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March 2024 by Michelle O.
Unfortunately because Of no fault of mine, I've had to bring my car two times to Hyacinth for body work. And each time I've had a great experience. The quality of work is great, and turn around time is fast! My car looked brand new each time it was returned to me. Highly recommend hyacinth if you need body work done for your vehicle
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March 2024 by Chronicle Guitars
Brent is committed to providing the best possible outcome for your vehicles repairHighly recommend
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February 2024 by Office Pelican
Brent the owner goes above and beyond to make sure the customer is happy and satisfied! If I could give more than 5 stars I would. Highly recommend.
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February 2024 by Andrew Blankenbaker
Brent is the most genuine, respectful business owner I have ever had the pleasure of interacting with. The whole crew showed me great respect and got my car to me quickly with great communication.
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February 2024 by Jessie Shadrick
Hyacinth Collision Center fixed my front bumper years ago after a wreck. They were professional, efficient and did a great job, so when I needed more work done I went back!!The owner was so communicative, respectful, and all around kind. Brent bent over backwards to work with me on my timeline. He was patient with me even though I kept pushing my drop off date. I pushed it back last minute and multiples, he was never annoyed or acted like I was being inconvenient. He always responded to my calls or texts immediately. He also worked with me to have a quick and easy pickup. The employee that did the work on my bumper cover did an impeccable job and even fixed my head light and worked on my hood to close better for no extra cost. He just really cared about the work he was doing and me as a customer. They also detailed the inside of my car really well which was such a treat to come into, and a chore for them because my car was not anywhere near clean. I would recommend Hyacinth to anyone and I will be coming back for any other car needs!!
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February 2024 by dyllon strawn
My wife and I brought my wife’s vehicle in after it was in an accident in November and since then we have had the best customer service experience from both Jesus and Logan. They were very personable, kind, caring, and were very professional/respectful. Anytime my wife would call to get an update she would tell me they were very happy to help and got her the information she needed and listened to any concerns she had and did their very best to reassure her that she would be taken care of. She would also tell me every time they called about with updates about her vehicle and how they went above and beyond in making sure to communicate with her as quickly as possible if there was a change to the estimated completion date. She told me they would always make sure to apologize for the Inconvenience while also giving her an explanation of what was going on. We will definitely be coming back if any of our vehicles needs it. They have won our business for life. We definitely recommend anyone who needs to have their vehicle fixed after an accident to go straight to Hyacinth and they will for sure take care of you. :)
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February 2024 by Emberlee Strawn
I brought my vehicle in after it was in an accident in November and since then have had the best customer service experience from both Jesus and Logan. They were very personable, kind, caring, and were very professional. Anytime I would call to get an update they were very happy to help and got me the information I needed and listened to any concerns I had and did their very best to reassure me that I would be taken care of. They went above and beyond with making sure to communicate with me as quickly as possible if there was a change to the estimated completion date. They would always make sure to apologize for the Inconvenience while also giving me an explanation of what was going on. I will definitely be coming back if the need arises again. :)
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February 2024 by Malik Khan
Brent, the owner, is so down to earth humble man, and his staff at Hyacinth Collision Center are the best in the whole town.I have been here in the USA for 15 years. i have never seen any body shop who works that good and that fast.Brent is a genuine, loving, and caring man, which is rare to see in the auto collision repair industry.I highly recommend Hyacinth to anyone. You will never forget the experience with them.
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February 2024 by Andrew Kollar
I was impressed how well my older car looked when they were finished.
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February 2024 by Cara B.
Brent and his crew did an amazing job on my jeep. Time frame was exactly what he quoted me for. I asked for a certain accent color and he went above and beyond and it turned out amazing. The service was absolutely perfect. He treated me like more than just a customer. He took care of my request.
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January 2024 by Kyle Peters
Brent and his staff at HC are the best there is. Here's why:- My 2007 Accord's front-end damage was repaired at top-notch quality.- An uninsured driver damaged my vehicle when it was sitting ready for pickup. The way it happened was a first for everyone at Hyacinth, but Brent and his whole team went above and beyond to accommodate me and make sure I was properly covered by Progressive.- Brent is a genuine, caring man, which is rare to see in the auto collision repair industry.I highly recommend Hyacinth to anyone.
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December 2023 by Karla Gutierrez
They with horrible with my car, I would do some more research before coming here.
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November 2023 by Micah W.
Highly recommend this business! They are communicative and professional. They handled my insurance claim easily and were helpful with any questions I had. They also detailed my car upon return. Literally it was spotless! Thank you Pine Street location!
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November 2023 by Tyler Burgess
Got my work done, took an extra week. Understandable but what isn’t is using an entire tank of gas which is roughly 200-250 miles, 150 if your driving intensely. Not cool. Was here for collision repair not engine work so why was it driven so much? It’s not a rental for your mechanics to use while it’s at the shop. This puts wear on my tires, brakes, etc. It was also a quick sports car, so who knows how they were driving it. Especially when I got it back it had 9.7 mpg on the tank average, meaning they weren’t driving to nicely. Great repair work, but my car is not yours to use.
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October 2023 by Nicole S.
The whole process was very smooth and quick! Everyone I interacted with was very polite, friendly, and helpful!
