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July 2024 by Joe Martinez
My prescription was sent to this company, and when I went to pick up. I found out that they don’t honor Tricare which is part of Veterans medical benefits. What a shame some companies don’t honor Veterans.
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June 2024 by Jenny Jay
My regular pharmacy was out of a med, so I had to transfer it here to get it. The lady checked that they had it, said it'd be done by that afternoon or evening. The next day they told me they didn't have a prescription for me. She said my pharmacy had not sent the prescription yet and told me to call. I waited until that afternoon called my pharmacy they said they sent it yesterday. I called this place, they said they just got it and that it would be ready soon. The next morning I was completely out of this med now and I went to get it a little after 10am and she said it wasn't ready! It would take another 25 minutes. I had things to do so I did them and finally got my meds, but I do not recommend this pharmacy. They did not have a lot of people there most times. The store is also totally empty all the time, so they're likely to go out of business.
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June 2024 by Aeden March
I've been to Genoa, Walgreens, and the Fred Meyer pharmacy. I had so many problems getting my meds. I'm glad I tried the Rite Aid pharmacy. They are fast, knowledgeable, and genuinely care about the service they give you. If you're looking for a good pharmacy, I want to say go to Rite Aid, but now that I think about it, I don't want to give away this good spot. It might get crowded. But seriously, I've been nothing but impressed with their service as well as their app.
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May 2024 by Jessica May
This is probably one of the worst pharmacies I’ve ever been to. Whenever I am sick or have an injury, I never get my medication because they’re either not in stock or they fill it right before closing when I’m not able to get it, and by the time I am able to get it, I no longer need it. They close for lunch early sometimes. They will tell me my prescription will be ready by a certain time, and when I get there, they haven’t even started on it. So then they will tell me it’ll be an hour and a half to two hours until it’s ready, so I go home. On my way home, right after I pull out of their parking lot, I get a text saying it’s ready. The pharmacists don’t tell you of possible side effects, or if you should take it with food. There’s only one pharmacy tech that is nice, and that is the only positive thing I have to say. I NEVER get my prescriptions on time.
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May 2024 by Elizabeth Fry
Horrible store and staff. From out of state and stopped in for medical supplies. Was denied restroom because pharmacy was closed and the young red headed cashier up front was rude and decided she would make it her mission to hold me up with excessive questions and slow check out. I spent $50 on 3 items that were marked buy 1 get 1 half off but apparently they only give the posted deals if you sign up to have their card. Now I know why rite aid isn't where we live! Horrible!
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April 2024 by Debbie Allen
I have never seen the pharmacy staff ignore customers. They get VERY busy and I can imagine the pressure they're under. If occasionally I had to wait for a long time, it just means THEY'RE BUSY WITH A LOT OF CUSTOMERS! They've always been nice & treated ppl well.
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March 2024 by Marvin Baker
Friendly service and the best selection of candy around...yum!
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February 2024 by Dan Miller
Rx was in stock and filled the same day, which was important as this is an antibiotic.thank you!
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December 2023 by jon redmond
Very competent and patient. This is typical of all Rite Aid stores.
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November 2023 by Cyndi Coffield
I love this pharmacy the staff are so kind, they have never changed the tabs on me, and they got my prescription to go thru my insurance it is now free, I was paying 200$ then 70$ and now 0$ I love them. I can't say enough positive, I'm so grateful! I was with walgreens before and I'm never going anywhere else!
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October 2023 by Nancy Kitts
Worst experience at this pharmacy. Staff was rude and I waited for over an hour. I was in the drive thru with my sick toddler waiting just to be told it would be "just a few minutes" Waited for about 20 minutes and then was told I needed to come inside. Waited in line for another50 minutes after I had been told my prescription would be done in just a few minutes. Never coming back.I understand I'm not the only one waiting but there is absolutely no reason to be treated badly just because they're behind.
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October 2023 by Israel Hunter
This place has gotten prescriptions given at 9:30 am and when I showed up at 1:30 they still haven’t gotten anything done about it. Here I am 3:32 and I’m still waiting, ☹️
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October 2023 by AJ
The pharmacy is unprofessional and slow. It doesn’t feel like they care about their clients. I had a scheduled appointment to receive a couple vaccines I drove from stayton to find out they couldn’t administer the shots because the pharmacist had left with the “records”. I made a second appointment several days later and I waited 1 hours in the waiting room! I watched people be ignored and very long wait times. The pharmacist even questing that she gave me one of my vaccines after I walked out of the room. When i showed her the two bandaids on my arm she then confirmed I received both. That had me questioning if I was given the correct vaccines. I will not be using this pharmacy any longer.
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September 2023 by Jaime Carleton
I had been doing business with this Rite Aid for many years. Since Nathan and Jenny the store manager found out that my parents were Holocaust Survivors they stopped answering the phone when I called in my prescriptions. Today the Rite Aid store manager called me and told me that I was no longer welcome in their store because I am Jew. I have been discrinated against and I do not recommend this Rite Aid store to anyone in Oregon.Noone has a right to discriminate against others because of their gender, race, religion, ethnicity or any other reason.This store should be shut down for their unethical behavior. I was advised to make a report to the Pharmacy Board. And I did. I plan on taking Legal Action against this Rite Aid and thier employees for their unethical behavior.If you care about your family and friends please advise them to go to a different pharmacy for their prescription needs.
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September 2023 by Michelle Cook
NEVER GO HERE! Never answer phone calls, no refills in time and when you show up in person, 3 HR wait, that's NOT customer service! Been waiting 2 days for BP Meds and no one cares!