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March 2024 by Vladimir Kovalenko
ATM doesn't take cash deposits.
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March 2024 by Antonio Reybol
I have an account that bank's here , so every time I cash their check here, their service is great.
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February 2024 by Tawnya Mangini
I didn't get the loan I wanted....but Jason was kind, professional, and extremely helpful with the steps I need to make, for a future loan. Thank you JASON !
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September 2023 by Roy Steves
Tried to set up a new account. Account finalization process literally crashes their site (not a reassuring behavior for a BANK). Phone support was a 20+ minute wait before I got through on chat, so I hung up. Then chat told me to call the phone support line, and that they couldn't actually DO anything I needed help with. I don't have time for this.For a new customer, this was inexcusable. I thought this would be an UPGRADE from my greedy, shifty national bank. Apparently, you pay those questionable fees to national banks to get minimally competent banking--something Umpqua was unable to deliver at any price.
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July 2023 by brittany ramus
This bank is garbage. I’ve had nothing but difficulties during my 3month stint as a customer. Awful customer service. You cant even make a deposit via the machine on the drive thru. Even though I’m an account holder-Today, I came in and couldn’t cash a check with them due to some oddball rules. Goodbye and good riddance
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February 2023 by Ellen Pederson
They have always helped me in all banking I have had to do. Always friendly and go above and beyond. I have done my banking with this bank since 1973 through other name changes . I hope to continue.
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July 2022 by michael “Mikey” davis
Always nice to me. The last 20 years that is!!!!!!!Mike
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February 2022 by mmmikezd
Always nice to me. The last 20 years that is!!!!!!!Mike
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January 2022 by Jessie Vegas
Very nice staff
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May 2021 by Jessie Jellybean
Very nice staff
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March 2021 by Maria olmos
This bank really needs to update there debit cards I went to the branch this the 4th time I get a debit card that doesn’t look professional at all color is fading off you can barely even see my name!
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January 2020 by Julia Menees
Very rude manager! Refuses to do banking that numerous other branches do for us regularly! don't bother stopping here!
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December 2018 by Brett Downes
I use this place as my work bank for company I work for, so I rarely go inside but you don't use the drive-thru teller multiple times a month, always friendly smile, when I bring my kids day off for them a piece of candy as well, always a good experience great banking institution
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March 2018 by Carol H
I thought it was only a particular branch that had issues. Turns out it is more than one. Horrible customer service. They are more concerned about quotas than customers.I will be closing my accounts.
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December 2017 by Rain McKenzie
Hit the ATM after hours to pull out some cash for the evening. Convenient drive-through area and 24-hour ATM.