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November 2023 by Tristan
Rolando went over and beyond to make sure we got the right vehicle for daily needs. Highly respectable and knowledgeable! Definitely recommend anyone buying a vehicle from here. You will definitely be taken care of and be put in a car that will last year's to come!
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November 2023 by Thomas Spivey
Rolando was the person that helped me find the perfect vehicle for me in my price range that was perfect for me. He was extremely helpful and respectful would highly recommend these guys for anyone's next vehicle.
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August 2023 by Gary Moton
I worked with Nathan and it was an absolutely outstanding experience. He was honest, transparent, and kind. He worked hard to take care of any question that I had recommend any that I know or anyone in general to work w/ Nathan and the staff at Universal Auto.
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June 2023 by Dovie Trevino
Our shopping experience was top notch thanks to Taylor at Universal Auto. He offered endless patience to help us find the right car for our needs. As a woman shopper looking to buy a used car, I was pleasantly surprised at how helpful Taylor was in answering our questions (even better, he sought out additional information when needed). Universal Auto had the best selection of used cars in Salem. Considering the recent rise in car prices, we were very picky in making the final choice of vehicle. Taylor made us feel as though we were guests not customers, and he didn’t hurry our decision. Having shopped around town, I feel safe in referring Universal Auto as The Place for quality selection in cars to fit most budgets. Ask for Taylor - an A+ salesman at a quality company.- from a professor who rarely ever gives out A+
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June 2023 by elaine gomez
Was car shopping around for a few days,Went to a couple different places and by far Universal auto sales was the most reliable dealership around, I ended up having to take my car full of kids with me and their dad, the manager Nathan was more than accommodating, and wasn’t annoyed by my constant desire to test drive a wide variety of cars, and the biggest blessing yet is Nathan he worked late to make sure I was able to leave in the car I wanted and worked with my bad credit, and he made it happen thank you so much 5 stars for sure.
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May 2023 by Tiffany Moore
I had an amazing experience with Taylor. Not only did he check in with me weekly to see how things were going with the process of getting a car, he was beyond nice and very professional! 100% recommend coming here!I was a first time buyer, thinking I was going to walk out with no car, and ended up getting a really nice one that was in my budget without a problem.All of them were very nice, helpful, and making sure that no matter what I was walking out with a car!
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May 2023 by Nicholas hill
Had a great experience working with Taylor he went above and beyond to make sure the car my family was getting was was fully serviced and checked out before sending us on our way even came in on his day off to be able to keep me updated on when the tune up would be done definitely will be coming back and highly recommend asking for him if you are looking for your next vehicle.
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March 2023 by Lizzett Piza
My partner and I bought a car from here and had the best experience. Juan and Nathan were very helpful. We had some struggles with some things but they helped us all the way and made sure we were able to buy the car we wanted.
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February 2023 by Sidney Carranza
Working with Taylor was a real pleasure and the buying process at Universal Auto was easy and painless. If you’re looking for a vehicle, Taylor is the man have help you. He made sure to make us happy and comfortable every step of the way. Don’t waste your time by going to someone else!
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January 2023 by whoop dat trick
I had nothing less than a 5 star experience dealing with Taylor at Universal Auto Sales. In fact, everyone I encountered at Universal Auto Sales was friendly and knowledgeable, while Taylor definitely went the extra mile to make sure I was taken care of. Universal Auto should be everyone's first choice when selecting a vehicle for purchase!
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November 2022 by Miguel Garcia
I had a great experience at universal auto sales. I got a car I actually wanted. Taylor the salesman who helped me made the experience great. I was able to test drive the car comfortably. I would definitely recommend having him help you.
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October 2022 by Kat Wagner
I’ve recently financed two vehicles from this dealership, I was able to trade in my prior vehicle for the one I have currently which I absolutely LOVE. I was most pleased that they try their best to help families find their forever vehicles. I am not pleased at the constant telling me “your good the information looks correct” too have them contact me for over a week about my documents not coming in or about how it was to pixilated. When the documents I would send go to a “junk folder”. I am not pleased at the constant back and fourth for over a month after it was already finalized. I felt like they were super sketchy and pretty scattered, overall I got the vehicle I wanted and that’s all that matters.
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October 2022 by Jessica Buckle
Not only is Casey Anderson an amazing car rep that can help you with any situation but he is also a saint! My dog got out in a busy area and he was the only one to stop and help her! He truly saved her life and I am so grateful! That is exactly the person you want to be doing business with. I highly recommend him when it comes to figuring out your auto needs!
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October 2022 by Kyle woodley
If you are in the market for a new ride, I would suggest giving Universal Auto Sales a look. My experience was very pleasant and I was treated professionally by both Casey and Brady. I appreciate the good service.
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October 2022 by Linda Hewett
If you ever want to buy a car, look up Casey Anderson at Universal Auto Sales. He is the very best! Because of the current market, I'd been having trouble finding a car that would fit into my budget that the CU would loan on. I'd been looking for a good 2 months when I found Casey; he's the one that made it all happen. He first helped me decide what my top car priorities were (since I had so many of them) so he'd know what to look for and then went to work to find that. He found a CRV that seemed like a possibility so he brought it down from Salem to Albany so I could test drive it! He added the extras I was inquiring about. He worked with the CU to get financing I can live with and with me as I was rounding up my down payment. There was never a prob he didn't have a solution for. I LOVE his attitude, his willingness to serve, all of his knowledge and experience, AND I love the end product of all of his work! He truly is the best. If you are in the vehicle market, give him a call!
