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February 2024 by J. Bin Kenney
Update 2/2/24: Henry came out and did an exceptional job of correcting the errors. I would definitely use Murphy’s again and be more diligent about inspecting all contractor’s work and addressing concerns before I sign the paper and handling over the remaining payment. Thanks Henry, Paul, and Stephanie for going above and beyond for your customers!Original post:Murohy’s did a subpar job of installing the gas insert. Although they followed proper installation procedures according to Regency’s soec, they failed to proper insulate the fireplace from cold drafts coming out from all sides of the stove. The owner Paul cane to assess and said he would send someone out to do a proper job but never followed up since. If I would choose another contractor, it would not be Murphy’s.
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January 2024 by Kathleen T
Nathan and a new employee inspected my two chimneys today. I had called because of gas odors in one room when I used the gas insert in my new home. They unstuck the two dampers at no cost and thoroughly inspected both chimneys. They were on time and very pleasant, as were the office staff. I have nothing but positive comments about their professionalism, assistance and knowledge.
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January 2024 by Kim Williams
Our fireplace has never looked better. We got our original quote from Paul who left us with options so we could make the best decision for us and our home. His quotes were very fair and reasonable for the options he gave us. Ryan, the masonry, left our fireplace looking sharp with the new stone backing. He took his time to do a thorough job and also took the time to explain what he was doing. His clean up was very appreciated as well. Stephanie is so friendly! Every time she called to set up appointments and payments you can feel the smile she has. We will definitely use Murphy's again should the need arise!
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October 2023 by LUKE NACHTIGAL
Henry and Bobby came out and installed our new stove. They were great to deal with and you can tell they take pride in their work.
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August 2023 by William Greenleaf
Courteous and skilled crew installed my new stove. The city inspector just left, pleased at the clearly perfect install. Reasonable prices. It mattered not I had purchased my stove elsewhere. They happily did their best for my small project.
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August 2023 by Bauer's Bees
Murphy's has done 4 jobs for us (chimney cleaning, stack repair, restoring slate tiles around the woodstove insert, and building an island/surround for a grill). We could not be more pleased with the quality of their workmanship and the care they took to make sure they got everything right the first time. There was absolutely no dust/debris left behind. It's a pleasure to do business with such great people, both in the office and in the field. Thanks to Paul, Stephanie, Nathan, Ryan, Corey and Dayton for all your hard work!
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July 2023 by Katlyn D'Agostini
Murphy's was professional and finished the job timely. We are looking forward to our wood stove this fall. Thanks Murphy's team!
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March 2023 by Robert Salinas
Awesome service and product! Everyone on this team has been professional and provided a great service - sales, installation team and the service team. I highly recommend! Great work and thank you!
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February 2023 by Michael D. Hargrove
First time using Murphy’s and I couldn’t be happier. My technician was Paul. He was friendly, quick, and willing to explain each step he was taking to fix our gas fireplace. Based on this experience, I highly recommend them.
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February 2023 by Susan NinjaDawg
Oh my Lord!! Nathan came today to help us. He was AMAZING! Beyond nice and helped my son learn how to use our somewhat ancient fireplace :D :D :D Other companies came and said "Oh it's too old, you'll need a new fireplace -- for $5K ty very much". Murphy's is the BOMB and we are customers for life. Beyond amazing!!
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February 2023 by Teri Royce
Technician, Nathan, came out to look at our pellet stove and did everything he could to get it up and running and was at our house for over an hour. He really tried to fix the stove but it was dead. We had a feeling before he came out that the verdict was going to be that a new stove would be needed. Nathan, was personable, friendly and all around a nice guy. He genuinely felt bad which meant a lot I and would recommend these guys to anyone.
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February 2023 by Jeffrey Bucklew
Nathan came and cleaned our chimney today top to bottom. He showed up exactly when he was scheduled, cleaned everything and left zero mess. He also was very kind to our dogs!My father in-law recommended Murphys and we won’t use anybody else from now on! Thanks Nathan!
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February 2023 by Mo Naboulsi
Nathan did the impossible in 15 minutes!!! He's amazing and solved our problem instantly!! Thank you so much!!
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November 2022 by Danielle Fallin
Today Nathan come to clean and inpspect our stove insert. I was very impressed with is work, he took pictures to show me what it looked like up top and he took the time to clean the catalytic converter in our stove which he said was full of ash. I don't know that the person last year took the time to do that. Also the vacuume was left in the doorway to the outside while he vacuumed everything out, I appreciate that because it helps minimize the dust/ash coming into the house. He cleaned the windown of the stove which I don't think they did last year. He was super friendly and professional. I hope that you keep him on the payroll!
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May 2022 by Rizzy
DO NOT BUY FROM MURPHYS. They are very nice to you until they get your money. Paid over 7000 for a woodstove insert in Nov, it's now April and it still doesnt work properly. It doesnt draft, the room fills with smoke every time you open the door. The fan on the unit rattles so loudly that it cant be used. The door is difficult to open and very, very loud. We've had to have the stove pipe cleaned 3 times in 5 months because it doesnt draft properly. Plus they damaged the stone around our fireplace during install. I keep calling, they keep sending people out and charging me for parts but nothing gets fixed. What a scam.
