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February 2024 by jkxranger
Took way too long to get an upgraded phone
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January 2024 by Chelsea Barajas
Alex was awesome and super helpful. Definitely recommend this location.
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January 2024 by Amy Miranda
Alex, was very helpful with getting me a new phone for my sister had a few issues when getting shipped to my house, but Alex was able to help me to assure I got my phone !
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January 2024 by KT
Cristal and Alex are very knowledgeable, friendly, and helpful. They answered all of my questions and made sure I got what I needed.
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January 2024 by Ron Williams
I went in here to change from AT&T services to another carrier. When the services changed, the other carrier dropped the ball. I couldn't use my phone as my SIM card stopped working. They told me to work it out with AT&T. Even though I was no longer a customer, Randy - who was absolutely exceptional - patiently sorted through my problem and even went through layers of management until they solved the underlying issue which was rather complex. I could not have been more satisfied with AT&T and look forward to becoming a customer again in the near future.
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December 2023 by Orleana Plytas
Zay works on Friday and Saturday and worth the wait for one of those days. Zay really works to connect and support the customer to the best possible outcome. Thanks AT&T for hiring people who seem to truly care about the customer and their experience!
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December 2023 by Karla A.
Stopped into AT&T to purchase new phones this morning . Two employees were working with two other customers. There was no communication as far as welcoming us into the store, or even ANY acknowledgment that we were even there. After standing around for 15+ minutes I interrupted one of the employees and asked how long it would be before we could get help. The reply was probably 15 to 30 minutes. I'm OK with the store being busy and employees helping customers. I am not OK with not even being acknowledged at all with any idea of when they may have time to help me. A SIMPLE "welcome, we will be with you as soon as we can'" would have been perfect and acceptable. Super disappointed. Will deal with my phones at another place or go online. One star is because the store was nice and clean. Location was on Commercial St.
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November 2023 by nate adams
Zay was super helpful and had a great attitude through the whole process. It took a while to make decisions and he was very patient.
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November 2023 by lexi mckay
Had a great experience with Alex! He explained everything so well & was so patient with my non tech Savy mom. Super quick process. Would give him 10 stars if I could!
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November 2023 by Elena Esquiro
Izaiah!!! Our man was excellent. Came in He was so eager to help us. Very aproachable and handled us with care. my whole family left happy and all squared away! And I love my pink phone Thank you AT&T down in south salem!
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July 2023 by Shelby Glidden
When ii first walked in the store, Alex met me with a smile. He was immensely helpful in trying to resolve my phone being unlocked. Due to technical issues, i returned to this stove whereupon Jen patiently applied her expertise! Another satisfied customer thank you South Salem
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July 2023 by Darla Bell
Jen is amazing. So helpful, knowledgeable and courteous. Enjoyed my whole experience trading old phone in for new one. It was painless, loved that!!
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July 2023 by Summer Hile
Jen was awesome, super helpful, quick and got us everything we needed done!
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April 2023 by Claire Quinlan
Jen greeted us at the door with a friendly smile. We came in with a great need for an honest evaluation of services. Jen was generous with her time and proved very professional, knowledgeable and thorough during our interaction. We feel totally satisfied that she solved our many support issues. There was almost no wait for service. You won’t be disappointed if you seek her out. She’s awesome!
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April 2023 by Destany Austin
I have been an AT&T customer since 2021, I absolutely LOVE it. The only one we go to is south Salem location. We interact with Jennifer every single time!!! Never ever ever been disappointed she explains every single thing never are surprised by any fees or anything of the sorts. We have been going to the same location for over a year since our first interaction. She’s the most personable customer service person we’ve ever met ! She talks to us about so much more than phones we absolutely adore her ! We will continue to go there as long as she works :)
