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October 2023 by Berenice Martinez
Celeste was super friendly she’s helped me get a storage unit that fits me belongings. I’m going through a really hard time in life and Celeste made my day and super friendly she made me smile I’m thankful for people like Celeste as good friendly employees we need more employees like her. If they had a 100 star rate she deserves it. I would recommend friends and family to U.S STORGE.
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September 2023 by Natasha Blanco
My partner and I rent from here. 5 star service. Everytime we come in Celeste always goes above and beyond. She even provides water bottles if you need. She's a very kind lady .
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September 2023 by Sheldon Johnson
Not ran very good..To get a call saying your storage is unlocked, and get in trouble for it, Just to get there and it's still locked...Duuhhh!!
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August 2023 by Damon Johnson
Reserved a unit on the website, when I arrived the unit was ready and as described. The check-in process was fast, in less than 45 minutes I got my storage unit, filled it up, and was on my way. Highly recommend
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July 2023 by Michizzle 1.
No stars for them. Arbitration for sure. The main gate has been open for more than a week and if you forget your code, I certainly hope you don't get the owners mother who exclaims oh dear the entire wasted time you spend trying to get access to the second storage unit you pre purchased to store your car while you go to Texas to replace it and planned to use for parts and also leisurely drive back but I couldn't get any assistance and had to choose between leaving car where it was to not lose all the non refundable money I had just spent planning this trip but I guess I'm just here to give them money while they give me nothing and have my car towed, even after explaining everything I own is in there, including my mothers ashes. A decent and non greedy human business owner might of suggested having it towed into my spot or put on the web site that vehicles must have valid registration to be stored so I'd have had a problem either way. So no. I don't recommend at all. I called and asked about the fee time frames when payment is late and wanted to know the date of next increase and she said no more fees until you're 30 days past due.That's not true. What got more fees after I called. You people are terrible and I hope you choke on your spit and die a horrible death.
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July 2023 by Marsha Bearface
The people of this place are amazing,polite, understanding, and have a great scene of humor. I would recommend this place to all my friends.
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July 2023 by Shadow Moon
(Revised) I initially had a unpleasant experience. I’m most thankful and grateful that after speaking up both company management and ownership got back to me. Both were very nice and understanding and helped me with my issues. The storage facility is well maintained and clean.
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April 2023 by Daniel Kelly
I didn’t have any problems with service. The pricing is at the top for best and I spoke with Tierra who was an excellent advisor on what I needed. See you all soon. Thanks again.
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April 2023 by Mark Baker
Tierra was so amazing she made me feel like my stuff would be safe in one of their units. Amazing pricing and they always have outstanding customer service / support. 5stars and 10 out of 10 would highly recommend
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April 2023 by Gardenia Valdez
Tierra and Celeste were super helpful and kind. They explained the whole process, making it easy to understand.
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April 2023 by rogelio martinez
Easy quick process, convenient units and the staff made this first time renter feel like he knows what he's doing
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March 2023 by celeste P.
Great place to store items. No power in units, we also do not do cold storage here incase you were wondering. Secure facility with 24/7 cameras, keypad entry/exit and live onsite property manager. Packing supplies for sale in office as well.
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March 2023 by Stacey Perez
We had paid all up front and coming from out of state. We arrived at 6am and our code did not work. We had to wait till 9am when the office opened. But then the office person was outside at 730am, and she got us right into the office and fixed our code situation. Thank you
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January 2023 by Jahaira Torres
Only rating 2 stars because the gentleman who helped us in the beginning was super sweet. Well fast forward 2 weeks later and an older female employee is driving up on my mover and I and yellow out of her window because of “tailgating”. To be clear, my wife rented the unit out and she has diagnosed neurological issues, so her memory is not the greatest. She forgot to tell me ONE rule and instead of the employee being respectful and explaining in a professional manner she was super rude. When I told her she “did not have to be so rude”, she responded with “yes I do, people have been doing this all day”. Well ma’am, I apologize that your day has been frustrating but I assure you, being rude to a military veteran and yelling through your truck window is not going to make your day any better.
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January 2023 by Amy H
They had a unit available for when I sold my house. I sold many thing prior but I filled a 25 ft unit. I rented until Dec 2022 there were no problems and they made it very easy for my first time renting a unit. Thank you.
