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January 2023 by Samson Gray
Made the mistake of choosing these clowns to prepare the simplest final decedent income tax returns imaginable - not only did they take 2 months to prepare 2 tiny returns (nearly missing the filing deadline) and charge me nearly a thousand dollars, they then also messed up both the state AND federal returns, one of which I am still working to fix nearly 10 months later.Edit: Really wish I had read the other reviews before I went here, it sounds like these guys are scam-artists.
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September 2022 by Lisa W
I called with a question about my mother who had passed away and her estate was in probate.. I needed help.. but instead the woman I spoke to talked down to me and acted like I was stupid. Wonderful way to treat someone in bereavement.
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July 2022 by Donna B.
This firm has done my personal income taxes for over two decades. Needless to say, I have found them to be professional, timely and a phone call away whenever I have any tax questions.
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April 2021 by Elesa D.
My whole family has Used HB&M for many, many, years ( Probably going on 20 years now) and have always had great service, great results and great advice!! I have many other business acquaintances who have used them for years and have been very happy.
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September 2019 by Eva Sergeant
Mark Baker did my taxes and I'm extremely pleased with the return I received. It was way more than I imagined it would be. He's knowledgeable and thorough. I'll be back next year!
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May 2019 by Clinton Coleman
Hoots, Baker & Wiley have done our Family and Business Taxes for over the last 10 years. Our CPA is Helen Bagley she has done an outstanding job for us and I would be proud to recommend her. 5 Stars
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April 2019 by Rachel Wilder
Gerry Hoots did my taxes for several years. Last year, after filing my taxes, I got a letter from the IRS stating that I owed $13,000 in federal taxes. I had receipts showing what I had paid. I called Gerry Hoots and he said he'd take care of it. I wasn't worried because I knew I had paid and Gerry was going to sort it out. About 6 weeks later, I got another letter from the IRS, much more threatening. I called IRS and they had never heard from my accountant. I called Gerry Hoots many times and he was never available to take my call. After a few months, I sorted it out myself. Not only did I not owe, but the IRS said I had overpaid by more than $900. I got a check back with interest. I wonder if I overpaid in past years, also. So, Hoots did my taxes wrong, then refused to stand by it.
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March 2019 by Rachael W.
Gerry Hoots did my taxes for me for several years. Last year, after filing my taxes, I got a letter from the IRS stating that I owed $13,000 in federal taxes. I had receipts showing what I had paid. I called Gerry Hoots and he said he'd take care of it. I wasn't worried because I knew I had paid and Gerry was going to sort it out. Then, I got another letter from the IRS. I called Gerry Hoots and he was never available to take my call. After a few months, I sorted it out myself. Not only did I not owe, but I the IRS said I had overpaid by more than $900. I wonder if I overpaid in past years, also.
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January 2018 by kala depue
They worked with my schedule to get me a great appointment time. This year they mailed me a packet to gather all my material in and a nice reminder letter to schedule my appointment to review my taxes.
