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September 2023 by Ronald Cloud
Took my car to this place they had my car done in one day did excellent work definitely will use them again very experienced Master mechanics.
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August 2023 by Harper Dean
I had a great first experience at Ledoux's last week! I don't remember the name of the gentleman who scheduled my appointment but he was very friendly and polite. He got me an appointment first thing the following day. When I arrived, I was promptly greeted by Wendy who was so helpful and welcoming! She asked if I wanted a diagnostic run, I declined as I had a pretty good idea of what was going on, she informed me of the standard shop fee, then she let me know that they would call me with a quote once they sourced an alternator for me. Not even 30 minutes later Wendy called back with a quote, confirmed I didn't want a diagnostic, and that was that! I was able to pick up my car later the same day and things have been working great ever since. Everyone I interacted with was friendly and honest. I'll definitely be coming back to this shop if I need further repairs!
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July 2023 by Gayle Allen
This was my first visit to Ledoux's because I couldn't get into my regular mechanic, who is honest, affordable and stands behind his work. I read the reviews and felt somewhat comfortable. I appreciate that the alternator replacement was completed in one day.But I was disappointed in the attitude of the mechanic I asked a question of. His response was "You said you didn't want an inspection, so we didn't look for anything." My question was whether or not he had NOTICED a particular thing, not if they had inspected it. And furthermore, I did not say I DIDN'T want an inspection, I told them I had been into Les Schwab for a trip check, and LS said the alternator needed to be replaced. He was rude, surly even. Maybe he was tired, or hungry or....? I picked my car up before closing time, so that wasn't it.Also, I was given an estimate which I agreed to, expecting a new alternator would be installed. I had researched the approximate costs for parts, labor, etc., for my car, and it was in the ballpark. I also asked my son, who restores classic cars, what to expect, and he said the same thing. After reading my receipt, I noticed they had installed a remanufactured alternator. I wasn't asked if that was okay. I should have been given the option and any price difference, and allowed to decide, before okaying the cost.There is also no warranty on a remanufactured alternator, which is important to me. I don't buy anything (mechanical) for my car without some sort of warranty. The labor cost was higher than I expected as well, but I may be spoiled by my regular mechanic. And Les Schwab.The office person was pleasant.I usually give people a second chance, but I'm not inclined to return to Ledoux's.
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June 2023 by Sterling Skidmore
Took my car in for a diagnosis said there was a weird ticking. When I went back to pick it up and was told that there was definitely a knock and that I needed a new engine and it would cost over 6k. I went to get a second opinion turned out that knock was a crank damper and not in fact a rod knock that I had been previously told about. Don't waste you time with this shop there are better and more honest mechanics out there.
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June 2023 by Nana 98
Was in desperate need of my radiator and a/c condenser fixed after running over a semi tire on the highway. They were quick to get me in and out on repairs. Definitely worth every penny for work.
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June 2023 by Ani Engel
I paid 3,000+ dollars for my car coolant system and having to go back and forth bc it was not fixed. Turns out the part they put in failed right away and they refuse to give me my money back When their warrenty claim is literally front page of their website.Went to another place for 3k and they couldn’t see that was the problem so 6k wasted.
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May 2023 by Emily Day
I am so grateful for Ledoux for my most recent visit. My cars starter went out and I called first thing Friday Morning and was made an appointment for that day at 10am! They did advise me they may not be able to look at the car that day and it might be the following Monday. They were able to take a quick look Friday and let me know the part for my car wouldn’t be in until next Wednesday. Surprisingly they ended up getting it done same day! I was so grateful and appreciative of the service I received. I also appreciate the honesty of parts being ordered/how long things may take. THANK YOU.Service: General repairs & maintenance
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May 2023 by Linda Rothe
They have been more than accommodating and honest with me and my old clunker. I have nothing but respect for this shop.Service: General repairs & maintenance
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February 2023 by Scott H
I've used Gary twice. Both times, I've come away very happy and I'm not very easy to please. Trusting a mechanic, long-term is like a marriage. I'm not married yet, but I'm engaged to Ledoux's. Thanks!!Services: Auto engine tuning
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February 2023 by Scott Hayes
I've used Gary twice. Both times, I've come away very happy and I'm not very easy to please. Trusting a mechanic, long-term is like a marriage. I'm not married yet, but I'm engaged to Ledoux's. Thanks!!Services: Auto engine tuning
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February 2023 by Bob Hazinski
I've used Gary twice. Both times, I've come away very happy and I'm not very easy to please. Trusting a mechanic, long-term is like a marriage. I'm not married yet, but I'm engaged to Ledoux's. Thanks!!Services: Brakes
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February 2023 by Kari G.
The service provided by Ledoux was great! They were efficient, friendly, and every step of the way they kept me posted on diagnostics and their repair plan. Excellent customer service, and we will definitely be back!
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February 2023 by Brad O'Neill
Excellent service. Had my car oil and brakes serviced, got it back the same day.
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November 2022 by Carol Snyder
Ledouxe's Auto Service has kept my car running for 2 decades. They are professional and thorough and seem to really care that I have a safe car to drive.Services: Air conditioning
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October 2022 by Rannae G
Excellent service! Super friendly and very knowledgeable staff. I will not go anywhere else. I had a lot of work to be done on my jeep and they took care of all of it. They had all the parts on site and the prices are extremely fair. Best auto service in town!
