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December 2023 by Benny Rivera
Good service. They speak Spanish and we're able to help me easy.
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December 2023 by Danielle Diehl
Editing to add. I called back and got a refund but they wouldnt refund the $130 delivery i paid. Glad its gone and i got something back but buyers beware! Don't purchase appliances here...Bought a fridge for almost 600 bucks and it was delivered not working. Next day someone came out to "fix" it and it lasted overnight then went out again. I had a fridge full of freshly purchased groceries that all went to waste. The fix was right before the thanksgiving weekend, so i was without a working fridge for 5 whole days because i was told they were closed so no one could come out.. I am a stay at home mom to a 3 year old and an infant, we have only 1 income, groceries are insanly expensive and i cant afford to keep replacing everything in my fridge. BUT here I am again, with a warm fridge, and all the groceries I purchased yesterday to last this whole next week ruined. Food for my toddler, wasted. I'm not happy. I was referred here and I would absolutely never recommend going here. They need to make this right, and stop selling lemons!Lucky me they don't even open until tomorrow so I get to go another weekend with no fridge and food going bad inside it while my kid is wanting to eat. Way to go Judy's appliances!BEWARE.
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December 2023 by Bryant Calderon
Awesome place to get a good deal! above and beyond service ?
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December 2023 by Gabriel Rivera
Great customer service! Had an issue and they fixed it very promptly. Technician was nice and was very knowledgeable.
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December 2023 by Marcus Lewis (Marcus the Strongman)
I bought a washer and dryer from them several years ago, it was great. I moved and needed a new set and I went back to them.I recently had issues with the dryer and paid for a service tech to come out. The first tech spoke very little English and left without saying anything. I had to call to get another guy out and then was told me the 220 outlet needed repaired. I called an electrician to fix it and the dryer still didn’t get hot. After a week of calls and back and forth a a guy came today, again spoke little English. He tells me to only use certain settings on the dryer. It only heats up for a minute or two then stops. It runs with just air. Doesn’t fix a single thing. Here less than 10 minutes.I’m exhausted trying to get any type of quality service from someone that will listen when I show them the issue. I paid the tech fee and after several times and me paying an electrician I still do not have a working dryer.I’m going to try one more time tomorrow before I get pissed. Maybe a 5th time will be a charm. I just want the working dryer I paid to have fixed.
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December 2023 by Victoria Schaaf
Replaced a fridge that was leaking. Came with 6 month warranty. At month 8 the ice maker broke. Fridge made crazy noises. Now two years in it’s leaking also. I don’t trust their refurbished work at all. Would not buy from them again.
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December 2023 by Team Brenda
I had great service purchasing a washer and dryer, but after determining that the location would not be able to house the dryer i called for a refund. I was informed my $169 purchase would have a $75 restocking fee. The dryer NEVER left the facility. $75 is a LOT for a visa restocking fee. Having a business myself I know this is highway robbery. I will NEVER recommend you. In less than 24 hours you made $75 off me when I made good efforts to contact you. VERY poor policy
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October 2023 by Kyle Sexton
Our fridge was a great price and easy transaction. When we had a maintenance issue, they sent their tech team to our home an hour away and honored their warranty. What else could you ask for? Thank you!
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October 2023 by Frank Carson
Purchased a kenmore stainless 3 door refrigerator 10/13/23. Paid in full. Was assured that the unit was tested and inspected. I transported my fridge home and installed it. When the unit was plugged in i was immediately apparent that the main part of the fridge had no airflow from the vents. The reliability of something like a fridge is important. So to have it fail to work on the first day even tho it was guaranteed to be inspected and tested is frustrating to say the least. This kenmore was purchased to replace a 2.5 year old 5 door kitchenaid. That kitchenaid was flagship model with an average price of $5500.00. The kitchenaid had multiple failures and repairs in a few short years. the last failure was unable to be repaired even tho i was ready and willing to invest another 1000 to $1500 to Have the unit repaired because it's a matching set that cost almost$12000. Time is something i don't have and i an willing to pay for reliability and peace of mind. Right now Judy's appliance israted by me at 2 stars but I'm willing to revisit and change that depending on how the service process goes. I will update soon.
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October 2023 by Kealohilani Visaya
Bring that our appointmentntime was between 8am and 10am, Luis showed up and even if no one answered the door and he was waiting for like 20 minutes he still stayed and waited until I got home and did the repair. He was so awesome. I apologized and kept apologizing and he smiled and said no worries. Thank you so much to Luis and Judy appliances.
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September 2023 by Lori Lamb
Henry was great! Kept in touch as to arrival time, was clean and neat (seriously, it can be an issue), and very personable. Best of all, he fixed my appliance quickly.
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August 2023 by Garth Rouse
Great service. Got here promptly when they said and had the washer fixed in no time.Very happy with their service.
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August 2023 by lisa traglio
Judy has the best prices and service. I had a minor issue and the repair service was fast and professional. Above and beyond. Thank you for wonderful service
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July 2023 by Alex S.
Apparently they love to provide false information, they charge $75 restacking feet. Probably that way of operating will leave them more profits. Not including that the Delivery fee is not refundable. Be careful with this business. They may have lawyers protecting them.Like some things in life, we pay to learn. Even to legal thieves.
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June 2023 by Larry W.
I am not impressed. With the quality of the items I purchased and with the customer service. It is like the items were not even inspected before they were sent to me. Washer was not working properly right off the bat, the dryer door seal was frayed and not sealing, how and why was there dog or cat hair INSIDE the dryer? The washer does not properly clean larger items like blankets or comforters. So much for high capacity. If the store refunds my money I will change my review. Buyer beware!
