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November 2023 by Alex Bettinardi
The staff always goes above and beyond to support us with all of our cellular needs. And the manager John, talk about the complete package. Super smart. Super helpful. And a total dreamboat.
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August 2023 by Sally C.
I bought a fancy new phone here which has given me nothing but trouble. Three major issues, but I kept thinking that it was my fault for not being "techy" enough, so I just kept trying to figure it out. Then my son got on the thing and it is, in fact, messed up. He told me to take it right back to the store and they would give me support and advice-HA! The guy didn't even look at it. He just said that since I had bought it over a week ago, I had to call Motorola if I had any difficulties. I know for a fact that two of the issues could have been at least somewhat addressed right there, I just don't have the skills, but I guess he doesn't, either. I had gotten this phone planning to upgrade my service and use it as a hot spot, etc., but now all I want to do is smash it and go to T Mobile and get a Samsung. I realize that Cricket cannot guarantee a particular phone, but they used to care at least a little bit. They would even transfer your data for you. They definitely don't care anymore. I guess that's why they rarely have customers in the store when I go in.
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February 2023 by Oregon Wanderer
We have been Cricket customers for 5 years now. My sister decided to upgrade her phone. Nellie (sp?) was a HUGE help in transferring everything from my sister's old Cricket phone to her new Samsung A53. Thank you every so much for helping my sister!
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January 2023 by Sean Marler
Service was great. Manager was very smart.
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January 2023 by Unkle Punk'n
Service was great. Manager was very smart.
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August 2022 by Dylan Brossart
Great customer service Gabe was a great help
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July 2022 by lisa P
Two thumbs up the guys are very helpful understanding and Gab is awesome and a very good Listener Angel is just fast at what he does ayyy?
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November 2021 by Janet Norton
This young gal was super knowledgeable and helped me!!!!!
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September 2021 by Elizabeth Andrews
Found exactly what I needed and the customer service was great. Joselyn was so helpful.
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September 2021 by John Clement
Very friendly people. Easy access.
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June 2021 by Lachell Mcnutt
Jocelyn (I hope I’m spelling her name right) is amazing!! She always is the one to help me and she’s so friendly and makes it easy to come in pay my bill or change my plan. If you have any questions go see her!! She’s great!!
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June 2021 by Sandra Bennett
They only had 2 phones on display in their entire store, both old models.
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March 2021 by Marcella Smith
Josaln is soo helpful with the phones. She showed all about the new phone answered all my questions.She is wonderful
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March 2021 by Ragnar Lothbrook
Very helpful
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November 2020 by Veronica Hunter
I went in on a Sunday night right before closing to pay my bill and the female associate was awesome. Great customer service & friendly.