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January 2024 by Jean breton
Complete waste of my time and energy communication sucked was told one then then another then another, had to give back the item rented when I even told them I was going to be late on my payment due to being out of work ill and having rent come up but I was planning to pay them the following week and they refused to let me use past rental payments towards anything like they said I could do when I first was looking but nope this was a complete waste of time for them to not even follow through with anything or make me ever feel like wanting to use services again from them at least not at this location.
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January 2024 by Draculduh
Nothing too special like the customer service though always helping out when I need it
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January 2024 by Jayme Petty
Never gave me credit for the week I could not use my dryer
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December 2023 by Zekethenub
Very nice ladies there. The store was decorated nicely. The girls were working hard setting up displays. Very clean and inviting.
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November 2023 by Tammy Taylor
The 2 couches I bought 6 months ago is falling apart. Now I am stuck paying for a furniture that will most likely be at the dump in the 6 months.
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September 2023 by Kat Wagner
If I could give this review a -5 stars I would. I DO NOT recommend financing anything through RAC on 17th and market. Unprofessional and rude. They do not care to be respectful to their customers or defusing situations in regarding coming to my home and pounding on my door. I really hope they reconsider how they treat their customers considering this is how they pay their bills. I will never do business with them again.
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September 2023 by Angie Jasper
I absolutely appreciated the 2 amazing gentlemen that delivers my new bed. They were so awesome and friendly. They were so fast they were so polite and respectful. Jairo- El thank you so much for all your help getting it all set up. That were some of the best guys I’ve ever had deliver my furniture. Thanks a lot. I hope if anyone has a delivery to ask for these guys.
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September 2023 by rose grendler
Very easy sign-up process! Very low credit score and denied by many credit cards and others things lately! Can’t wait to start over!
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August 2023 by Special Jones
I Love Rent a center Heather in Salem Oregon on 17Th Market her entire staff is great, they will work with you long as you communicate you can't go wrong. I will be getting more things for my apt soon as I pay off bed set. Kudos to the Salem Or store Matket St
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July 2023 by Heather Shipman
Heather on 17th and Market location is the weirdest rudest person I’ve ever met. No respect and no customer service skills. Even her employees are embarrassed of the way she treats people, I can’t imagine the way she treats her employees when customers aren’t around
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July 2023 by Gabrielle Brown
So far so good. I was just Pre approved so I’m looking to purchase a shark vacuum.
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May 2023 by Riley Wood
My only experience with rent a center is their drivers, who get very hostile if you so much as dare to tell them to park in the *vendor* spot instead of a reserved tenant spot.
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May 2023 by Denis Geiger
I just wanted to say thank you Hado and One for doing amazing job today they came just to make sure everything was working properly thank you so much it was a pleasure to work with you guys ?
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April 2023 by Alicia Farlow
Id be giving this place (the market street location) a zero stars if possible. The manager is SO very unprofessional, rude and implied NUMEROUS of times we wouldn’t pay our WEEKLY bill of 30 dollars. I can’t understand how she can think this is acceptable. As a manager in customer service myself I was speechless as I’d NEVER treat anyone let alone a paying customer this way. I’m in my early twenties with an infant but that doesn’t make me irresponsible with my bills especially with a decent income so for her remarks and demeanor was extremely uncalled for as well as offensive. Not to mention an excellent way to lose customers as I’m sure no one likes being belittled. Just because you can play manager doesn’t mean you’re fitting to be one. I would notrecommend this place as there are many different BETTER options than rent-a-center.
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April 2023 by Ungilrengul Aitaro
Rent-A-Center has definitely been a life saver for aspiring young couple who has no established credit and wish to start a life together.
