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January 2024 by saril paz
The staff at Ritchie’s Jewelers at Willamette were very helpful and knowledgeable, thank you so much for everything. I will definitely be back..
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January 2024 by sandra aguinaga
Great friendly service, and a beautiful ring for me!
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December 2023 by Stephen Shambaugh
We had received a discount coupon and my wife was looking for a necklace. Jessica helped her find one that she really liked and I was able to purchase it for her. We have delt with Harry Richies for years both in Salem and in Eugene and always find their staff fun to work with and the products of good value.
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December 2023 by Sam Ellis
Staff was not very knowledgeable, friendly enough but very green to th industry. One example of that is a customer came in with questions to how stainless ateel holds up and does it tarnish or turn skin green. No one knew this answer. I answered. Customers shouldn't know more than the sellers.
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December 2023 by Michael Lowery
Bryan was great! He made us feel very welcome and was extremely patient while we looked at several options.
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December 2023 by Kenneth Price
Customer service was amazing!! Bryan was super helpful! I would recommend this place to anyone and will shop there agian!
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October 2023 by Nina Steiner
I actually walked in looking for a jeweler, not to make a purchase. I've been treated as if I have been a lifelong customer from the day I walked in. They took amazing care of the jewelry I had work done on, and I am in love with the results. I have found my jeweler!
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June 2023 by Donna Hammerschmith
Shopped here since the 80's love this store!
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March 2023 by Brandon Campuzano
my wife called to verify that if she got her ring cut off at t would be covered by the ring protection. They told us that it would be covered. she got it cut off by a doctor and we brought the ring in and they told us it would cost $500 to repair and that it wasn’t covered by the ring protection. Lancaster said they didn’t talk to us so we went to the downtown location and a woman there said yes she did say it would be covered. they took the ring and a week later tell us it’s not covered and told us how much it cost to repair. This company won’t stand by their word and I refuse to ever spend another dollar here. I will also make sure to pass on the word on how they treat their customers. very disappointed in what I thought was a good company.
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January 2023 by Harritt Elementary PTC
I will never be buying anything from Harry Ritchie’s ever again nor will anyone of my family or friends. The worst customer service ever. They took 180 from me for something I never received and then tried to tell me that there were fees. Then keep their account on my credit report that lowered my credit score. I’ve had gotten so many items for them in the last past 10 years plus. But never again will I spend a penny at any of their stores.
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May 2022 by Carmela Velazquez
I will never be buying anything from Harry Ritchie’s ever again nor will anyone of my family or friends. The worst customer service ever. They took 180 from me for something I never received and then tried to tell me that there were fees. Then keep their account on my credit report that lowered my credit score. I’ve had gotten so many items for them in the last past 10 years plus. But never again will I spend a penny at any of their stores.
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March 2021 by Tony
Best place to buy stuff, I love my watch.
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March 2021 by Carol Arndt
Friendly and exemplary service. I will go back!
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February 2021 by Kathy Harris
Customer Service and exceptional!
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December 2020 by Tom Chereck Jr
Does a wedding ring make a marriage?Back in 1992 I proposed to my girl friend, who I couldn't keep my hands off of. Now we have a University graduate daughter seeking her master's degree & a son preparing to enter the Marines as I home school him.I went to church to chase girls, I started chasing God and girls started chasing me. Most turned me down. Unbeknownst to me one young woman told the other young women, he's mine!I proposed without a ring at Tualatin Hills Nature Park. She said yes. So we began the ring hunt. $850 ring for her, $250 ring for me.I have been so glad she found the right ring at Harry Ritchie's. She got lifetime warranty and it has been repaired 4 times.We got a $20 discount card from H.R. & I had $100. Julie didn't think she could get much but for $104 she got 2 sets of diamond speck silver post ear rings and got her ears pierced at Claire's with purchase of 2 pair of stainless steel posts all within an hour.
