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February 2024 by Woodson Christopher Cresciman
With out a doubt the best and friendliest gun store I have ever seen. Owned by two truly decent and kind people that know exactly what they are doing. Ron is a really kind honorable man who will not sell you something you won't enjoy. He has looked out for me from the first day I came in and I can't imagine shopping anywhere else. Doug is a master level gunsmith with all the machining tools on site and knows pretty much everything there is to know about building and repairing firearms. It's a friendly place with friendly people. They buy and sell used firearms and will order anything you want that is commercially available. What a great bunch of people. I will never shop any place else, they will find me anything I want.
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February 2024 by Freddy Galindo
Staff is horrible with customers, they were just talking with each other even when I'm trying to ask a question about a castle nut wrench which none of them knew what that was? I'm confused thought this was a firearms buy/sell/trade and repair place I must've been mistaken?
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December 2023 by William Judy
Had a gift certificate from 1997 and they honored it! Great guys.
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December 2023 by spencer rhoades
Best shop in Oregon .best shop to go to all the Employees are very nice. The cutie deals best place in Salem ever.
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October 2023 by Reston Eilers
Some of the worst customer service I have had in my life. They were downright rude while I was trying to buy a gun from them. It worked out in the end, though, because it turns out they are shockingly overpriced, as well. I canceled my transaction and found the same gun for hundreds less not far away and that shop was actually friendly. I'm at a loss as to how these people stay in business; especially after reading other reviews.
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September 2023 by joe wedel
Sure would have been nice to have been acknowledged as a customer instead of completely ignored by all the staff members in the building but that's okay I'll take my money elsewhere
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June 2023 by Maggi Algeciras
I’ve known the owners for at least 38 years. Always fair and knowledgeable.
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February 2023 by R Hand
You gotta love gun shopping it’s a lot of fun!
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February 2023 by Cody Hall
Very rude guys, overpriced merchandise, very little gun knowledge, do yourself a pleasure and shop elsewhere to keep a smile on your face.
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February 2023 by Captain Obvious
Quick update: They haven't earned a penny from myself and several others since my initial post. Not that they would have retired on what I've spent the past couple years. I'm sure at least one competitor was happy this business does not want customers.#1 location for those looking for a complete lack of customer service. Looking to buy some ammo? They will not attempt to sell you any. Lame attempt at humor by telling customers they have no ammo, only to just stand there and stare at you blankly. Second failure at humor is actually an act of extortion; telling customer they need to buy a gun to buy a box of ammo.Left the store and purchased items at various locations which included customer service oriented staff who actually welcomed purchases and did not initiate blank stares.
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January 2023 by Scott Amlin
Always a pleasure doing business with Doug and Ron, very helpful when you have a special order on a hard to find gun.fair prices for selling your old guns also. 30 years of doing business with them off and on.
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December 2022 by Jason K.
In my few years of living in Oregon I have purchased a few firearms from Guncrafters, as well has having some minor things done to my firearms. With the terrible 114 bill being passed (thanks a lot Portland) I picked up a few more before the deadline. no waiting in line alllllll day like the big box stores. The place caters more towards the hunting end of things, less "tacticool" things on the wall but, they should be able to what you need. there is also a lot of used, and classic firearms.
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November 2022 by Tom A.
I walked into this shop and right away both men stood up to help me ship a gun out of state. Very helpful. I had heard of and read some of the negatives posted below, but not so with my experience. Did not charge me for removal of front and rear sights and went out of there way to help me with my shipping order. They had not met me prior to this first encounter. I will continue to support their business. Especially now with this damnable measure 114. We need them and they need us.
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November 2022 by Dunne Wright
It is difficult to imagine a gun store as decent as this. Warm friendly attitude from Cowboy Ron who loves to help folks of all ages and types. Ron will listen to you and help you find exactly what you need at a price you can afford. They buy and sell used guns and Cowboy Ron has a deal of the day waiting for you. Doug is a master level gunsmith with over 25 years experience and is truly patient with people who know less than him, me included. They are fully staffed with multiple gunsmiths each specializing in a different area of the field as well as a full machine shop in the back. They are able to fit custom barrels from blanks and repair virtually any firearm that parts are still available for. From AR technician Rich, to master level hunting rifle experts in every field. I have been shopping there since I moved to Salem and have never seen an unsatisfied customer or a person who was treated unfairly in a deal. Gunscrafters is expert in estate appraisal and helping loved ones sell or transfer guns to next of kin with kindness and honesty than can be verified on the internet. They have special ordered me four guns and I have never been happier with both Doug and Ron. I will never shop any place else. It's like seeing old friends every time I walk in and I have only lived here five months.
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February 2022 by Meghan Major
Husband and myself went looking for handguns, our first handguns, only had rifles and shotguns before.This place was amazing! Very friendly and knowledgably employees AND friends that are willing to help in any way they can for a new handgun owner not knowing ANYTHING that I wanted.They were patient, willing to show me anything and everything, explained so many things to me and were an awesome family feeling atmosphere.Hubby and myself will NOT be shopping anywhere else! You have new life long patrons! Keep up the amazing work!Masks???? OH, hubby and myself walked in wearing ours, hubby reads a sign saying "Mask ?" to me. I look around and EVERYONE had smiling faces without masks!!!! We instantly took our off!
