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10AM - 8PM
5109 Commercial St SE, Salem
Mattress Stores
“Adam helped my husband and I find matresses that will work best for us! Excited to try the beds soon and happy to have the 30 day trial period and 90 day return. Confident in our decision to go with Mattress World Northwest! We appreciate Adam’s assistance!”
“Jim was very helpful and allowed us all the time we needed to look around at everything and did not pressure us about any of the options. I’m excited for our bed to be delivered!”
“We had a terrific shopping experience at the Lancaster location of Mattress World. Salesperson Mike sold us exactly the mattress we needed in our budget with no pressure. He made our experience quick and easy!”
10AM - 7PM
3950 Hagers Grove Rd SE, Salem
Mattress Stores
“Ashley Mathis from Kelly's was responsive in every way to help us find a better price on our Ashley furniture choices as well as repairing an older stressless recliner chair in a very timely fashion. Her service is what we would consider-- "state of the art"..ie...the best...Thank you”
“Nice place. I bought some oak end tables decades ago and still holding strong.A little too pricey for my visit today, but a good selection on what I was looking for and a nice man who helped.”
“I was recommended to check out this place by a coworker. One of the best decisions I ever made. My husband and I got a queen sized bed, mattress protector, box spring, and a couch, all for less than the price of a queen sized mattress from a larger mattress store. The bed is comfortable, and roomy, and the couch is durable, lounge-worthy, and so useful with its built in plug-ins for chargers and cupholders.
The owner inside is funny, chill, and has a perfect fun atmosphere that comes right into the sales pitch — but don't think it'll be your usual sales pitch! No pressure, no pushiness, just realistic expectations and listening to what we needed and wanted. He didn't even mention the couches until I pointed them out!
If you're in need of an upgrade, moving into your own place, like us, or adding someone to the home, 100% recommend checking out the store. Plenty of good selections at affordable prices. We'll be coming back when we need a new bed to replace the old one!”
“Great, great place. Been in Salem for years. Finally stopped in. Excellent customer service. They don't hurry up to try and sell you a piece and kick you right out.A HUGE selection on an arrangement of items.I was pleasantly happy and couldn't have been so pleased by the wonderful customer service I walked in and out with today.Thanks.”
“Repeat Customer. Nor has nice selection, great value, and quick delivery after purchase. Mike & Heather are both very helpful and provide excellent customer service! Thank you”
“Steven Duck was my salesman today and it was a very enjoyable experience, I got a great bed at a fantastic price and excellent zero interest financing. I would definitely come here again if my bed gets destroyed by an asteroid.”
“Great experience! I recently purchased a new mattress and while I hope it lasts for many years, I will absolutely return to BedMart if I need another bed. Hugo was professional and patiently answered my questions. I was confident with my choice, but after about a week I decided my new mattress was a little too firm. I returned today and received the same great customer service. Hugo and his colleague were kind and even tried clear the snow and ice by my car while I paid. I highly recommend this store and look forward to my replacement mattress tomorrow.”
“Went in with my elderly mother to look at lift chairs, Alan had been so kind in taking time to help us with the prices of dealing with Senior and Disabled Services. Above and beyond the call! Would recommend them any day!”
“I recently had the pleasure of visiting the Sleep Number Store, and I must say, the customer service I received was absolutely outstanding. From the moment I walked in, I was greeted with warm smile and a genuine willingness to assist.Ali at the Sleep Number Store promptly attended to my needs, ensuring that all my questions were answered and concerns addressed. His knowledge and expertise were highly impressive. I came in to order a replacement remote, which he patiently and courteously ordering for me. As I looked around I asked questions about the display of pillows. Ali guided me through the wide range of sleep pillows options, allowed me to sample the displays before I purchased the one that suited me. He also, explained the features and benefits of each product with detail and clarity.In addition, I was so impressed with Ali's recommendation of my particular pillow because I had such a good sleep, that I decided to return to the Sleep Number Store the following week. I purchased an additional pillow to take with me on my business trips when I stay in hotels. Ali's expertise and guidance were invaluable in helping me find the perfect pillow for my need.What truly set this experience apart was his friendliness and professionalism. He made me feel welcomed and valued as a customer throughout my visit. The courteous and patient approach made me feel at ease, and I never felt rushed or pressured into making a purchase. His genuine interest in understanding my specific sleep needs was evident, and he took the time to personalize his recommendations accordingly.Overall, my experience at the Sleep Number Store was nothing short of excellent. The staff's exceptional customer service, combined with extensive knowledge and genuine care, made this visit truly memorable. I highly recommend the Sleep Number Store to anyone in search of top-notch customer service and exceptional sleep solutions.”
“We have bought almost all the furniture in our house from here since we bought it 2 years ago and honestly we go in randomly to see whats new and find stuff each time. They treat us like family here hence its why we wont go anywhere else now as we learned our lesson on a sofa from another place.”
“On Saturday my boyfriend and I purchased a mattress here. We love our mattress. And we got a great deal. Very impressed. We would buy from here again. Great service in and out in no time! The guy wasn't pushy at all. We walked in told him what we were looking for and Our budget. He got us exactly what we were looking for! Highly recommended ?”
“We were very happy with George as our sales rep.
We seemed to have trouble with the delivery dates due to unavailability of some items. When we finally got the whole order, one of the items was damages and was returned on the delivery truck for replacement. When we checked with the store we were told they were aware and would take care of it. We still have not heard a projected delivery date of the replacement. When I called yesterday to inquire, I was cut off and neither of us received a return call.
By the way, we do love the product.”
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“We needed a mattress quickly, and they had it for us. The sales person was super friendly and knowledgeable. The price was great. We were in and out in less than 30 minutes.”