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October 2024 by Barbara Walthers
I thought they were good but after 1 visit and not getting copies that my previous vet sent that I need for boarding as my previous vet is on medical leave. It took me 3 to 4 visits to get the 13 pages that were sent and confirmed. First, they weren't ready when they said they would be, then they only had one page, I went back again and they said they didn't have anything, then I called the Vet Tech at my old place and she said it was sent so I went straight back to Neighborhood Vet and they looked again and came back with 6 pages.
Susan had to fax them again and due to them not calling the old vet place seeing a confirmation with the number of pages, I had to cancel and reschedule my checking out the boarding facility.
Also, you can't be in the exam room with your fur baby.
Horrible and I would not recommend
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August 2024 by Chad Gilbert
Super friendly, caring, and through.
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April 2024 by C K
Folks here have been incredibly helpful, kind and understanding. Staff is always friendly.
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January 2024 by B Bahr
Dr. Helwig and her staff were so very kind when it came time to say goodbye to our sweet Silas kitty. The doctor and staff are knowledgeable and really care about the pets. They treat them like they are their own.
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April 2023 by Karry Blake
Friendly helpful vets and staff! Great with my dog and cats.
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February 2023 by Glen Kilgore
Brandi has Multiple Myeloma. Dr. Helwick has been her vet since she was a puppy. But lately the service has been disappointing. It seems I rarely get to speak to Dr. Helwick rather the office staff, they don't return calls, and fail to send lab work as requested to Brandi Oncologist. I did not know till recently, they do not have internet service in the office, really? Brandi is not doing well, so no time to switch vets. It is unfortunate, Dr Helwick seemed to always do a pretty good job until lately, and it really bothers me I can't be with Brandi behind closed doors.
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February 2023 by Jessica Reiter
Probably over a decade ago now, but still crosses my mind often... Our cat had been hit and was fairly injured.. dislocated hind legs and such. Not only did they take her in without taking payment beforehand, but they let us do a payment plan for the entire bill. It totaled a little over $2000, and we paid it off according to the agreement. They also helped another pet of ours, a doggo, when she kept having skin problems... Causing her to constantly "dig" at her back area.. in turn causing her to have sores. We assumed it was fleas, but they said it was the food she was eating. They, again, allowed us to use a payment plan. It helped so much! Putting out such a large sum of money without being prepared for it will cause major challenges... So this veterinary clinic not only helped our animals, but also us by handling it the way the did. We're still very grateful for their kindness!
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January 2023 by Sugar Shepherd
They treat every animal as if it was their own. They never leave out a detail. They truely care about your pet
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October 2022 by Ben B
Loving veterinary
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October 2022 by Patricia Storms
very caring outstanding serious
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October 2022 by Holli Brenneman
The service was great. Our dog Jake had a good time. Thank you
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August 2022 by Keisha Petty
This review is based on sending my baby over the rainbow Bridge. The process was very rushed. We were not informed masks were required before arriving at the appointment. They refused to let us be there to comfort her when they gave her the injection. But they did put a diaper on her when they gave her back. And carried her to the car. I have been through a couple of these and this was not ideal for me.
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October 2021 by Bill Cummins
Appreciated attention to detail to provide as healthy an office environment as possible by limiting access- staff are VERY caring & knowledgable
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October 2021 by Betty Buckel
Excellent care of my pets as usual
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October 2021 by marshall morales
Very personable. Due to COVID I was not able to go to the exam with my dog, but the Vet came out and talked with me in the parking lot about everything and answered all my questions.
