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December 2023 by Andrew Puerini
Best gunsmith in Oregon! I bring my all my guns (especially hunting guns) here and the work is always completed to perfection. Always exceptional communication, professionalism and prompt service. Highly recommended!!
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November 2023 by Jeremy Morris
Todd is the best kind of professional: honest, proficient, and courteous. He’ll go the extra mile for a great result.
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October 2023 by Carlin Lewis
I felt that I would get better service from a small business and after reading several great reviews stating high-quality workmanship, helpful attitude, and quick turnarounds, I chose this business. Unfortunately, I did not experience any of the benefits the reviews alluded to. In fact, quite the opposite. He provided the worst customer service I have ever experienced. He did not meet the completion dates that he set. It appears that he accepts and works on projects in whatever order he chooses. He conveyed absolutely zero communication with me. It required several attempts (over weeks) to get ahold of him and find out the progress of my project. He rarely responds to voicemails or text messages and expects you to know when he's away (for over a week), though his voicemail does not reflect as such. If you're a novice, who is unsure of how to proceed, your questions will be answered with a rude and condescending attitude. I ended up wasting months with absolutely no progress. I do not understand how someone can be in business with this poor level of communication and professionalism.
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October 2023 by KapnKrunch
Mistakenly walked in thinking I could browse firearms for purchase. Found a really great gun repair shop instead.So rating based on the conversation of the person before me and the guy helping me find some places nearby to shop.Definitely bringing my old Llama 1911 in to have him look at it. Has a feed jam even with FMJ rounds. Fires about 2/3 very clean but every 3rd or 4th shot it jams.
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September 2023 by Kory Kneeland
Todd took time out of busy day to help me with a question that didn't net him any money. Excellent customer service and knowledgeable. Won my business for life.
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June 2023 by Mason Malensek
I got my grandpa's gun for Christmas and had it redone here. He did a great job. I would highly recommend. If I ever need any gun work, I will be coming back. Thank you
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May 2023 by Aaron Brown
I wanted to get a Holosun 507kx2 Green Dot flush mounted on my Hellcat Pro OSP, which requires milling of the the posts. Todd, over the phone indicated it would probably be same day completion. I wasn't able to arrive until around 5 pm, and he closes at 6pm. He still completed it the same day, and stayed a little late to make it happen. Very happy with the results. Thank you, Sir!
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May 2023 by Steve Polanski
100 percent would and have recommended Mr. Koonce. I had a unique rifle that needed to be returned to stock form. His work was fantastic and the finished rifle looked and functioned amazingly. What ever your needs are the work will be worth it and he is a great guy to deal with.
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March 2023 by Joe R.
Todd is the best gunsmith around! Only gunsmith I trust with my guns. Custom jobs are his specialty. Great guy who knows what he's doing!
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January 2023 by Julie Milstead
I had to bring my gun to koonce do to the coat of arms in Keizer or not giving their word of service. They were going to coat my gun. They told us that it was gonna take 4 to 6 weeks and ended up being five months. I explained to them several times I had to move so last night I went and picked up my gun, it was all in pieces, turned it into koonce to get it back together, not only did He not only put my gun back together in a great timely manner he caught where the coat of arms in Keizer broke my gun. “ mind you it was brand new gun”!! my gun looks amazing and back the way it should be. And he was a very nice and understanding person. Thank you very much for taking care of us.
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October 2022 by ed
AMAZING! AAA+ He took the time to listen to what I wanted to accomplish & gave me advice for my future projects. He helped me make custom pins for the front sight block on my Colt M16A1 parts build and it came out perfect! HIGHLY RECOMMEND!
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August 2022 by Que
Very friendly, fast, and affordable. Couldn’t have asked for a better purchase. My rifle looks better than ever now!
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June 2022 by Horsfe4therzFishin
Finding somebody with knowledge on ak’s, in this area is impossible, or so I thought. I Took 2 of my guns here and the turn around time was less than 24 hours for both guns, (one was done on the spot) one being a relatively extensive repair, that nobody else around me even knew the first thing about. I am extremely satisfied. Fast, friendly, affordable, knowledgeable, and very good work. Highly recommend for all your firearm work needs.
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May 2022 by John DeGroff
I had an optic that I needed installed and leveled. Todd is back logged (for good reason) but he was able to acomodate me. He had it done in a couple of hours and did a great job. ? I'm happy to give him all of my business for gunsmithing needs.
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April 2022 by Luke Summers
If you’ve got a Bar-Sto Precision barrel, (.40 to 9mm conversion for Gen 5 G22) this is the place to go in the Salem area to get it fitted. Great job and reasonably priced. Very pleased. I even called the other gunsmiths in town that couldn’t do it to let them know who could.
