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November 2023 by Jenn
Customer service people(whose names I remember.... Shannon, Hannah and a real nice man with long hair helped me get my voicemail is activated after not having it over 9months!!)we're wonderful!!! Bought a tablet I really never thought I'd purchase but was such a good deal and was presented to me in a positive way. Thanks for hiring individuals like them that actually go out of there way to help and are nice in doing so!!!! ~Jenn Larson ?
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October 2023 by Oz Hermann
Very friendly and helpful ! Both management and other staff!Thank you for the great service!
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October 2023 by Tia K
Went into the store and was happily greeted by Chris. Explained the situation about trying to get added to someones phone plan given I already had a metro phone it was super simple and easy. He called the rep to get us the add a line deal after getting my phone added and got us exactly that and then some. If you want to be greeted by a friendly face and the absolute best person in customer service I highly suggest going in here given that my experiences with metro have not always been the greatest I really enjoyed my experience this time.
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October 2023 by Braeden Telschow
100% will come back, best experience with metro. Shout out to Chris the new store manager who helped us get exactly what we needed. The process was pain free and quick.
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September 2023 by Shalee Bowman
Best customer service! Clean and friendly and organize! Would recommend going here!
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September 2023 by Amber Bowman
Best customer service! Clean and friendly and organize! Would recommend going here!
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August 2023 by Joni Lange
Love this place. The managers and workers always go out of their way to get you the best deals and help you troubleshoot any problems you may be having. I'll always go here to get a new phone and tablets
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June 2023 by Serena Taylor
GO TO ANY OTHER LOCATION! Nothing but rude and disrespectful employees who lie about the price of things so that they get more money and refuse to help in store so it’s less work for them. They were unprofessional, disrespectful, and when I asked for contact information for the higher ups so I could talk to them about my issue they refused and told me they are the only person you’re allowed to talk to. I’ve had my plan for years now and the entire time has been nothing but issues. They have also lied to me on multiple occasions about why my service is being interrupted and said there’s an outage and they can’t do anything about it but when contacting another location they fixed my service issue in less than 10 minutes. I’m highly disappointed in this location specifically and would recommend you go go any other location for your issues
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June 2023 by Reena Roo
GO TO ANY OTHER LOCATION! Nothing but rude and disrespectful employees who lie about the price of things so that they get more money and refuse to help in store so it’s less work for them. They were unprofessional, disrespectful, and when I asked for contact information for the higher ups so I could talk to them about my issue they refused and told me they are the only person you’re allowed to talk to. I’ve had my plan for years now and the entire time has been nothing but issues. They have also lied to me on multiple occasions about why my service is being interrupted and said there’s an outage and they can’t do anything about it but when contacting another location they fixed my service issue in less than 10 minutes. I’m highly disappointed in this location specifically and would recommend you go go any other location for your issues
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March 2023 by Steveo “Ydydx” Oldss
Very dissatisfied... Came in did not get good service and was already and Mao loyal customer pays his bills but unfortunately she was rude and she also wouldn't go the extra mile to help out and customer by the means of not working for me when it came to certain aspects of my account.. her name is destiny unless I seriously mean I'm so
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February 2023 by Steveo Oldss
Very dissatisfied... Came in did not get good service and was already and Mao loyal customer pays his bills but unfortunately she was rude and she also wouldn't go the extra mile to help out and customer by the means of not working for me when it came to certain aspects of my account.. her name is destiny unless I seriously mean I'm so
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February 2023 by Breanna Bakies
Noah was extremely sweet, professional, and quick. Was all about my service instead of making money
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February 2023 by Sadie Carroll-Stevens
I'm not one to write reviews but thought it was a must after our visit to Metro last week. I've been to quite a few carrier stores and have never had someone help as much as Noah had. He was kind, patient, and very knowledgeable. He had an answer to every and any questions we had. We left the store with everything we wanted and more! Thank you for helping us out Noah!
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February 2023 by Terry Marie Sparks
My friend took her name off the account so I got my own finally after 4 years
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January 2023 by D Mace
Small location. Great friendly staff. This was a stop to add a product because their other location was out of stock. I was very happy with the service they provided.