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July 2023 by Ellen Kruger
Great selection! Greeted when we entered, quickly waited up and very nice staff.
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June 2023 by Tyeasha Gabor
Bought my son's birthday present here, I will admit there a little spendy though
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April 2023 by Kalyn T.
Came in to buy some shoes, love DDW. Came up to the checkout line. There were two ladies. The open register had Evelyn (I'm assuming a manager), she did not acknowledge me whatsoever, I had to ask her if she was open. To it, she replied, no very rudely "no". I then stood in line for ten minutes, while the other customer service representative, Amy was working very hard, and was extremely polite and friendly. As soon as Amy helped me, Evelyn called the next person in line. I feel as though this was done on purpose. Very unprofessional. You should at least acknowledge your customers.
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April 2023 by Danielle Kleinow
Twice now I have gone to the store during "open hours" but there is a posted note saying they had to close early. Each time were months apart. Kind of frustrating because I was wanting to try a size on before ordering online. What are the odds? Sounds like this is a regular issue reading other reviews. Pretty disappointing. Hopefully they can get it figured out before the store has to shut down permanently.
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February 2023 by Graham Bright
It would be nice if they would update their times. It says 10am on Sunday they open. Drove all the way here with my Mom and it's 11am. January 29, 2023
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February 2023 by Jessica Manzo
If I could give 0 stars I would
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January 2023 by AMY F
It's a nice store but they should carry some wide width shoes
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January 2023 by Alison Camp
I have ordered three pairs of shoes in the last 6 months and had them shipped to the store for me to pick up. The first two pairs…I waited twenty minutes for them to find the shoes. The first pair they couldn’t locate because they were in the wrong box. The second pair I also waited twenty minutes for them to find and they were in a bag not a box. This was a little annoying but I got over it considering I walked out each time with the shoes I ordered. However, I ordered a pair for my mom for her Christmas gift. And I went to pick them up almost expecting they wouldn’t be able to find them but had hope I’d still leave with the shoes like the previous times. They barely looked for them, and told me that they were issuing a refund and to feel free to shop around the store for another pair. Since this has happened three times and now I need to go to a new shoe store to look for a specific pair of shoes for my moms now late Christmas gift… I can say I won’t be going back there.
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December 2022 by Jasmine Brase
I just LOVE wasting my freaking time and money. Online says closes at 7.. We get to the place and close at freaking six. Sure would be nice if you know. Oh say. Maybe update your hours so people don't waste their time..
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October 2022 by Chan C.
Lot of shoes at low to medium prices. Boots, sneakers and other styles too. I tried on several pair of sneakers. I didn't find anything that would work for me. I'm looking for a certain type of training shoe that they do not have.
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October 2022 by Scott Jo
Why would anybody go to DSW? When you have Amazon why would you ever buy shoes for three times more with 1/10th the selection.
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October 2022 by Wayne Warner
Courteous cashier good selection
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September 2022 by Denise Walker-Scott
Excellent selection of name brand shoes.
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August 2022 by Marie Craft
No NATIVE brand Shortcuts
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May 2022 by Susie F.
I ordered Sketchers for my Granddaughters Birthday. They told me delivery would be 4-7 days. It took twice as long and missed my Granddaughters Birthday by 2 days. Seven days later than promised. Not a good precedent to set.
