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October 2023 by Andrew Storer
If you’re going to do business with these people don’t pay any attention to what they say, only to what your written contract says!!!!!!
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October 2023 by Chaz Martin
This place has gone downhill lately. The manager has a terrible attitude and is dressed like a slob. I’ll be taking my business elsewhere.
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June 2023 by Dustin Turley
My first time there and magically both gates malfunction and we end up stuck inside for a hour before someone showed up to let us out. Wouldn't recommend to anyone.
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June 2023 by Michael McCollum
Basic storage place. No issues. Would rent there again if needed.
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September 2022 by Heidi Strauch
Management friendly and easy to work with, responsive when I have questions or need something.
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June 2022 by Tammy Shaw
I used this Storage Facility for 3 years and I can’t understand what makes people get into customer service when I just don’t have a clue how to communicate with others for starters you should try to talk to other how you would like to be spoken to. Then there is the #1 rule the Customer is always right. Then there is the fact that we are all humans and after 3 or 4 years I forgot that you are require to give a 10 day notice that you are leaving so if you leave 7 day before the end of the month not only do you pay for that full month but you will have to pay for the next month because you didn’t know 10 days in advance that you would be moving your things . I was contacted by a very rude lady who informed me they will turn me over to collections over the 3 days of next month because I didn’t send a letter. Not because I left late not because I didn’t clean the unit I vacated 7 days before the end of the month and those days are paid but because of a letter that I was leaving in 10 days.
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June 2022 by Vinny Audi
Broken gate for a while now, prices getting up there, hours constantly changing. Decent storage area. Not insulated between units so don't expect " waterproof "A couple fixes and this place would be great!
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March 2022 by Isa Kretschmer
Really kind management. Nice Clean Facility. Absolutely Recommend
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December 2021 by Darren Fetters
Not sure i think i made a Amazon delivery here
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September 2021 by MF “Betty Boop”
Highway 22 storage has been good all the way from a new customer. Like having the unit ready for my arrival, staff is friendly. I was mostly helped by Brandon. Very understanding and professional. When I did arrive to my until Brandon open my unit so by the time I park and set up my moving truck to unload. The only thing I don't agree with not having a bathroom for their customers and instead they use it for a. Storage that they need to put away. That being said over all I still gave them a 5 star rating because not only did brandon set everything up for me and the stuff and not getting upset regarding that I had no choice to leave my 26 footer moving truck there because movers never showed up. I don't have anything else to share because I am a new customer and I don't know yet about rats destroying my personal items. If I have any thing else to share I will do another review for you fine folks. So for now they deserve the 5 Star review. I hope this helps.
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August 2021 by Cory Milner
There sign says 24 hours and it wasn't and they also don't allow pets not even in your car which is pretty stupid because I'm pretty much living in my car.
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June 2021 by Gizmo’s mom
I’ve really only interacted with the old manager Laurel and the new assistant manager Adam So I can’t speak for all the staff but I can say these two have been amazing Laurel was always so fun and willing to have a conversation with you and Adam has gone above and beyond on more than one occasion with silly request like are there any bugs lurking around my unit before I go in because I have a major phobia sad but true well thank you so much Adam I’m glad that such an awesome person has replaced Laurel the prices are great the facility is well-kept and I feel like it’s very secure I’ve had a unit here for a couple years now
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May 2021 by mike s
Rudest people ive ever dealt with. They lie to your face then charge ya a late fee when auto pay wasn't handled on their side. Very poor management skills and very rude. They should of not charged me a late fee. Terrable business practice.I WANT MY MONEY BACK THIS IS HOW YOU TREAT DISABLED PEOPLE ON FIXED INCOME.. OH HELL NO
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May 2021 by THOMAS ROSE
This place is out of the way but really good and they're helpful
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January 2021 by Michael
Here’s an idea, let’s tell people we’re going to auction their unit for non payment in the middle of a pandemic that has shut down many of the populations source of income right when a stimulus check comes to make sure we get paid. How sad it must be to run this place and what we else their corporate office runs. I’m on my third job since this all started trying to pay my bills and y’all still don’t care. I’d recommend supporting someone else’s business.
