-
February 2024 by Dan Miller
Rx was in stock and filled the same day, which was important as this is an antibiotic.thank you!
-
December 2023 by jon redmond
Very competent and patient. This is typical of all Rite Aid stores.
-
November 2023 by Cyndi Coffield
I love this pharmacy the staff are so kind, they have never changed the tabs on me, and they got my prescription to go thru my insurance it is now free, I was paying 200$ then 70$ and now 0$ I love them. I can't say enough positive, I'm so grateful! I was with walgreens before and I'm never going anywhere else!
-
October 2023 by Nancy Kitts
Worst experience at this pharmacy. Staff was rude and I waited for over an hour. I was in the drive thru with my sick toddler waiting just to be told it would be "just a few minutes" Waited for about 20 minutes and then was told I needed to come inside. Waited in line for another50 minutes after I had been told my prescription would be done in just a few minutes. Never coming back.I understand I'm not the only one waiting but there is absolutely no reason to be treated badly just because they're behind.
-
October 2023 by Israel Hunter
This place has gotten prescriptions given at 9:30 am and when I showed up at 1:30 they still haven’t gotten anything done about it. Here I am 3:32 and I’m still waiting, ☹️
-
October 2023 by AJ
The pharmacy is unprofessional and slow. It doesn’t feel like they care about their clients. I had a scheduled appointment to receive a couple vaccines I drove from stayton to find out they couldn’t administer the shots because the pharmacist had left with the “records”. I made a second appointment several days later and I waited 1 hours in the waiting room! I watched people be ignored and very long wait times. The pharmacist even questing that she gave me one of my vaccines after I walked out of the room. When i showed her the two bandaids on my arm she then confirmed I received both. That had me questioning if I was given the correct vaccines. I will not be using this pharmacy any longer.
-
September 2023 by Jaime Carleton
I had been doing business with this Rite Aid for many years. Since Nathan and Jenny the store manager found out that my parents were Holocaust Survivors they stopped answering the phone when I called in my prescriptions. Today the Rite Aid store manager called me and told me that I was no longer welcome in their store because I am Jew. I have been discrinated against and I do not recommend this Rite Aid store to anyone in Oregon.Noone has a right to discriminate against others because of their gender, race, religion, ethnicity or any other reason.This store should be shut down for their unethical behavior. I was advised to make a report to the Pharmacy Board. And I did. I plan on taking Legal Action against this Rite Aid and thier employees for their unethical behavior.If you care about your family and friends please advise them to go to a different pharmacy for their prescription needs.
-
September 2023 by Michelle Cook
NEVER GO HERE! Never answer phone calls, no refills in time and when you show up in person, 3 HR wait, that's NOT customer service! Been waiting 2 days for BP Meds and no one cares!
-
September 2023 by Christina O.
This is the worst pharmacy I've ever had to deal with. If they close at 5, you better call by 4 because they don't answer their phone an hour before closing. You also better commit to calling multiple times, wasting at least 1/2 hour to 45 minutes of your time because that's how long it takes to get through. On top of that, they will probably give you incorrect information, so you'll need to call back to make sure your prescription is actually being filled on the date they say it will be filled. Whoever manages this pharmacy is doing a terrible job.
-
September 2023 by Karen H.
I made an appointment for a rsv vaccine at the commercial street store. Waited 20 minutes even though there was no one in line and workers were gossiping. Website stated that my MD would be notified. Pharmacist said no. I won't be back
-
August 2023 by Larry Fricano
This store has particularly rude unhelpful employees. I wanted a nail brush and the entire asile was locked up plus they didn't even have one. When I suggested to the girl that locking everything up might actually backfire due to people realizing they really don't need as much as they think they do this large girl with badly dyed hair just condescendingly said that's fine several times not sorry for the inconvenience. Won't be back there.
-
July 2023 by Chelsea Parpart
I don’t understand what’s happened to this pharmacy. They never answer the phone and they even pick up and hang up on you sometimes. My prescriptions are never ready when the automated message says they will be. If I didn’t call to check they would have never been filled. Certain people are nice enough but a few of them we’ve talked to have really bad attitudes.
-
July 2023 by Christy DeYoung Jet RVSM
I agree with the other reviewers about the customer service at the pharmacy at this location. It's abysmal. The staff are rude and one even hung up on me for checking on my prescription status. I would NEVER recommend going to this location to get your prescription filled. Good luck if you do - and be prepared to be frustrated beyond belief. I think they forgot that they service the community and people can get desperate for much needed medications. They truly do not care one bit for your health needs.
-
June 2023 by LoAnn Brandenberger
This store on Lancaster in Salem and the Keizer store have some very nice cashiers. The girl in Salem had shoulder length red hair was so helpful in finding ways for me to save some money on the items I needed.I don’t know why customers come in and yell at the cashier when it is clearly not their fault. It is not the cashiers fault if they run out of an item. Well anyways people should be kind to each other
-
June 2023 by Jennifer Kerber
Yet again we're so busy and disorganized can't fill an antibiotic and can't even tell me when it will be ready. This place just needs to close. The staff are useless. Another person in front of me had been calling all day and the prescription was at another pharmacy the entire time and the staff didn't tell them until 6pm. Worthless and a disgrace!!!!!