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January 2024 by Casey Birdsell
Great selection, but Suzette was the highlight! She was knowledgeable and friendly, while helping us making the right decisions for our home. There was no pressure like you feel in other stores, and she gave us plenty of space and time to roam on our own before it came to decision time.
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January 2024 by Rich Dean
Antonio, the sales person that helped me pick out my furniture went on and above being helpful, knowledgeable, courteous, and very kind ,he is definitely a great asset to Mor furniture . Today my furniture was delivered by Fabian, and Ansar , these two young hard working men were also very professional, courteous, and very respectful of my home. They delivered, and removed all of the furniture, wrapping, cleaned up their area very expediently. Please recognize all three of these very Amazing employees. they all deserve to be recognized, and are great assets to the Mor furniture team.
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January 2024 by T A
Eric in the Salem location is great to work with and I give him 5 stars all day.On the other hand, I had my table and chairs show up with the chair cushion screws stripped out and very dirty so I had them replace the table and chairs, however, the replacement delivery arrived with the same exact issue (dirty chairs and stripped out screws in the cushion/seats). I contacted customer service for a refund and they told me I can't get a refund, only can get the furniture replaced again or select another table from the showroom floor. Have a look at the video:https://we.tl/t-x5lEFx303xI've been contacted and they're going to send the table over again with a warehouse inspection first. We'll see how it goes on Tuesday and I'll update the review accordingly.
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December 2023 by Rook Properties
Purchased a new couch that was delivered 12/13/22. 12/26/23 it made a terrible cracking sound - after researching where the sound came from we exposed a design defect. The center support for the seat on the couch is attached to the biggest knot in the wood, that anyone knows is not going to be strong.The most disappointing part is that Mor Furniture will not consider a repair because it exceeded the warranty by 14 days. Terrible terrible business.
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December 2023 by Debra Shams
So happy with the service I received from Mor Furniture!! Mona was above and beyond helpful with me selecting my new pieces and her follow through on order status and delivery was top notch! I really appreciated all the extra help I received along the way with delivery and set-up as well! Eduardo and Cleto with White Glove Delivery really went the extra mile with helping get my furniture set up and super fast!I’ve been buying furniture from Mor for over 13 years and it has always been quality, long lasting. Thanks all for making this another great furniture buying process!
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December 2023 by Faye Wade
Super fast process. From the time you are financed to signing it took ten minutes. Two years ago I purchased a dining set from Ashley and it took 1.5 hours from time of approval. I was told they had issues and to have a seat. Christina came to help me and answer any questions I had. Great customer service. Terms were very nice. 6000 spent, 100 per month for 60 months
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November 2023 by Farah Mc
We are new to Arizona and found this wonderful furniture store nearby by accident. They have good quality/stylish/good priced furniture and great service. Paul was our rep both times. We have bought a beautiful Brazilian dining room set and two living room chairs and a end table to this date. They have made our home beautiful and we love it. And the delivery service both times have been fantastic. We don't wear shoes in the house, and delivery person took his shoes off and made sure to unwrap the items on a separate drop cloth before setting them up! We are extremely happy with it all and highly recommend Mor Furniture Store to anyone looking to buy good quality furniture for less.
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November 2023 by Veronica Hart
I appreciate the customer service without the pushy sales people. Martin Vasquez, the sales associate , listened to my needs and didn’t waste my time. I have actually purchased multiple pieces of furniture over the past few years and Martin remembered me and continued to help me find pieces that fit my needs and personality. Other sales people were also kind and attentive, even when they knew I enjoyed working with “my” salesperson. Thank you for making my shopping experience enjoyable and efficient.
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November 2023 by Kimberly Gomez Jimenez
Mor Furniture for Less has excellent customer service. From the minute you walk through their doors to the minute you leave. I have been a customer with them for quite a few years now. Every time I come in for any of my furniture needs, Eric is always there. I always look forward to having Eric as our salesperson. Eric is an absolute joy to have when I purchase furniture, even if it’s as simple as answering our questions. If anyone is looking to buy any furniture, please consider Mor Furniture for Less. Their sales team will always find a way to work with you and make sure you get what you need.
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November 2023 by Dave W.
The prices are good. I put in an order for a couch from the website. The order was accepted, and then I was surprised to get a confirmation email which said that my delivery would be in February 2024. It is September 2023. In my opinion, the store should not show items that they do not have. Please don't say that this is a supply chain problem. It is a marketing problem.
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October 2023 by Education Committee NAACP
Abdullah was an amazing salesman. He helped us figure out how to get the best deal and gave us every option to help us. We were able to get what we wanted and it wasn't a hassle. Thank you so so much Abdullah. Your service was greatly appreciated!
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October 2023 by Roann Vercide
Lovely experience with staff to delivery! I Found sturdy solid wood furniture and leather recliner with massaging and smart features that I super happy about! Prices will also be matched if you find it cheaper somewhere else!
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October 2023 by Roy Steves
Solid showroom, good selection, a price range to cover whatever you're appetite might be, and delivery with solid communication.Most furniture chains I'd known are a nightmare, so the ratings on Mor stood out. Seems like they cracked the code! Entirely happy with our purchase, and will be back for our next upgrade.
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September 2023 by Jeffrey Shaffer
Great customer service. Hudson was extremely helpful and assisted us in a great shopping experience. He even went to extra mile to find a couch within our criteria that was available for pickup same day. Very pleased with our purchase.
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September 2023 by Michele Laxson
Went looking for a specific style of TV stand that was not the common bulky style. Wanted something simple but elegant. Abdullah patiently and jovially worked with us until we found exactly what fit our desires. The process was good.Mor was our 3rd store and we were cared for way better than the others.
