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April 2024 by Kimberly M.
Beyond helpful, caring and understanding when it was time for my 17 year old dog to cross the Rainbow bridge. Would definitely recommend Salem Vet for emergencies.
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November 2023 by Juliana B.
We've been here with two cats. One with cystitis who couldn't get into my regular vet. It was a wait but it's an emergency room and I was greatful as cystitis can be life threatening in male cats. They had great recommendations for changes to make which have made a difference. A few days ago we watched as a kitten in the road was passed over by a car. Found unchipped with a degloved leg and they fixed her up, did tests to make sure it was safe to bring her into our house with other cats, and other things we didn't think of having not planned on being foster parents until earlier that night. Wonderful experiences!
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September 2023 by Goonies for ever
MY DOG DIED AND I BLAME THIS VET. !!!!!The worst place I have been too. First they want 150 dollars deposit before they even see you and we did not have the whole 150 and they were not agreeable on helping at all. And after we left. My new puppy died 3 hrs later. The worst place ever. You did not help and my dog died and I blame this vet and this office for loosing my therapy animal. This DR has no heart.
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September 2023 by Cheri D.
Thank goodness that this clinic is open Sundays. I so appreciate their help in a dire situation.
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July 2023 by Patricio S.
Horrible people don't trust them with your pets. I work trying to sell people Home services. I can tell when someone is trying to run up a bill and that's all they were trying to do. They don't care about your pets health they are just trying to run a bill up for you. Knowing you are vulnerable they will try to take advantage of you. They will charge you 200 just to get your pet in the front door and supposedly do an exam all they do is put them in a kennel in the back. If you care about your pets safety don't bring them here.
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October 2022 by Cathie M.
There have been several times I've needed after hours care for my animals. The last couple times I have used Salem ER Vet have been disappointing. Especially this last Monday night. Under direction of my own vet, I was instructed to bring my 17 year old cat in due to breathing problems. I have no issue with the wait time or how I was being kept informed. My MAJOR issue is when it was jointly decided the best thing for my cat was PTS. It was rather tersely put to me "I assume you'll want to be with her". Well of course I want to be there. She's my baby! Come time for euthanasia they have already catheterized her. They bring me in (I have been waiting in my car). I assumed we'd be in an exam room. They walk me into the lobby and around a divider and there is my precious little girl screaming her head off. I pick her up and cradle her and she snuggles into and quits screaming. I get maybe 3 minutes of holding her before they start the procedure. She is gone. Staff leaves the area. I hear staff taking loudly in the back of the clinic. I get about 5 minutes with her before they come and take her away. Trust me - 5 minutes is not enough time for me to tell her how much I love her and to thank her for letting me be her mommie for the past 17 years. I barely had time to give her a kiss. My heartburn has to do with how this was handled. 1st - For heavens sakes, this should have been done in an exam room. Both the animal and owner deserve privacy. 2nd - Some owners need more than just a few minutes t be able to say their final goodbyes. I'm not talking 3 hours but 5 minutes???? Seriously! ! ! ! 3rd - Someone just lost their precious baby. The loud talking in the back was not helping. There again, if this had been done in an exam room, chances are the talking wouldn't have bothered me as much. It was like it was no big deal for the staff. But it was a very big deal for me. I am so sorry that my precious little girl had to go thru this horrific ordeal at the end of her life, she didn't deserve this type of treatment. I wish I could have given her something much more peaceful. It is something that I will remember for the rest of my life, and not in a good way. Please, for heaven sakes --- staff, think about the patient and owner during this time in their lives.
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June 2022 by Sam B.
Super nice staff. They got me in quickly. And their prices are on par with other ER vets in the area.
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June 2022 by Jenny J.
This place is the worst out of all places I've taken my dogs to!!! They only care about tiny yappy dogs!! They should know how to handle all breads!! This place is a joke!! Stayton Veterinary Hospital is 100% better!! We would be there but they are closed today!!
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March 2022 by Crystal B.
So thankful for these people! This is the first vet I've ever been to that made me feel like they cared more about our dog than money, they gave us options and were wonderful!
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November 2021 by Liz T.
