Macy's, established in 1858, is a well-known department store with over 740 locations and an extensive online presence. The Rogue Valley Mall location offers a great selection of top fashion brands like Ralph Lauren and Calvin Klein, as well as housewares, gifts, and furniture. Customers appreciate the friendly and helpful staff, including Gail in cosmetics and Renee in jewelry, who provide excellent service. Many visitors enjoy special events, such as makeup sessions, where they receive quality products and personalized attention. While some long-time shoppers feel nostalgic about the store, there are concerns about stock levels and competition from online shopping. Overall, Macy's continues to deliver a positive shopping experience, with convenient services like in-store pickup for online orders.
Went here with my sister to a Lancôme event. Super fun getting a makeover from Carrie and Alex. They helped me achieve the look I wanted on my eyes. Quality products and lots of little gifts. Thank you to Fran too! A+++
May 2024
Gail in cosmetics and Renee in jewelry are the absolute best! The nice lady in the clothing department (I didn't catch her name) was so helpful that I felt I had a personal shopper!
May 2024
So glad that I can get quality clothes in downtown Salem. Great selection for business and regular clothing!
