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February 2024 by Sky Janice
Super rude customer service employees, won't take no for an answer and push and push you to make sales and sign up for their rewards even after you keep saying you aren't interested. So annoying and pushy and over priced. Terrible place and terrible people really. Overrated
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December 2023 by Neil Marshall, Ph.D.
The Rock Boxx is a great place for climbing practice, working out. The staff are very competent and friendly; they are always ready to give pointers and advice on climbing, as are the clients themselves. All this makes for a very comfortable and enjoyable atmosphere.
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October 2023 by Crystal Reed
So glad we still have a hot topic in salem, and love when they have sales on awesome items I ordered myself an awesome pair of boots ? only thing is the ship to store felt like it took wayy too long to get items
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October 2023 by Nicole Norton
Staff is hit or miss on politeness. Got eye rolls and scoffs when asking about a few anime if any apparel available for said anime.Then over friendly happens as well.
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October 2023 by John Brainard
Overpriced, but the staff are very helpful. It's hot topic, man. One stop shop for all your teenage angsty needs.
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October 2023 by Scott Millard
What a great store to find band t-shirts and other clothes to get ready for concerts.
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October 2023 by donna bolding
Got some really comfortable high-waisted cords!
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September 2023 by Em P
This hot topic doesn't have the best selection of items, unfortunately. The staff are lovely and kind however, but I do wish they just had more of a selection. It's in a dying mall, so they can't be blamed, but it still was disappointing.
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September 2023 by Kev Kubli
Very friendly staff despite the place being very busy.
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July 2023 by Joriel Jay
Our local hot topic at the Salem center is run by a wonderful team of folks who genuinely care about people and embrace alt fashion and ideals. Need plus sizes? Or need help with something in terms of accessibility? They got you -- and if they don't have it in store, they can either ship it for in-store pickup or straight to your home. I don't usually review big businesses, but the actual PEOPLE here are well worth the visit and are all-around amazing.
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June 2023 by Dee D.
3 stars for different reasons.Online store is crap. The sizes are never right.Salem store - employees are always rude.Tigard, Lincoln City and Portland employees are always kind and helpful.
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June 2023 by Chris H.
They asked for my phone number. I politly said "We don't do that... That is how you get us to come back and spend more money." The rude cashier "Serenity" stated right back... "Well if you don't want to shop here you can just leave." Seeing as i am a parent allowing my child to shop there and not shoping there for myself.... I dont like them to ask for my childs number. For some reason "Serenity" is not living up to the name. Oh and after being treated like that we will never be returning. You can get it all on Amazon for cheaper anyways! Good luck staying in bus with customer service like that!
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June 2023 by Lori Yandell
Fun store and very helpful and friendly staff!!
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June 2023 by Jaydyn Burns
The staff doesn't seem to hate working there which is always refreshing.
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April 2023 by Heather Walton
I overpaid on clearance items, even after being told the discount price and seeing the signs. Not really worth going into the store itself anymore even if they have staff (4 people when I was there)
