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October 2023 by Jodi Whiting
Shopped for days at other stores leaving each one feeling slighted. Came here, met John Burton... What a breath of fresh air! An honest, personal and unpressured experience. Thank you John, won't go anywhere else!
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October 2023 by Jeanette Jones
They have 100% latex mattresses which I was looking for so we were off to a good start. Our salesman John Burton was a delight. He worked hard for his money. We were picky and kept changing our minds but John took us to the finish line. Great bed, great price and a lot of fun to work with John.
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October 2023 by Pamela Shepard
Thank you Chance for helping us pick out a good bed. All you folks at Mattress World are great. I will definitely recommend your store to family and friends.
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October 2023 by Mike Wiese
Chance was very professional and knowledgeable. He took the time let us try out and explain in detail which mattress would best suit our needs. He gave us a great deal on our bed set and accessories. Thanks again Chance!
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October 2023 by Emily DeWitt
Went into Mattress World just because it was close and we needed to try some mattresses because ours is way too firm. Sean was super helpful and funny, he made our experience pleasant and we did end up buying a bed that works way better for us, in our price range.
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August 2023 by Roy Langlois
We had such a wonderful experience with Chance today!! We came into Mattress World after looking at numerous different mattresses in the Salem area. Chance was with us for less than 5 minutes and we had our decision made! Chance is super professional and genuine and made this experience easy and exciting! This dude needs a raise! Thank you again Chance!
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August 2023 by Jenna V
John Burton was very helpful and knowledgeable! We were in and out within 30 minutes of coming into the store and very happy with our mattress purchase. Highly recommend!!!
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August 2023 by Joseph Garcia
John Burton made the transaction completely smooth and easy. I recommend him. He’s personable and really tries to get you the best deal!
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July 2023 by Alyssa Pratt
We worked with John Burton and he was fantastic in understanding our needs and making the process quick and easy for us. He was transparent without any sales pressure.
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June 2023 by Shelby Smith
Came here wanting a mattress as anyone who comes to a mattress store goes for. John Burton welcomed us and immediately started helping me find the right mattress for me. Friendly and efficient! Thank you for all your help.
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June 2023 by Cindy Rains
He was amazing!!! John Burton was so knowledgeable about each mattress company and made it so easy to shop for what we needed! Highly recommend his service when you’re shopping for a mattress! Thanks John!!!
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June 2023 by Marjorie Reams
Just purchased a bed at the south Salem store and John Burton was our Sleep Specialist. I just have to say you have a gem in John! He knew the product and was so very helpful the whole experience was a pleasure. I will share his name with friends and family that are looking to purchase a bed. It was truly one of our best experiences buying anything. Thank you John you are a true gentleman.
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June 2023 by Somer Dawn
John Burton was so friendly and provided amazing customer service! Given his knowledge and dedicated service he was able to meet my budget, medical and comfort needs. I was thrilled with the service and the selection of my new mattress.
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June 2023 by Michael Reams
John Burton at the South Salem store was fantastic. I am having health issues so he met us before hours so I wouldn't have to interact with other people. He was unbelievably thorough and was so effective that we bought a more expensive model than we had intended. We had a wonderful experience because of him. Matress World and John will be our favorite suggestion to friends for a while to come. Thanks John, we loved our time with you. Mike and Margie Reams
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June 2023 by Josh Harvey
John Burton was amazing helping me find the perfect mattress to meet my needs based off my sleep style. Such a great store with an intimate knowledge of their products. Highly recommend this place if you're shopping for better sleep!