Central Willamette Credit Union (CWCU) has built a strong reputation for excellent customer service and support over the years. Many clients express gratitude for the credit union's understanding and respectful treatment, especially during challenging times, such as bankruptcies and unemployment. Customers appreciate the warm and professional service provided by the staff, including specific mentions of employees who go above and beyond in assisting with banking needs. The management at CWCU is also praised for fostering a positive environment that reflects in the performance of its team. Clients report seamless experiences when setting up accounts and securing loans, highlighting the friendly and informative communication they receive. Overall, Central Willamette Credit Union is recognized as a caring and reliable financial institution, making it a preferred choice over larger banks for many customers.
After having a love hate relationship prior, I HAVE LEARNED the hate part was personal error, and Central Willamette Credit Union has continued to SHOW UP and SHOW OUT for me for 9 years strong. None other does it better. Period!
April 2024
Sooo frustrating. Every payday I mobile deposit my check and I always get an email notification not too long later that my deposit has been approved.....Today I got the email at 11:29am....it's now 12:30 and I still don't have access to my money....just send the email later. It should not be this hard???
September 2023
I had the privilege of being helped by a wonderful employee named Kristina Aldrich… she was the most professional, helpful and polite person I have ever dealt with while making banking transactions. Good for you to have such a Wonderful team member serving your Customers!
