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December 2023 by Mike Beringer
Awesome great service. Helpful and always going the extra mile to make sure everything is perfect. Great prices too! Thanks guys!
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November 2023 by Jean Burris
Well informed and friendly service. Good selection and competitive pricing. Great business to visit and purchase from since the early 80's. Nice store and clientele.
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November 2023 by Alex Korsunsky
very patient and knowledgeable salesman helped me out over various visits and test rides, didn't attempt to upsell me, and I ended up with exactly the right ebike for me
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October 2023 by Kim Robinson
Scott's is clean, well-ordered and inviting to cyclists. They do quality work with skill.
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September 2023 by Eric
I've been going to this shop since I was a kid. 30 years later same committed family owns and runs it. They are passionate about the bike industry and knowledgeable on current and past bikes and parts.
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August 2023 by Ronald Ewert
We live in Eugene, but Moses at Scott’s helped us secure a bike we really wanted. He was super friendly and had it ready to go the next day! Huge inventory. On a safe downtown street.
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July 2023 by Jake Goodell
Scott cycle was incredible! I went up there to do the Oregon IronMan 70.3. I ship my bike to them and they made the whole experience fantastic. Everybody on their staff is super knowledgeable and crazy friendly. I would definitely recommend using them for buying a bike ,servicing a bike or anything in between!!
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May 2023 by Michael
Came in looking for a new bike for my wife. She's pretty short, so finding a bike in her size was a challenge. Not only did they have a few bikes in her size, they had one with the components we were looking for well within our budget.It was also fun talking shop with the older gentleman. I for one, appreciate everything these shops have done and will continue to do in the community.
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May 2023 by Graham Preston
I got bad vibes when I was ignored when I entered the shop. I paid over $200 for repairs which I was told would take a week or two, but wound up taking three months. When I was finally able to pick up my bike, the front brakes were still frozen and the rear tire was still sticking. I feel scammed in to buying new parts without even getting my bike fixed.
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May 2023 by Paul Allen
Larry treats me with utmost kindness and skill. As a fellow craftsman, I know he is skilled far beyond the humble task of changing a flat tire. His direct approach with people is greatly appreciated, even though I sometimes disagree with him, I respect him as the person I know I can trust! His way is my way of doing business! Finally, there are at least 4 others there that reflect Larry's teachings. Simply honor him when you stop by Scott's Cycle. Paul Allen, CEO Allen Enterprises 2000
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May 2023 by jwestpro
Their staff provides some of the best personal service of any shop I’ve ever been to all around the US.Highly recommended.
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April 2023 by David Brooks
I bought a new carbon fiber Trek from Scott's over 20 years ago. The purchase changed my life style for the better. I don't log my miles but there have been a LOT especially during the time when the Oregon (and Idaho) Bike Ride was an annual ritual for me. I think the frame is the only original part. I have not ridden much in the last several years, but I recently retired. I took my bike in to see if they could resurrect my love. They did a fantastic job and she feels, and looks, like new.Thank you Scott's!David Brooks
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March 2023 by Karen Quintus
Steve and Adam were great. They helped me with the new build for my bike.After looking at my bike and listening to what I was struggling with they recommended upgrading the components (originally campagnolo) rather than purchasing a brand new bike. I had been contemplating the upgrades for a while, but just didn't have the means. My circumstances changed recently allowing me to do this. Based on my existing set up, we went with Shimano Ultegra and added some carbon wheels.I took it out yesterday, and it rode beautifully. I'm over the moon happy with the results. Thank you Scott's for the build and taking your time with me!
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February 2023 by Chris
A couple months ago I bought a Trek Session 8 DH specific from a private party. Couple days go by and I hear a story about Scott Cycles being broken into and a Trek being stolen. So I go down to Scott Cycles and confirm that it was in fact a Trek Session 8 that was stolen from them. I ask them if I brought the bike into the shop so they can look up the serial number and if it was their bike, if I was going to be left bike less. The guy said "I will make sure all parties are taken care of." So I go get the bike and bring it in, the bike was theirs. They called the cops, I was almost arrested for grand theft, and they left me bike less. I paid 2100$ for the Trek, the Trek was retailed at 5500$. If I was in their shoes, an exchange for a bike the value of what I paid for the Trek would have definitely been given. Plus that wasn't the first time I had returned a bike to them.
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January 2023 by Adam Krein
Adam was extremely helpful and friendly. He came out to my car to take a look at the bike to make sure he had the right brake levers. Also called me to update on my other bikes status the next day.