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November 2023 by Lisa Mattivi
Prestige Auto is always my go-to service provider for my 2007 BMW 328i. They treat her with tender loving care, always advise me on what service is needed. Best yet, they never try to sell me what she doesn't need. They are a very quality shop, reasonably priced, honest and helpful.
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October 2023 by Cory Knowland
Prestige did an incredible and informative pre-purchase inspection of my used Mercedes, and confirmed my vehicle was a solid purchase, and gave me some great upcoming services to consider to keep the vehicle in fantastic running order. Prestige will be my car care go to. Thx guys!
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October 2023 by Michelle Miranda
Wow! The staff is super friendly and I am LOVE with the office dog Charlie! What a sweetheart! But what impressed me most was the detailed analysis report that was emailed to me as the tech was working on my car, WITH PICTURES! They also called me to go through the report and asked me if I wanted to perform any of the recommended services (gave prices) before actually doing them. This is how repair service should be! I hope this level of service continues because I'll be taking all my newer cars that are out of warranty here from now on. Thanks Prestige! ✌? ❤
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October 2023 by Robert K
My overall experience was factored into this rating. Starting out I was assured there wouldn’t be an issue with using a warranty company. They failed to properly show the car to the adjuster which caused the approval to take substantially longer. The adjuster had to come out numerous times and the shop had the audacity to charge me for the extended diag time due to their ignorance. They mis diagnosed the car on numerous occasions while causing an even bigger failure. I even had to find the motor for them because they couldn’t. They added items to the repair that weren’t necessary to get more money out of the warranty company. Didn’t once give an accurate timeline. In all my car was with them for over 5 months for an engine replacement. Fortunately for me I have multiple cars because if I didn’t this would’ve caused me to lose my job. They are dishonest and I think if people actually looked into there repairs they wouldn’t be in business. Their mechanic couldn’t even align my headlight properly. This was the first and last time I will use this shop and I highly advise against going to them. I could write on all day about the issues I have with this shop but this is the basic summary.
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October 2023 by Amanda Trachsel
Took my car in for an oil change/inspection service. Shortly after dropping it off I had a thorough and descriptive email listing everything the tech had checked and each item that was recommended for needing extra attention , with measurements and photos to back it up. I had them keep my car over the weekend while waiting for parts to come sometime the following week. Monday afternoon I had a voicemail saying it was finished early. The communication was great. They always called me before I wondered what was going on. They were very transparent about the service, recommendations, timeline and price. When I returned calls any person who picked up the phone knew my car and could offer some info. I’d definitely recommend this shop and will continue to take my car here as opposed to the dealership. Every aspect was significantly better.Services: Auto battery replacement
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October 2023 by Andrea N.
Amazing team that have always delivered great service, honesty, and quality. Our neighbor recommended them to us and we’ve sent a few others since and have only heard positive things. We’re so thankful to have a trustworthy and reliable shop that’s great across our BMW, Audi, and now Toyota.Services: General repairs & maintenance
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September 2023 by Ben Feibleman
Mercedes dealership wanted $22,000 to replace a front axle on a G63. Prestige did it for $5,000, and when I drove in unannounced a year later they remembered my name! What more can you ask for? (FTR, I’ve driven 8,000 miles since their work with ZERO issues. 5/5, 10/10, whatever scale you are using to rate Prestige Auto, they are operating at 100%.
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September 2023 by Marianne L
Really great place. I was able to book online and confirm in person. People were very friendly and after my oil change they sent me a digital copy of things that need to be done and put them in other of urgency but did not push any extra services on me. I appreciate that and will definitely be back. Best of all they have the CUTEST dog that I just want to cuddle!!!Service: Oil change
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September 2023 by Jeff Pearce
I had been chasing a suspension issue with my wife's GL Mercedes for over a year. A Mercedes Airmatic suspension that should float like a cloud was as rough as an old work truck. We took it in a different foreign vehicle repair shop half a dozen times and it would be no different or maybe a little better each time. Prestige was very thorough with their diagnosis and I am extremely happy that it rides as it should for the first time in a long time. We have two German vehicles and one Japanese vehicle. They are definitely our repair and regular maintenance shop for those vehicles from now on and I would highly recommend them to anyone.
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August 2023 by Bryan Conway
AC went out and Prestige squeezed me in without an appointment. They kept me informed and ultimately got the repair done, but not same day. They provided transportation back and forth so I could use my car in the evenings. AC works great now.Service: Auto A/C replacement
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August 2023 by Jason Garsjo
I had my Mercedes 300td serviced at prestige auto. It was a great experience. I was really impressed with the list of issues that needed immediate attention, things that can wait and things that passed inspection. Pretty cool deal because now I can make an informed decision on what I can/ want to take care of in my journey of keeping this old rock crusher on the road. Nice job thanks ?
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August 2023 by Sandra Hamer
Prestige is wonderful. They have been maintaining my car for years, and doing excellent work. They are completely knowledgeable about EVERYTHING related to foreign cars and can fix anything. The staff is ALWAYS FRIENDLY, PROFESSIONAL, COURTEOUS, AND KIND. I highly recommend them to you!!!Services: Air & cabin filter replacement
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July 2023 by Brandon Buza
Love the service at Prestige. I’ve been in few times for a variety of issues and they’ve always solved the problem at a reasonable price.The only issue is that I can be difficult to get in quickly as they tend to book out well in advance.
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July 2023 by Melissa Turner
I honestly can’t thank you enough for helping me! You all being honest and understanding about my car. Had you not told me about the recall and warranty, it wouldn’t have been fixed, so thank you for directing me to the dealership where it’s about to get a new engine!I appreciate your help! I’ll definitely be back if I need work on my car!
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July 2023 by Bert Robins
As always this company goes above and beyond!!! They service both my BMWs and will continue to do so. If you are looking for top notch service and quality without the “factory” price look no further! My in laws are now bringing their Audi here as well. Michelle, the front desk clerk is always pleasant and does a great job of scheduling and looking out for the customers. I will not go anywhere else!Services: Air & cabin filter replacement
