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10AM - 6PM
1090 Lancaster Dr NE, Salem
Mobile Phones
“Honestly the best experience walking in, Harley was so so helpful with figuring out our issues with our account and helping us upgrade a phone, best service, appreciate it!”
“Won't go anywhere else, when you experience the level of professionalism from the tech you will understand. I'm on disability the price was manageable I even got a discount for being a veteran thank you for the help”
“This is the place to visit if you have phone needs! Jorge was the most knowledgeable and helpful representative and did me such a favor by helping eliminate waste on my phone spending!”
“Riley, from the Corvallis store, solved my SIM card registration issue - something the AT&T store in West Salem failed to fix! They even waived the $5 price of the card since I bought one from the other store and it didn't work.”
“Josue did an amazing job helping us get an iPad. We went in needing help with tracking my phone and Josue showed me how to set it up on the iPad as well as setup AirTags and me and my husbands accounts together. Best att in town and best experience of my life! Josue you’re a rockstar!!!”
11AM - 7PM
401 Center St NE Spc 112, Salem
Mobile Phones
“The employees at this location are all so informative. They explained in detail the answers to all the questions and concerns I had. They are super nice and friendly I highly recommend this location. I will be coming here from now on.”
“Customer service people(whose names I remember.... Shannon, Hannah and a real nice man with long hair helped me get my voicemail is activated after not having it over 9months!!)we're wonderful!!! Bought a tablet I really never thought I'd purchase but was such a good deal and was presented to me in a positive way. Thanks for hiring individuals like them that actually go out of there way to help and are nice in doing so!!!! ~Jenn Larson ?”
“I went in to get my screen fixed. It was very cracked/chipped. I was given a price estimate and and a time estimate. It took just over 30 minutes for it to be done, and the price was fair ($90 for screen replacement on iPhone 8). They also put a new screen protector on my phone for me. The experience was very easy and quick. I would highly recommend this place for phone repairs.”
10AM - 7PM
3094 Lancaster Dr NE, Salem
Mobile Phones
“I want to thank Valeria very much for the attention she gave me and for how well she did her job by explaining to me step by step all my doubts...thank you very much Valeria”
“I have been a metro customer for 5 years, I have gone to all the stores in Salem & until I found one of your reps by the name of Maria I believe (she has really really long hair) I come to this store every time now. She always solves any problems I have on my phone or account, she is so smooth she doesn’t even make you feel like she is selling to you just a delight! She cleans up my phone & shows me how to maintain it myself with the utmost patience ( I can be a lot) you definitely got a golden one on your hands metro good job very knowledgeable!”
“Friendly, informative and helpful. Good repair work over the years I've had 2 phones - battery, screen and USB connector - repairs done. Has some accessories for older phones I can't find elsewhere (I keep my phones for a long time).”
10AM - 7PM
4681 Commercial St SE, Salem
Mobile Phones
“Eli Rinner is a very amazing guy, and helped us out with any issues that we had, he was also very patient and very kind. 10/10 customer service(he even opened the door for us)”
“This location is absolutely amazing. TANNER, is a Rockstar. Goes above and beyond to make sure you understand your plan and policies with it. This is now my home location if I need anything because Tanner, and the manager Dylan are always super sweet and extremely helpful. Will not go to another location or have other reps help me.”
“They went above and beyond to help us to do an exchange and correct any problems we had. They made sure before we walked out of their store that we were completely happy and totally understood how our phones worked. They helped us get our data transferred over and made sure we were able to get any discounts available. I would highly recommend this store for all of your cell phone needs.”
“The people at the store were amazing. Not only were they attentive and knowledgeable when they were selling us things they were very patient in helping us when we didn't understand some programing some options and went back with our new phones.”
“I recently visited the Verizon Wireless store in Salem, Oregon, and overall, I had a positive experience. The store was clean and well-organized, which made it easy to browse the available products and services.
The staff were friendly and knowledgeable, and they quickly addressed my questions about upgrading my phone and changing my plan. They explained the options clearly and helped me choose a plan that fit my needs without pushing unnecessary extras.
