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January 2024 by Jamie Schmidt
I wanted to specifically express how great our experience was with Josue today while trading in our old phones. He was incredibly helpful and professional. Amazing customer service. Many kudos to him!!
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December 2023 by Darren Nielsen
I came down to AT&T to get a new iPhone 15. Josué help me out and answered all my questions and made it easy transition…. Thank you Josué!
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September 2023 by College Brother
Josue helped us port over a number and save a lot on our lines. In and out in under thirty minutes.
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August 2023 by Troy Rigert
Went in for a new phone, the store was empty and John helped me right when I walked in the door, great guy, very knowledgeable and helpful, was in and out in no time, very happy with my service, would use this store again, thanks for a pleasant experience
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July 2023 by Cortnie (Cha)
The employees here are so nice! I was helped quickly and efficiently. Will be returning to this location
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February 2023 by Conner Thompson
They did an awesome trade-in deal for me and got me the newest samsung s23 ultra. The service is good and they're friendly too.
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January 2023 by Deana A.
I'm an older person that has been with AT&T for over 20+ years. I went in to west Salem store today asking for some simple advice about an app on my phone and to help me out with a problem I have gone into other stores and they are very helpful. But today I have heard it all the two men at the table told me that they could help me and preceded to go on texting, plus they where very rude. I am disabled senior and found that the two men supposedly working at 2:30 pm on 01/17/2023. I'm recommending that disabled and seniors stay away from this store and go find one that will help you.
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January 2023 by Cody Bibler
Awesome store. All 3 employees were very knowledgeable and worked to get me the best deal. Very friendly also.
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November 2022 by GrendalK Kracken
Wes was really busy but helped me with everything I needed. Great customer service and seems to be an expert in his field. I got a great deal on my phone and my account has the most savings that I can get.
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November 2022 by Maria Pamela Barcinas
Mason was the best! Was able to leave with the new iPhone 14 and even explained everything so well. It was a bit of a wait time but always the best customer service with Mason!
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October 2022 by Josh C.
Liz and Kristen are great and we're knowledgeable in giving me insight on my new phone!
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August 2022 by Miguel Matos
I went asking for help with my phone and Wes was awesome. He took all the time to provide me with the help I needed. Great customer service.
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August 2022 by Malia Yang
Yesterday, Mason helped us right when we walked in the doors. We needed new phones and he explained the process. We had to upgrade our phone plan too since its been over 3yrs. We weren't able to get our phones the same day because the store was out of stock. Currently we are waiting for our phones to ship to our home which is scheduled to come today. So far we are satisfied but the whole transaction has not been completed yet. Hopefully getting out phones, activating them, returning our phones and having our monthly charges as expected will be a good outcome. Mason was great to talk to. Positive attitude. Easy going. Fun to hear about his tournament. Not pushy at all. Answered all my questions. Got us in n out withing 30- 45min. Thanks Mason!
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August 2022 by Christina Archer
My phone was getting old, I don't upgrade. Wes helped me get the best deal on new one and headphones and showed me that I can even charge them with my phone.
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August 2022 by Tina Sprauer
Wes helped me with a new phone and explained everything thoroughly to make sure I get the most out of my account. My friends and family will only come here from now on.