This review has taken me a while to gather the strength to write. July 25th, 2021 my spouse Cody brought our four month old puppy Indy to the Salem Emergency Clinic. Saturday the 24th she had gotten into cherries underneath a cherry tree on our property. The morning of the 25th, she did not look well. She was lethargic and weak. She was not eating or drinking. Cody brought her to the clinic with our ten year old daughter. I work in healthcare and was not able to go because I was scheduled to work that day. Once I was off that afternoon I touched base with Cody on Indy's condition. Indy had just been discharged, and Cody had been told she should start eating in a few hours. I was home once they arrived. I was in shock because Indy couldn't even walk. I carried her in. The prognosis was she had a blockage, and the veterinarian and staff had given her an enema. I read the paperwork, which stated she still had not fully cleared the blockage. Indy still had a blockage in her upper intestine! I asked Cody, "why did the veterinarian send Indy home, and did anyone discuss hospitalizing her?" Cody," No, the doctor only said X-rays and more labs would cost 600 dollars." Nothing else was discussed. I then called the clinic, and the doctor said to bring her back in. In my experience, the staff only discussed money and did not mention a care plan or give much guidance on her condition and options. By 5 PM my dog didn't even look like herself anymore. Indy's eyes were now sunken, and she was what appeared to be weeping. Indy was clearly what appeared to be in distress. We arrived at the clinic and the staff came and took her that was the last time I saw her. I called the clinic at 1130 that night for an update. I was told she was very weak, but they would do their best. At 6 AM Monday the 26th, I was notified that Indy had passed. I took a moment to process and inform my family of the loss. When I called the clinic back, the receptionist went over options for cremation or burial. I wanted her home and said we would pick her up that morning. The receptionist asked what we would like to put her in? I said I was going to bring a blanket and wrap her in it. The receptionist then said, "We have doggy trash bags we can put her in? She puked up a lot of blood and clots all night, and stuff is still oozing out of her." This was the harshest interaction I have ever encountered. I cry every time I think or speak about this traumatic experience. I simply replied, "I would like a doggy body bag." Had I known she was suffering like she had my family and I never would have prolonged her pain. Please, do not go here.
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October 2021 by Andrea Kahnamooian
They are amazing! We wouldn’t have our cat if it wasn’t for them.
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September 2021 by J G.
I am very impressed with this clinic. We had to euthanize our dog quickly. The clinic accommodated us in a very timely fashion. The staff were very compassionate/caring. I try to brag this clinic up every chance I get b
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September 2021 by Bonnie W.
They didnt even try to diagnose my puppy, instead arrogantly accused us of feeding our puppy table scraps and letting him eat too fast(both untrue) He had been vomiting for 2 days, then lectured us for giving Parvo vaccine at home instead of at a vet, although the test was negative for parvo. Discouraged us from doing xrays when I insisted on it because he isnt pooping either. $580 later and still didn't know whats wrong, they assumed it was gas/enteritis, accused us of letting him eat too much on an upset stomach. When i told the vet he hadn't eaten at all that day and hadnt kept anything down for days despite only eating spoonfuls of food at a time. (Bland food diet, water) xray was "inconclusive" so they gave nausea med and fluids and sent us home. We waited 8 hours total, which i was expecting because it was a holiday weekend and there was a lot of sick animals, but just another frustration factor. Fast forward to now. My puppy has vomited 5 more times today and now at a real vet and like i thought yesterday he has a bowel obstruction.
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August 2021 by Leslie M.
Horrible. Was told $200 to see our hit-and-run pet. We finally came up with it, and was refused at the door. That now they want more money....Horrible people. Was only asking for an evaluation. I am shocked at the callousness of the woman that answered the phone
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August 2021 by Louann Adams
My son and his girlfriend took a very sick cat to this clinic and was told it needed to have its chest cavity drained. They talked them into buying pet insurance. Then came out to their car after they ran some test and informed them that “they had to pay $500 to get there cat back but she is very sick and they can’t do anything for her, cause they don’t know what was wrong with her.” “Oh yea and they don’t take the insurance, they have to pay the bill and then fight the insur
