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March 2024 by Marlene Parsons
What an amazing job that they did on my kitchen. It was way less stressful than i thought and the design was amazing. We were only put out of our kitchen for two days. Even though the actual job took awhile we just lived with what was going on. We are so grateful to Golden rule remodeling for brightening up my kitchen and doing a great job from start to finish. I totally recommend them for whatever job you have.
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February 2024 by Gini Morgart
We are so happy and excited to have two beautiful functional bathrooms!After collecting quotes from local Salem Oregon remodeling companies, we decided to put our trust and money in Golden Rule. We were not disappointed.My husband and I finally decided to remodel our two bathrooms, the hall guest bathroom and the primary bathroom in the master bedroom and replace the flooring in our 1400+ square foot ranch style home. In March 2023, we hired Golden Rule to design the layout, and by May 2023 the contract was signed. In September 2023, the demolition started and by the end of November 2023 we had two beautiful functional bathrooms.As the homeowners, we had a lot of work to do in preparing for the first day of construction, which was the demolition. This was exciting and stressful at the same time. We knew up front that we had to be flexible and open minded...., go with the flow. Otherwise, we'd go bat crazy mad. So, to be clear, this process wasn't all smooth sailing, there were minimal changes and slight scheduling adjustments. But in the end, we were ecstatically excited and so very grateful to Golden Rule.From the start, Troy spoke about the importance of communication. This is so true. Each morning and afternoon, we had face-to-face contact with our contractors Carl or Wayne, letting us know what, when and how each step of the process was to take place. We never felt abandoned. There was a continuous flow of men and women in our home every day working hard on the plumbing, tiling, flooring, electrical, cabinetry, dry wall, and painting. Every contractor and sub-contractor walking into our home was courteous and respectful to us and our property.We want to thank Troy for his no-pressure sales, Jullian for her incite on the architectural design of the two bathrooms, one which had to have a larger footprint, Heather for her knowledge in interior design, and most importantly contractors Carl and Wayne who took apart and put back together our home. It is without doubt that Carl and Wayne were a big part of Golden Rules success because they have so much talent and knowledge. They are truly experts in home remodeling. A big shout out to Wayne who is so patient, so kind, so generous, and a very, very skilled tradesmen. Wayne made quite an impression on my family who visited several times to view his workmanship and he was always so patient with their interruptions.We highly recommend the Golden Rule to family, friends, and neighbors.
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October 2023 by Kelly Myrick
Myles at Golden Rule gave me a very quick estimate and scheduling for my project. He clearly explained my options. I love the work he did on my deck and I highly recommend this company.
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February 2023 by Dustin Moul
We have been a sub contractor for Golden Rule for almost 20 years! They are professional, easy to work with and on time with their jobs. I am impressed at the quality of their services. I would recommend them to my own family and friends. We work with many different contractors so that is saying a lot! Jillian and her team are the best.- Dustin (Distinct Electric Inc)Service: Home addition construction
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February 2023 by Amy Mack
Working with Golden Rule is a seamless and professional process. They are organized, have wonderful design ideas, and respond in a a timely manner . We enjoy working with them!
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February 2023 by Tracy Wagner
I've worked with Golden Rule for years and love the friendly people, always so quick to take care of anything I need. So many options and such beautiful work - love it!
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February 2023 by Innachka D
Highly recommending this guys! Professional and effective! I love the golden rule they are structuring their business around and it shows within results.
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March 2022 by Susan Collinsworth
We had Golden Rule Remodeling come out and fix a problem for us regarding some of our soffit boards, 25 feet up. They were so helpful, and very nice and polite. They fit us into their schedule and helped us take care of the problem quickly. They did a great job at a very reasonable price!!What impressed me the most was, I felt like I could trust them from the start, and I could tell they really cared about our situation. That’s a rare thing this day and time.It’s encouraging to find someone punctual and reasonably priced that you can trust!
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March 2022 by Susan Collinsworth
A friend recommended Golden Rule. They were a breath of fresh air. Very helpful and polite. We didn't have to wait long to get our job scheduled. They did a great job at a very reasonable price. I was most impressed by how friendly and polite they were. I felt like I could trust them from the start, and could tell they really cared about our house and project. That's a rare thing this day & time. It's encouraging to find someone this professional, polite, and punctual. Thank you Golden Rule.
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December 2020 by Nate H. Fulgham
The GoldenRule team was amazing to work with. They are so friendly and understanding. They were able to put my idea's into a reality. I 100% recommend going through them!
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December 2020 by Savannah Trujillo
I love their design center! They have so many different ideas and latest designs. The Golden Rule team are friendly and always makes you feel welcomed. I 100% recommend them, you will not be disappointed!
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December 2020 by Nicholas T.
What an amazing team of hard working people who want to help clients create a space to enjoy with their friends and family!
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October 2020 by Bryan S.
Hate to write this about a locally owned business but ... GR designed and remodeled two bathrooms for us to the tune of approximately $49,000. They also repaired a leak we had in our siding and, upon their recommendation, replaced our entire roof including the replacement of three skylights for a total of approximately $18,000. Pluses: * Bathroom designs were great. * On-site crew were great and, to this day, respond when we contact them. Minuses: *Quality of work. I write this on 10/12/2020. We have now had three grout failures in our bathrooms. One in the tile floor GR installed in the bathroom remodel completed in January of 2015. Two in the shower of the bathroom remodel completed in May of 2015. * Customer service - two issues: As stated above, part of the leak repair project was the complete replacement of our roof, including - upon the recommendation of the subcontracted roofer - the replacement of three skylights. Upon "completion" of the project, in the area where the skylights had been removed, their remained unfinished spaces between the drywall and the new skylights that were the result of the skylight removal and replacement. When we asked that trim of some sort - painted molding would have been great - be used to cover the unfinished area, we were told that would be a "change order" and we would be charged for it. First, it seems to me that this would be the equivalent of replacing your wood floor and then insisting that reattaching the baseboard would be extra. Second, keep in mind that the need for this trim was caused by the removal and replacement of the skylights by their subcontractor. Third, to this point we had already paid GR approximately $49,000 in bathroom remodels. Finally, this applied to three skylights on a project for which we paid approximately $18,000. This would not have have taken their foreman, who is a very skilled worker, a total of maybe three hours - from measurement, to cutting and painting in their warehouse, to installation on-site. Really don't get it. * On our latest tile-floor-grout failure we literally had water coming up between the grout when the floor was stepped on. When we called the foreman (on 10/1/2020) who had been in charge of all three of our projects, he responded quickly, came to our home, and acknowledged the problem. He indicated that he would contact the "folks in charge" as to further action. As of Saturday 10/10/20 - crickets! And keep in mind that water/moisture is in the subfloor. (We did reach out to the foreman again. He apologized but had no answer for us.) (On a sidenote, this bathroom remodel was on a 5-year waranty that expired in January of 2020. The grout failure occurred 8 1/2 months after the waranty. We hoped that GR might step up and cover the grout failure assuming grout shouldn't fail this quickly. However, especially given our experience with the skylights, we fully expected GR probably wouldn't cover it. But to not even get back to us to let us know that and/or to make a proposal to fix it?!! Again, don't get it ) Would we use GR again for design? Yes. Would we use them to actually complete a project? No.
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February 2020 by Quang Lam
Fix your calling system, your customers are being redirected to my number.....
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April 2019 by Nicholas Alexander Trujillo
Wonderful people, wonderful process, amazing work! Thank you!
