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October 2023 by Chuccy Brown
Worse place to buy a used car. How can you sale people car's with a cracked head gasket and high interest rate. This place is a rip-off don't waste your hard earned money here.
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October 2023 by Jason Corry
This place is horrible they scammed my ex into buying an $11000 car said she had a warranty that they paid for for 3 months that didn't cover anything the car had a bad engine to begin with and they knew it I researched it and to even talk to their mechanic their mechanic told me the same thing then they Promised to help her out but kept pushing it off and pushing it off until it was pretty much too late there are total scammers I've read some other reviews same thing I would never buy this from this place if I could give him a negative 5 star I would Yes you will be hearing more from me about this this place is terrible they are crooks Bob and Rick who would not call me Chris
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August 2023 by Jordan Weitman
The guy told us we were getting a really nice car, nee we were using are last dollars on the car and that we were going to be living in it. We drove it for 2 months a d the moter blew up and when we got the car he talked us in to paying for the warranty just to be told we didn't qualify because we hade to many miles on it.. absolutely no help from the guy!
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June 2023 by Laura K.
I was lucky to have found this place and after 7 months of looking, I purchased a car here! And the process couldn't have been easier thanks to Mike my salesman. He was honest, professional, and very helpful in expediting my purchase. As a single woman I wouldn't purchase a car anywhere else and I highly recommend coming here.
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June 2023 by jerry west
Purchased a Silverado truck here. Shouldve known price was too good to be true. 2 1/2 weeks later engine goes out. Had to rebuild the whole head.
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May 2023 by Pat Sevigny
I truly recommend Auto Outlet for your vehicle needs, our car buying experience with them was the best I have ever had. From the beginning, when we expressed interest, everything was so simple online with preapproval for financing options that was so convenient and setting an appointment to come to the dealership. We worked with Allen, Bob in Financing, and Brandon. There was no pressure on the purchase, the staff is top notch in making it a simple and hassle free experience. We experienced one issue with the vehicle and Brandon went above and beyond anything I have ever experienced purchasing a car to take care of everything in a timely manner. We literally could not be happier with our experience with Auto Outlet. Thank you all the staff that worked with us on the vehicle purchase.
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April 2023 by Just angela to you
Manager was nice as was the young sales guy. Sedona def had structural damage as the rear door was difficult to open so clearly there was a wreck that was not reported on car fax. The price was already several thousand over kbb even in excellent shape was priced too high so we did not buy but it was still a pleasant experience and better than the pushy dave morton lot just down the street.
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April 2023 by Tess Wall
Allen at Auto Outlet of Salem is fantastic!! He walked me through the car purchasing process with complete honesty and integrity! He even had my car delivered to my driveway! I will recommend him and this dealer to everyone I know ?
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April 2023 by Annouscka Kordom
Great customer service. Both Allen and Brendan pride themselves on service and they are an 11/10. From the moment I walked in, I felt like this is a place I'd like to do business with. Very welcoming and available for questions at any time
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March 2023 by Christina Bolt
Fast and Friendly. They made the experience easy and a pleasant experience. Purchased my car 02/21/2023. Absolutely, 100% would recommend.
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December 2022 by Debi Perry
EXCELLENT SERVICE. They are so easy to work with and get a great quality used vehicle. I love mine. The experience was quick and easy. Brandon, you're awesome ?
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November 2022 by Whitney Clemons
Fast, easy ,no problems when everybody else said no Auto outlet said yessss thanks you so much Guys ???
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October 2022 by John Simons
Drove 6 hours from Washington to buy a car from them last month. Great communication and fair price upfront. They were able to finance me even being out of state and the vehicle being older. Worst part of the experience was the salesman, I had been communicating with, did not show up the day we had planned to meet AND had misquoted my APR. BUT they made it right by lowering the price to make up for the difference. When the salesman was a no show, Allen (a different salesperson) was quick, courteous, professional and zero pressure to buy extras.Thanks for the great experience!
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October 2022 by Levi Beaty
Super friendly. In and out in a couple hours. Gave me a good deal and fixed an issue with the tire for free. Definitely going back next time I'm looking for a car
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October 2022 by Trisha Donovan
Was told car had 28 pt inspection, fuel pump ($688 fix) went out 2 weeks later. Bob was dismissive, I am filing a complaint w/Atty General. They’re thieves.