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May 2024 by greatest ever
Horrible experience with the two ladies at the desk. I simply walked in for a port in they quoted me close to $400 and that it came with free case and all these extras. Well I did simple 3rd grade math and it was way off so I asked her to break it down please. She got nervous and told me my phone # did not qualify for promotion. I had mentioned I had called cricket and run my number and it qualified I walked into another cricket but they didn’t have the phone I was looking for. They just shut the door and rejected me when I asked if they could explain. Long story short it was a Christmas gift for my daughter. And they almost ruined it. thanks to online shopping I was able to gift her the phone she wanted.
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April 2024 by Carla Rubio
I had one of the worst experiences with customer service at this location!
Prices are way lower at the Woodburn, OR Location. My spouse was sold one of the slowest phones he has ever purchased with cricket. He was charged for a case that he never requested. Plus this store fails to tell clients that they will automatically be billed for insurance. This minor detail caused us to be without service when being out of town away from our son. Then they were trying to charge us a $23 fee to resume our service. We requested a refund the next day after purchasing the phone, we were told that we would not get a full refund if we when that route. Instead the we could pay $30 more for a different phone. When going to return the phone for a new one, the manager I believe was the one who helped us was extremely rude. She rolled her eyes when we started to explain the situation and was speaking to us with a rude tone. Please DO not COME to this cricket! Worst experience of my life!
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February 2024 by Carlos Soto
Very good service, the girls are super friendly and super cute
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December 2023 by Feenando Rodrigues
I want to thank Valeria very much for the attention she gave me and for how well she did her job by explaining to me step by step all my doubts...thank you very much Valeria
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October 2023 by Zekethenub
Quick service
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October 2023 by Elizabeth Farron
Wonderful. The staff were very caring, compassionate and witty in a time of crisis and domestic violence/abuse.
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July 2023 by Reyna Salgado
Good costumer service and especially Ulysses
Good costumer device, friendly and polite
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July 2023 by Celestino Gaspar
Excellent work, very good service to the public from Yesenia Navarro
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July 2023 by Kevin Lopez
Great service!
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July 2023 by Felix Vargas Gomez
I arrived almost at closing time and Yesenia Navarro helped me install two lines. She was very kind and cordial. If you visit this place, I recommend it. It is excellent. Very good service. Thank you very much Yesenia.
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June 2023 by Fernando Vera-simmons
I came in today around 1 and the store manager Yesenia Navarro was thoroughly helpful as well as patient when I had trouble addressing issues.Not sure if there is anything above store manager but If I was her boss I'd give her a raise for how well she managed the store on her own with numerous customers with different problems and Yesenia solved each one in a timely professional manner. I would recommend her everytime,Nice job on the drawing for cinco de mayo on the wall as well
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May 2023 by OSDV DVE
They have great customer service and have a nice Attitude best cricket wireless to go to ❤️❤️❤️
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March 2023 by Crystal Foreman
Best place ever perfect customer service!
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November 2022 by Julie Waterbury
Helpful and courteous. A bit crowded but the wait wasn't very long. Many different phones to compare and pretty good deals to pick from
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November 2022 by Asia Cruz
The customer are amazing and he know I’m deaf and know to how communicate with phone to phone. I’m happy with cricket
