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July 2024 by Leona Williams
I went to buy my granddaughter her first pet, a goldfish. It was a disaster the women I talked to said to sell me a goldfish I had to give it a quality of life, to my surprise you can no longer buy a fish bowl and a fish. You have to have a aquarium heater pump and all the accessories so I went home and I ordered from Amazon the next day I went back to buy a feeder fish a goldfish and the sales clerk still wouldn’t sell me a goldfish so I walked around and I found a beta that was on discount and hardly any water in its container, My granddaughter was happy with her fish.
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July 2024 by Pam LePage
Overall this is one of the cleanest stores around and I go to several different stores. Reps and store employees are very helpful and pleasant.
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June 2024 by Derek Muir
Great clean stocked store with excellent customer service and check out
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June 2024 by Kaylee Johnson
Staff is never helpful and am never helped when in the store.
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June 2024 by stefin burlington
Ordered curbside pick up got here and was stuck waiting for 30 minutes and noting had to go in and wait for someone to help us workers ignoring the overhead pages I would have never got my stuff if I waited
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June 2024 by April “Blade Breaker” Murray
Honestly. This location sucks, I've gone multiple times and have hated it Everytime, almost always walked out without buying something and have to go to a different location. Not usually fond of the staff (there are some good ones obviously but enough not so great ones that it's difficult to like). The other locations are much much better. Granted, they NEED to tell you about the return policies and the stipulation other than just "if the fish dies bring it back within 30 days" because apparently there is more, I've never not been able to exchange a fish before but guess there is a first for everything. If I could give this location a 0 I would honestly. Highly suggest the other locations much much more. The staff are also much friendlier at other spots.
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June 2024 by Leslie Riley
Helpful service
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May 2024 by Shiryn Garber
First time I used the veterinary service through them. They offer a free first visit and the staff was cordial but nothing about my free visit was affordable and the quote for a neuter for my 7lb Chihuahua was outrageous! Best of luck with that... I'm a one income single parent I also am a pet responsible mom but that quote was over the top. And the free visit is only free if you have a coupon and proof of your coupon.
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May 2024 by Evelyn Lewis
Fav pet store!
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May 2024 by Oz Hermann
Staff has always been friendly and helpful. Go their regularly for Rx food for my dogs. Thanks for all the goodies and your kindness!
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May 2024 by Scot Lockhart
The vet clinic is fantastic
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April 2024 by Jay Johnson
I tried to place an online order.I paid for the order and then for some reason your system canceled it.And I did not have an order when I went to go Pick it up risking my tank. When I called customer service, I found out that they didn't even give me a refund for canceling my order. I had to place another order. I lost some of my vital care discounts because of it and ended up having to pay more.
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April 2024 by Brandi Strait
Friendly staff, easy of finding things. I enjoy the multiple choices of animal food. My only negative comment is when shopping, it would be nice if 1 out of the 3 staff members walking around ask you if you need help especially since what your looking for is not on the shelf.
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March 2024 by Jane Strickland
Receptionist was very pleasant and helpful ?. Dr. and aide were far and above helping me with my questions about my cat. I would say, "excellent experience".
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March 2024 by Alex Greeling
Alot to choose from and amazing to find a big store name carry isopods.