One minor downside was the wait time; apparently it's not so easy to just return a product, there's some hope to jump thru. However, the process was smooth and efficient.
Overall, I was satisfied with the service and the assistance I received. I would recommend this Verizon store to others in the area.!”
“So glad i switched from cricket Edy you are amazing he got my account number when my own store that I pay at all the time wouldn't help me even to get my account number, ill be saving $20 a month with more Internet ?”
“I have had MetroPCS for the past 6 years and I got to say I really like that they always helpful help me out and this location is very convenient since it's small that means not a lot of people go and there's always somebody that's going to attend to you and get your questions answered and it will help you with any kind of technical problem you may have on your phone they'll take the time to work with you and make sure everything is up to date good people depending if you see the employee that helps others is always trying to help them and others lot of efforts in their time but at the end they're trying to get the job done as best as possible time is a virtue over there but it's worth the wait if you really want the job to be done I rather wait rather than go through the hassle of dealing with it myself./Avalon español depentiento en la persona que trabaje y asen El trabajo la mejor posible.”
“Very satisfied great guy with positive attitude I just had let management know that y'all have a good person working for you. He has a gift when it comes to talking to the customers”
“I've been a customer for almost 15 years. The only reason I'm not giving 5 stars is that they don't do much in the way of incentive programs for current customers unless you want to add a line. And by this I mean, they have all kinds of perks for new customers, free phones, etc. Or you can get a free smart watch, etc, if you add a line. But what if I don't want to do that? How about paying off my current phone? Or giving me a $25/month credit for a year. Something. Otherwise, where's the incentive for me to stay? You might have noticed I said I've been with T-Mobile for nearly 15 years. This is because I'm too lazy to switch companies. Not because they've made it worth my while to stay financially. However, they do have top-notch customer service. And that is really worth a lot. Plus, I have a really high line of credit with them after all this time. Lol. So, like most things in life, there's the good and the bad. You just have to choose which is more important... and clearly, after 15 years, I guess we can all see what's more important to me.”
10AM - 8PM
1120 Lancaster Dr NE, Salem
Mobile Phones
“Always they are getting new phones and having offers for get service, i like this location it has a good service and good stuff for your phone like screen protector, headphones or variety of protectors, i personally have a long time with this company phone services and it works pretty good for me.”
“Worked with everyone at this location during the process of getting my Samsung Galaxy S24 Ultra. Rodrigo was very patient in getting my data x'ferred to my new phone and so was the woman that was there last time helped me order it. The first person I spoke to casually and without pressure helped me realize I should replace my 5 yr old Note 10+ even though wasn't ready to go to the Fold5 yet as I came in to pay my bill (I had to cancel my autopay card). As a salesperson, I greatly respected and was impressed by his very chill technique. All were very professional and helpful. Much appreciated!”
“Aaron at the West Salem store was great to work with. He helped me overcome my distaste for Samsung phones, and was very patient during the data porting part of the transaction. I had been dreading that part, because I had an 8-year-old LG phone that I loved, but whose time had sadly come to an end. Aaron was patient and knowledgeable through it all. Over the years, I have had experiences at Verizon stores that ran the gamut from mildly disappointing to truly awful. The West Salem store was a very pleasant surprise. Thank you, Aaron!”
“Exceptional service. Bella helped me upgrade my iPhone and was incredibly knowledgeable about the latest products and services. Her friendly demeaner made the whole experience enjoyable.”
“I started going to this location even though it's further from me than the Lancaster location. The store is much cleaner, I feel safe leaving my car in the lot, and I can always find what I need here. I see staff working hard here as well and they are courteous to customers.”
“The employees at electronics were berry helpful. I was trying to buy an unlocked phone . But no luck they told that I had to start plan then have the carrier to unlocked uhmmmm”
“Worked with Jake and he was wonderful. Very nice and knowledgeable. Will go to that store again just because of him. People like him are the reason I stay with verizon.”
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“My experience getting my phone repaired was amazing.I arrived early for my appointment and they checked me in and said the repair would take about an hour. It was done in 40 minutes and looked and worked like new.Great job!”