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March 2024 by Jennifer O'Neal
I drive for work, and while on a delivery, my windshield wiper blew off. It’s been storming so I needed my windshield wiper. I went into O’Reillys. They weren’t busy, there was one guy helping a customer and I was next in line . There were two people talking in the back and then one guy came out from the back to help me. He looked up the correct size of the windshield wiper. I asked him if he could help me put it on, and he told me no without any hesitation, that there was only two people in the store. I explained I didn’t have a wiper at all, And at this time it was pouring rain and very dark. I’ve always heard bad things about O’Rileys customer service but decided I’d try because I was right there. Short guy with dark hair and a mustache, needs to evaluate his “customer service skills”. Not to mention I am a senior citizen!
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January 2024 by tony rowe
This one is quickly becoming my go to place. The parts knowledge is hit or miss depending on who is there. And they have a bigger selection. If you go to any other O'Reilly's and they don't have it there, this one will likely have it
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January 2024 by marta johnson
Always seems to give me the wrong part they should hire people that have more experience maybe have them stay off their phones while they’re at work
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December 2023 by S Miranda
The girl that has curly hair kind of short was in a rush to help me and told me I had to replace a whole headlight for my ram and wasn’t able to find a upper grill trim on her computer either she needs more education or she needs to leave. She was also laughing at me for thinking that I needed to replace the whole head headlight instead of just a piece of trim that goes above. She’s unprofessional.
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November 2023 by ashly gandolfi
My family and I were on our way out of town for Thanksgiving. When our headlight went out, it was late, so thank the heavens they were still open! I didn't know what I was doing. Walked in and asked the guy working, "What the hell do I do??" HahahaHe was incredible! Helped me out big time, answered all my dumb questions, and got my family and I back on the road in no time!THANK YOU, TREY!!!!!I'm so happy y'all hired that guy! He's awesome!
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November 2023 by Mark Lytle
Juan was the man he pushed some buttons and found my part and the warranty Good guy this man
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October 2023 by Traveling HereNthere
This is a hub store and will more than likely have everything you will need, one drawback of being a hub store is that it's always freaking busy. Expect to spend some time in here. I gave them three stars because more than once have I gone in here and got the same guy who doesn't know anything about cars I'm like you working in a car parts store how do you not know anything about cars!? He just said they just need people to show up and I thought wow that's a pretty low bar. I really didn't like the store feel as I've heard them blow off one or more customers simply because they didn't want to deal with them which I really didn't appreciate as someone who is both a customer and the mechanic. The parts are pretty good I usually don't have any problems but the employees seem to have a pretty low bar which is a shame for all of us to shop there.
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October 2023 by Fred Brubaker
Terrible customer service or non at all 3 people in the back and One at the counter I was pretty upset over lack of help I'm a senior citizen and have had a few business and we excelled at this I hope you all wake up to customer needs.
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September 2023 by James Randall
Although it's a busy location, I've always received good service
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July 2023 by The Reggie’s And Family
Best O'Reilly service we have had in some time. Thank you for your time.
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July 2023 by Vita Lusty
The first O'Reilly Auto Parts who would not help me with my splash guard. I faithfully stopped at O'Reilly's on our summer car trip. Consequently, I broke my arm 2 days ago and the dude behind the counter "couldn't leave the new guy by himself." So he advised I go to a competitor down the street who was staffed more adequately.So I did it myself with the sling and splint on.
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July 2023 by Vita L.
The first O'Reilly Auto Parts who would not help me with my splash guard. I faithfully stopped at O'Reilly's on our summer car trip. Consequently, I broke my arm 2 days ago and the dude behind the counter "couldn't leave the new guy by himself." So he advised I go to a competitor down the street who was staffed more adequately. So I did it myself with the sling and splint on.
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May 2023 by Merry MaARUDER
Second time going there , have had the worst customer service , asked to speak with a manager and he made things even worse , not professional at all !!
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May 2023 by timathy esmond
Paul has a terrible attitude, really can't get anywhere with this guy especially when it comes to finding the correct parts. Orileys is a great auto parts store but paul is a terrible employee.
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May 2023 by Michael
Got some new kids on there for but they do a good job. And they actually do there jobs.