it still didn't register with there fuel system. So I was left with a $150 pending on my account and never received any gas. I would never go back or recommend anyone go here. When I asked for help from manager all she said was sorry but you can run another card.
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August 2020 by Nicole D.
I want to complement Sam who was the gas attendant! She went above and beyond to right a wrong situation. When my gas tank accidentally overflowed as she was trying to set the nozzle at the beginning of the fill, she not only cleaned it up, but she gave me a refund for the spilled gas! Talk about GREAT customer service. I didn't ask for anything. She did the right thing on her own. Kudos Sam! It's nice to know that there are still honest people out there. Jackson's, Sam is an asset to your company and sets a great example for others to follow!!
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July 2020 by Michael T.
This has been a home store for me for over a year now and it's been so great, convinient and very friendly welcoming service. Definitely a notch above the rest as some employees have gone over what is asked of them to help customers. Unfortunately there was a woman hired to work late night or graveyard shift whom has been so rude and unwelcoming to me and many others as I've seen, I now have to find a new store. It is sad when someone makes you feel so unwelcome you actually have to drive further to find a store that have employees that aren't downright rude. Please don't get confused there is a woman who works graveyard that tends the gas pumps and she is a gem! The younger of the two works inside most of the time and she is just so rude to so many people I have seen her give the middle finger to people when they weren't looking and the list could go on but I'd rather not do that on here. I'm just very sad I have to switch stores now...PS I greatly dislike giving negative reviews!
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August 2019 by Morgan F.
I come here fairly regularly before work and the staff is always lovely! Fast and efficient which I know is hard to muster at 5 am! Keep up the great work you guys!
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July 2018 by BongoAce RadBoyz
I sometimes get gas here when I'm washing my window other times I just wash my window
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July 2018 by west coastie
Very nice employee's
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July 2018 by Lovely Dreamer
Fast and always nice
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July 2018 by Houston Hunt
Fast. Friendly.
