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February 2024 by Gemi Lincoln
Always a good experience here!
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February 2024 by Yvonne Souza
EMPLOYEE knowledgeable & extremely helpful.
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February 2024 by Rocky Ross
Pet friendly pet store!! Socialize your dog!!
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January 2024 by Lonnie Moore
Cashier was great...very happy ....?
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January 2024 by Wes Burks
Good place to pick up pet supplies.
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January 2024 by Laura Petricko
Jennifer is my dog Bandits groomer. She is wonderful groomer and person. Most doggies are a little Intimidated when they know what's going to happen. Not Bandit when he sees where we are going , he is excited. LOVE my groomer Jennifer. Lancaster pet smart Lancaster Road Salem Oregon.
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January 2024 by Levi Schaecher
Absolutely unacceptable that a chain store is closing early when Top to Bottom can stay open when the ice storm is basically over. I think people’s pets needs are of great importance. Completely unprofessional and uncaring for staff to close early.
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January 2024 by Jennifer O'Neal
How come there’s not a lot of Kitten/Cat products? This PetSmart always has the food I need at a decent price. Few toys here and there. It’s definitely better than Petco that’s for sure.
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January 2024 by Rie Kumar
Has everything you need!
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January 2024 by Lindsay Brown
Update: 2 years later.... I'm sticking with the 4 stars. Not much has changed in this store. Customer service and availability are inconsistent. I went there 2 days ago and there were no cashiers at any of the registers. I ended up leaving my freeze dried blood worms on the first register and walked out because I was in a hurry. They are however very friendly. They really are just struggling to get to that next level where they should be consistently.These guys seem to know there products well. I have never been told, "I'm not sure." or, "I don't know." by any of the employees there. I really don't like returning anything I buy, so I tend to ask questions if I'm not familiar with a product. There store is clean and stocked for the most part. They were out of a few types of fish we considered buying for our small aquarium, but everything else we thought about getting was there. The only reason they missed my 5th star was due to the length of time we stood by the fish tanks without the associate acknowledging us. She was with another customer at first, and then continued her work while communicating with other employees. I eventually had to ask her to assist us. I had my 6 year old son with me, and he was being a bit testy. Perhaps that's why she didn't seem eager or super pleased to help us.? All in all a good store and worth the visit. I signed up for a rewards card as well. The check out person asked if I had one, but when I said no she never asked if I would like to sign up for one. I ended up having to ask her if I could sign up. A little work on customer service would get them that 5th star for sure!
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January 2024 by James Sobotka
Always full shelves, great variety, gets checked out fast. Very friendly. Thank you.??
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January 2024 by Brady Davidow
This is a great location I love too take my dog here!
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January 2024 by Michael Renn
Easy access
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January 2024 by C Miles
Love bringing my yorkie in to get his haircut and groomed. They have the best staff in the grooming department and the front cashier lady is always so happy and welcoming when we come in.Banfields is also a great vet there if you need any animal medical needs!
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January 2024 by K H
Great dog groomers and super friendly staff. My dog loves coming here. Jennifer in the groomers is the best!